The role & impact
You will run the Networks team in Cloud Capabilities, the group that looks after Xero's cloud network, DNS and CDN. You will set the team's direction, deliver against our Cloud Capabilities goals for the year, grow and support your engineers, and balance roadmap work with support requests and incidents. You will work closely with Product, Security and the other Cloud Capabilities teams.
The Networks team underpins connectivity, name resolution and content delivery for every Xero product, so your work shapes reliability, security and cost at global scale. Together with your team, you will shape a multi-year network strategy across AWS and edge providers, with real ownership and a clear mandate to modernise. It is a chance to Go Further in running critical infrastructure your way.
The team & how they connect
You will join a team of seven engineers at a range of levels, reporting to the Head of Engineering, Cloud Capabilities. The team works in fortnightly sprints, shares a support rotation and reviews incidents without blame. Written decisions and open technical debate are part of how we Go Together.
Initially, you will focus on
Getting to know our network architecture, risks and support load, and building trust with the team and partners.
Agreeing a prioritised roadmap and ways of working with the Head of Engineering.
Shaping a multi-year network plan across AWS and edge providers, including DNS and CDN.
Reducing reliability and tech-debt risks while sharing support and incident work fairly across the team.
Where and how you can work
This is a permanent role based in Australia or New Zealand with a preference for Melbourne, Sydney, Auckland or Wellington. Our Boost days are a chance to connect, recharge and learn from one another.
Here are some of the things we are looking for
Your background includes guiding engineering teams that run production infrastructure, from hiring to performance conversations and career growth.
You bring a solid grounding in cloud networking (VPC, routing, DNS, CDN and load balancing) to support your team well and Go Further.
You are comfortable setting direction, delivering against roadmaps and OKRs, and handling planned and unplanned work side by side.
You Go Bold by modernising critical infrastructure with care, weighing up priorities and trade-offs as you go.
You Go Together by building trust with stakeholders and explaining your thinking clearly in writing.
A cloud certification such as AWS Advanced Networking Specialty, or formal management training, would be a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Skills Required
- Experience guiding engineering teams responsible for production infrastructure, including hiring, performance conversations, and career growth
- Solid grounding in cloud networking, including VPC, routing, DNS, CDN, and load balancing
- Ability to set direction, deliver roadmaps and OKRs, and manage planned and unplanned work
- Ability to modernize critical infrastructure while balancing priorities and trade-offs
- Ability to build stakeholder trust and communicate thinking clearly in writing
- AWS Advanced Networking Specialty certification or formal management training
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is portrayed as substantial, combining 21 days of PTO with added wellbeing days, “Xtra” leave, and a year‑end shutdown. Feedback suggests this breadth of time away is a standout element of the package.
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Parental & Family Support — Up to 26 weeks of paid parental leave for primary caregivers and six weeks of partner leave are highlighted, with pay top‑ups to 100% in some cases. Feedback suggests these policies are viewed as a meaningful family support.
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Healthcare Strength — Access to subsidized medical plans (PPO, HMO, HSA) plus dental and vision is consistently described. Feedback suggests health coverage is generally regarded positively.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work flexibly, thrive fully at Xero. Flexible working at Xero covers a wide range of formal and informal arrangements, and we have offices across Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
