About this opportunity:
We are seeking an experienced professional to join our team. The candidate will be responsible for managing end-to-end operations, ensuring seamless operational activities, optimizing KPIs, and driving process excellence across multiple OEM'S. This role requires a blend of technical expertise, process management, and stakeholder engagement.
What you will do:
- Network Understanding: Deep knowledge of CORE /RAN architecture, components, and integration.
- Configuration Change Process (E2E): Manage and execute end-to-end changes across all OEMs.
- KPI Monitoring & Optimization: Understanding of KPI's for 2G/4G/5G NSA and SA
- Call Flow Analysis: Understand and troubleshoot call flows for voice and data services.
- Process Excellence: Drive automation and zero-touch processes in planning and execution.
- Stakeholder Management: Collaborate with cross-functional teams, vendors, and internal stakeholders to align on deliverables.
- Knowledge Sharing: Conduct training sessions, workshops, and documentation for team knowledge enhancement.
- Incident & Change Management: Handle escalations, root cause analysis, and implement corrective actions
- Reporting & Documentation: Prepare detailed reports on upgrades, KPI trends, and process improvements.
The skills you bring:
- Strong understanding of RAN/CORE technologies (2G/4G/5G SA).
- Expertise and familiarity with other OEMs (Ericsson, Nokia, Cisco).
- Proficiency in configuration change methodologies and rollback strategies.
- Knowledge of network KPIs and performance optimization techniques.
- Hands-on experience with call flows, signaling, and troubleshooting tools.
- Solid grasp of process frameworks (ITIL, Lean Six Sigma preferred).
- Strong stakeholder management and communication skills.
- Familiarity with cloud-native solutions and virtualization.
- Ability to work with automation tools and scripting for process efficiency.
- Qualifications: B-Tech/ B.E. and minimum 8 to 12 years of experience of relevant industry experience
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 787278
Skills Required
- Strong understanding of RAN and CORE technologies (2G/4G/5G SA)
- Experience with multiple OEMs (Ericsson, Nokia, Cisco)
- Proficiency in configuration change methodologies and rollback strategies (E2E change management)
- Hands-on experience with call flow analysis, signaling, and troubleshooting tools
- Knowledge of network KPIs and performance optimization for 2G/4G/5G NSA and SA
- Familiarity with cloud-native solutions and virtualization
- Experience with automation tools and scripting for process efficiency
- Solid grasp of process frameworks (ITIL)
- Lean Six Sigma knowledge
- Stakeholder management and strong communication skills
- B-Tech / B.E. from accredited institution
- Minimum 8 to 12 years of relevant industry experience
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
