Senior Engineer (Hardware) - Applications

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Job Description:

About the Role:
As a Senior Hardware Application Engineer (Grade 60) within the Data Center Solutions (DCS) Business Unit, you will be instrumental in supporting Field Application Engineers (FAEs), sales teams, and customers across all stages of the product lifecycle—including product introduction, technical inquiries, design, bring-up, testing, and post-production—of data center hardware solutions. In this role, you will collaborate closely with cross-functional teams and Tier 1 OEM/ODM customers to ensure the successful integration and deployment of products in advanced data center, machine learning/AI, and storage environments.

Key Responsibilities:

• Support and manage the hardware for processor-based storage integrated circuits and reference designs.
• Collaborate with FAEs, sales, and customer engineering teams to define requirements, manage deliverables, and assist with new product design ins and wins.
• Provide hands-on support for initial design review, board-level debug, system bring-up and transition to full production.
• Understand customer architectures and hardware designs to deliver timely technical support for post-production products.
• Root cause customer issues independently or by leading cross-functional teams.
• Support customers in interpreting and utilizing customer-facing documentation, such as user guides, release notes, technical product training materials, reference designs, and application notes.
• Drive customer requirements through the project management process.
• Travel domestically and internationally as needed to support customer sites and debug systems involving hardware, software, and firmware.

• Work effectively both independently and as part of a team, across multiple geographical locations.

Requirements/Qualifications:

Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field.
• Minimum 5 years of experience in hardware/system design, debug, and support.
• Strong system and hardware development and debugging skills.
• Experience with high-speed signal integrity, board design, and board-level bring-up.
• Proficiency with test equipment such as protocol analyzers/exercisers, logic analyzers, and other storage or networking related equipment.
• Experience with hardware schematics design and layout.
• Strong teamwork and communication skills.
• Ability to work with cross-functional teams and across multiple geographical locations.
• Functional spoken/written English.

Desired Qualifications:

• Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
• Experience with PCIe, SAS/SATA, and mass storage hardware/firmware.
• Experience with RISC-based embedded processors (e.g., MIPS, ARM).
• Project management experience.
• Experience working with Tier 1 OEMs/ODMs and supporting customer product ramps and production.

• Fundamental understanding of RAID.
• Experience working with Marketing and Sales teams.
• Experience in the Storage and Server Industry.
• Experience in product promotion.

Travel Time:

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