About this opportunity
Ericsson Taiwan seeks an Account Manager for our New Account Team to drive new business development through deep customer understanding. You'll serve as the critical link between clients and Ericsson, ensuring mutual success across our portfolio: 5G/6G, Cloud, AI, Device & Network testing, and enterprise solutions.
The New Account Team focuses exclusively on creating business with CSP customers, enterprises, and ecosystem partners. We manage end-to-end customer relationships, P&L, technology engagement, and strategic alignment in a collaborative, results-driven culture emphasizing customer intimacy and technical depth.
What you will do
- Establish, manage, and expand customer relationships to secure new business
- Conduct market analysis to identify opportunities and growth areas
- Manage business risk and implement mitigation strategies
- Execute insight selling to meet client needs effectively
- Negotiate profitable contracts with precision
- Lead commercial management across business activities
- Drive strategic conversations and identify expansion opportunities
- Serve as trusted advisor to key decision-makers
- Orchestrate cross-functional execution across internal teams
- Ensure compliance with Ericsson policies
The skills you bring
- Strong customer engagement capabilities with IT/Telecom industry knowledge
- Ability to align technical solutions with business goals
- Expertise in market analysis and business risk management
- Proficiency in insight selling and contract negotiation
- Excellent communication and stakeholder management abilities
- Consultative selling and storytelling capabilities
- Situational agility and strategic sense-making
- Proactive, collaborative mindset with customer-first approach
- Passion for solving complex challenges and achieving ambitious targets
- Experience in cross-functional collaboration and enterprise environments
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Taiwan (TW) || Taipei
Req ID: 777750
Top Skills
What the Team is Saying
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
