WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
Role Overview
Zeta Global is seeking a hands-on Senior Engineering Manager to lead a critical area of the application platform that powers the Zeta Marketing Platform (ZMP).
Reporting to SVP Engineering, this leader will own the technical execution, architecture, roadmap, and delivery for one or more core platform domains. The role requires strong technical judgment, exceptional engineering leadership, and the ability to drive complex initiatives across multiple engineering teams.
This is a deeply technical leadership role. The Senior Engineering Manager is expected to remain actively involved in architecture, design reviews, technical decision-making, and production operations while developing engineers and technical leads and delivering reliable platform capabilities at scale.
Platform Engineering Mission
Platform Engineering delivers the shared application primitives, services, and guardrails that enable product engineering teams to build consistent, scalable, secure, and reliable applications across ZMP.
The team's mission is to provide reusable platform capabilities that improve developer productivity while ensuring platform consistency, operational excellence, and long-term architectural sustainability.
Scope of Ownership
Own multiple core application platform domains, which include, but not limited to:
- Platform authentication and authorization
- Account, organization, workspace, and tenant management
- Notifications and messaging infrastructure
- Shared application services and reusable platform primitives
- Platform APIs, API Gateway and extension mechanisms
- Common developer frameworks and platform tooling
- Shared operational capabilities
The Senior Engineering Manager is accountable for the architecture, implementation, operational excellence, and adoption of their platform domains.
Key Responsibilities
Technical Leadership
- Lead the architecture and technical direction for assigned platform domains.
- Translate platform strategy into executable engineering roadmaps.
- Drive technical design for shared services, APIs, schemas, and reusable platform capabilities.
- Review designs and ensure alignment with platform architecture and engineering standards.
- Identify scalability, reliability, security, and maintainability risks.
- Champion reusable solutions and eliminate unnecessary duplication across product teams.
- Guide migrations, versioning, and adoption of platform capabilities.
Engineering Leadership
- Build and lead a high-performing team of platform engineers and technical leads.
- Coach and develop engineers through mentoring, technical guidance, and regular feedback.
- Establish clear ownership, accountability, and engineering best practices within the team.
- Foster a culture of operational excellence, engineering quality, and continuous improvement.
- Balance new platform investments with operational responsibilities and technical debt.
- Work with other engineering teams to champion the platform domains and their benefits, drive adoption of the services
Platform Delivery
- Deliver platform capabilities that simplify and accelerate product development.
- Partner with product engineering teams to understand platform requirements and improve developer experience.
- Build self-service capabilities that reduce friction and increase platform adoption.
- Measure platform success through adoption, reliability, developer productivity, and operational efficiency.
Cross-Team Collaboration
- Partner with Product Engineering, Data Platform, Architecture, SRE, DevOps, Security, and FinOps teams.
- Coordinate delivery of initiatives that span multiple engineering teams.
- Resolve technical dependencies and implementation challenges.
- Drive alignment around platform standards and engineering best practices.
- Communicate technical trade-offs, priorities, and delivery risks clearly.
Reliability, Security, and Operational Excellence
- Ensure shared platform services meet availability, latency, scalability, and recovery objectives.
- Embed observability, monitoring, capacity planning, and operational readiness into platform design.
- Improve tenant isolation, workload fairness, and platform resiliency.
- Partner with Security teams to build secure-by-default platform capabilities.
- Drive continuous improvements in operational efficiency, reliability, and cloud cost optimization.
Success Measures
Success will be measured through:
- Delivery of platform roadmap commitments
- Adoption of shared platform capabilities
- Platform availability, reliability, and operational health
- Improved developer productivity and satisfaction
- Successful migrations and retirement of legacy services
- Team engagement, growth, and engineering effectiveness
- Improvements in platform scalability and cloud efficiency
Required Qualifications
- Significant experience building and operating large-scale distributed platforms or multi-tenant SaaS systems.
- Experience leading engineering teams responsible for platform, backend, or infrastructure services.
- Strong technical expertise in distributed systems, APIs, cloud-native architectures, and shared platform services.
- Experience designing and operating highly available production services.
- Experience partnering with multiple engineering teams to deliver shared capabilities.
- Strong operational knowledge of observability, incident management, and production readiness.
- Demonstrated ability to mentor engineers and grow technical leaders.
- Excellent communication and cross-functional collaboration skills.
Preferred Qualifications
- Experience building marketing technology, customer-data, analytics, or large-scale SaaS platforms.
- Experience with AWS, Kubernetes, Kafka, Snowflake, ClickHouse, Iceberg, PostgreSQL, Redis, or similar technologies.
- Experience implementing identity, authorization, multi-tenancy, API gateways, or workflow orchestration platforms such as Temporal.
- Experience with cloud cost optimization and FinOps practices.
- Experience driving adoption of shared engineering platforms.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $225,000 - $240,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-TS1
Skills Required
- Significant experience building and operating large-scale distributed platforms or multi-tenant SaaS systems.
- Experience leading engineering teams responsible for platform, backend, or infrastructure services.
- Strong technical expertise in distributed systems, APIs, cloud-native architectures, and shared platform services.
- Experience designing and operating highly available production services.
- Strong operational knowledge of observability, incident management, and production readiness.
- Demonstrated ability to mentor engineers and grow technical leaders.
- Excellent communication and cross-functional collaboration skills.
- Experience building marketing technology, customer-data, analytics, or large-scale SaaS platforms.
- Experience with AWS, Kubernetes, Kafka, Snowflake, ClickHouse, Iceberg, PostgreSQL, or Redis.
- Experience implementing identity, authorization, multi-tenancy, API gateways, or workflow orchestration platforms such as Temporal.
- Experience with cloud cost optimization and FinOps practices.
- Experience driving adoption of shared engineering platforms across product teams.
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
