Senior Engineer, Customer Quality Engineering

Posted 3 Days Ago
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Suwon-si, Gyeonggi-do, KOR
In-Office
Senior level
Artificial Intelligence • Internet of Things
The Role
Supports semiconductor customers through problem solving, change management, audits, product support, new product development, and high-volume manufacturing programs. Collaborates with internal teams, customers, and suppliers across product lines and regions. Applies quality tools including SPC/SQC, FMEA, Pareto analysis, process mapping, 8D problem solving, trend analysis, and root cause analysis. Requires cross-functional global collaboration and 10%–30% travel.
Summary Generated by Built In

Job Title:

Senior Engineer, Customer Quality Engineering

Job Description:

The Role: Engineer III, Customer Quality Engineering 


Entegris is seeking a Customer Quality Engineering (CQE) for the Suwon, Korea location. The Customer Quality Engineering (CQE) will work with customer facing, collaborating closely with internal and external customers. 

We are recruiting for customer quality engineer in the MS (Material Solution) Divisional quality support, and it is for a semiconductor industry with Product like Slurry/Pad, Precursor, Specialty Gas, Chemical, Post Clean etc. , it will cover through NPD (new development device) and HVM (High volume manufacturing product) 


In this role you will: 

  • Participate in varying levels of engagement with customers and company teams on Problem Solving, Change Management, Customer and Internal Audits, Project Development, Product Support and Development Programs as well as many other cross-functional tasks and projects that are aligned with Entegris and Customer goals.  
  • Be part of a global team that is dedicated to improve success of Entegris with our customers.  
  • Collaborate with cross-functional teams at varying levels and varying degrees of complexity across a vast range of product lines, regions, and companies. (Customers and suppliers). 

Traits we believe make a strong candidate: 

  • Bachelor of Science Degree in Chemical, Mechanical or Electric/Electronic Engineering; or related technical field preferred.  
  • Experience in a quality role for a semiconductor CVD, Implant or CMP materials manufacturer, customer quality engineer in customer or CVD, Implant or CMP OEM process engineering / product support role, or similar technical field preferred.  
  • Knowledge of quality tools such as pareto, FMESA, SPC/SQC, histograms, trend analysis, process mapping, 8D problem solving, and root cause analysis.  
  •  Ability to work in a global environment, problem solving collaboratively with colleagues, customers and suppliers in virtual meetings is essential.  
  • Ability to travel 10% to 30% . 

Skills Required

  • Bachelor of Science degree in Chemical, Mechanical, Electrical/Electronic Engineering, or a related technical field
  • Experience in a quality role for a semiconductor CVD, implant, or CMP materials manufacturer, or customer quality, process engineering, or product support experience in a related technical field
  • Knowledge of quality tools including Pareto analysis, FMEA, SPC/SQC, histograms, trend analysis, process mapping, 8D problem solving, and root cause analysis
  • Ability to work collaboratively in a global environment with colleagues, customers, and suppliers through virtual meetings
  • Ability to travel 10% to 30%

Entegris Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entegris and has not been reviewed or approved by Entegris.

  • Fair & Transparent Compensation — Pay is considered competitive or slightly above industry standards in several roles, with some calling compensation very fair or great. Feedback suggests overtime opportunities in certain manufacturing roles further enhance earnings.
  • Retirement Support — Retirement programs feature a strong company 401(k) match and additional savings vehicles that employees value. Feedback suggests these offerings meaningfully bolster total compensation.
  • Leave & Time Off Breadth — Time-off policies are described as good, with PTO that can increase with tenure and unlimited PTO available in some roles. Paid parental leave and holidays add to the overall breadth.

Entegris Insights

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The Company
HQ: Billerica, MA
5,786 Employees

What We Do

Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace. Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges. Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,800 people worldwide, with roughly half employed in Asia-Pacific or Europe. With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.

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