Senior Engineering Manager - (Cloud Platform)

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Amsterdam
Internship
Fintech
The Role

The Job in Short

As Engineering Manager, you are responsible for the platform team delivering the grand central product towards our customers and the effective operation of the value stream with regards to people- and team management, by providing leadership, mentorship and support where needed. 

It includes topics like collaboration, growth, engineering processes and productivity, while fostering an inclusive and high performance work environment. 

Meet the job

In this role, you are responsible for creating the conditions in which platform engineering teams comprised of system engineers and application engineers are set up for high performance and can maintain and deliver features that meet the high expectations of both our internal- and external customers, while ensuring that all essential non-functional requirements like security, performance, maintainability and reliability are taken into account.

On a day-to-day basis you work closely with the team as part of the value stream leadership team to manage team growth, performance and productivity and ensure the team works towards common goals.

You have strongly developed communication and leadership skills to inspire and motivate others around you. You easily navigate customers, partners and stakeholders across Backbase, from 1-to-1s with your team members to working directly with senior leadership.

Additionally, as a people manager you will be responsible for facilitating the growth of the engineers towards a well defined career path. 

About you:

  • At least 5 years of experience in leadership roles in System Engineering, IT Ops, DevOps or SRE;
  • Demonstrated success in leading and managing engineering teams in a technology or software development environment;
  • You bring energy and enthusiasm to your teams. You look at each challenge constructively and use it as an opportunity to learn and improve;
  • You are comfortable working in a high-performance environment where high compliance and security standards apply;
  • Strong understanding of agile software engineering principles, practices, patterns, and techniques;
  • Proven track record in operations, incident management, cross-team and value stream improvements, optimisations and delivery management;
  • Strong expertise in cloud infrastructure technologies;
  • Ability to collaborate effectively with cross-functional teams and stakeholders;
  • Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences;
  • Familiarity with diversity and inclusion initiatives and best practices in the engineering field;
  • Strong analytical skills.

Additional Soft/People Skills:

  • Exceptional people management and coaching abilities to build, develop, and retain high-performing teams;
  • Adept at creating a positive team culture that fosters trust and respect;
  • Skilled in providing constructive feedback, recognizing achievements, and facilitating professional growth opportunities.
The Company
951 Employees
On-site Workplace
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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