Senior Engagement Manager

Sedona Digital is a leading provider of IT consulting and managed services, specializing in Cloud Solutions, Software Development, Security & Data. We partner with enterprises to optimize their IT operations, ensuring scalability, reliability, and innovation in the cloud. As part of our continued growth in software development and testing, we are seeking a Senior Engagement Manager to lead a broad team of developers, testers and cloud engineers delivering services to a large EU customer.  

Who We Are  

At Sedona, we thrive on solving complex challenges. By blending design, engineering, and analytics, we help organizations harness the power of their resources to create innovative digital experiences and shape their future.  

We're looking for a Engagement Leader who is passionate about software, excels in stakeholder engagement, has solid commercial acumen and brings experience in managing cross-functional technical teams to deliver high-quality solutions at pace.  

Your Role at Sedona Digital 

As a Senior Engagement Manager, you will lead the end-to-end delivery team of software developers, testers and cloud engineers, often involved in the modernization of legacy platforms and building scalable cloud-native solutions. You will ensure consistent, high-quality delivery across distributed teams, partnering with enterprise clients and cross-functional stakeholders.  

You will be responsible for:  

• Program governance, budget control, and commercial viability  

• Driving engineering excellence and high-performance culture  

• Client engagement and relationship development at senior levels  

This is a hands-on leadership role with a strategic outlook, ideal for someone who has deep client engagement and delivery experience and wants to shape impactful digital transformation programs.  

• Provide overall service leadership for software, testing and cloud modernization engagements delivered to customers.  

• Act as the primary senior point of contact for the client, owning the commercial and delivery relationship to deliver excellent levels of customer satisfaction.  

• Lead and manage the delivery team, ensuring the right skills, capacity, and performance to meet client expectations. 

• Partner with the customer’s engineering leads to ensure exceptional performance of services.  

• Manage cross-functional resources, including software architects, engineers, DevOps engineers, and QA/Testing specialists.  

• Champion Agile methodologies (Scrum, Kanban, SAFe), enabling continuous delivery and iterative improvement.  

• Drive resource planning, onboarding and hiring strategy, ensuring team scalability and capability alignment.  

• Draft and manage Statements of Work (SOWs), delivery plans, and project financials.  

• Participate in key client governance forums (e.g. retrospectives, planning, QBRs, steering meetings) to monitor outcomes, risks, and improvement actions. 

• Proactively identify delivery risks and manage mitigation strategies.  

• Advocate for best practices in software delivery, test automation, CI/CD pipelines, and cloud engineering excellence.  

What You Bring  

To excel in this role, you should have:  

• Degree in Computer Science, Software Engineering, Information Systems, Business or related field.  

• 7+ years of experience in delivery within software engineering or digital transformation environments.  

• Strong background in delivering software products and services built on modern back end (e.g. .NET, Java, Node.js) and front-end (e.g. Angular, React, Vue) technologies.  

• Experience leading teams across cloud-native environments, including modernization or re-platforming initiatives.  

• Understanding of testing strategies (e.g. unit, integration, regression) for managing quality-focused teams.  

• Deep experience in Agile delivery frameworks, with proven success managing remote or distributed teams.  

• Familiarity with DevOps, CI/CD tooling, and modern software engineering workflows.  

• Experience working in or with staff augmentation delivery models.  

• Strong commercial acumen: managing SOWs, budgets, cost models, and project profitability.  

• Track record of high-quality stakeholder engagement across technical and non-technical audiences.  

• Excellent communication, leadership, and negotiation skills.  

• Microsoft Azure certified. E.g. Azure Developer Associate or DevOps Engineer Expert.  

• Experience delivering AI transformation and/or AI assisted Development / Testing. 

Why Join Sedona Digital?  

Our values of Integrity, Persistence, and Impact, guide everything we do. Join us in shaping the future while making a meaningful difference for our clients and team.  

• Work from home 

• Medical insurance given after probation period 

• Training on market trends and client needs 

• Continuous learning and personal development opportunities 

• Holiday allowance in line with local legislation 

• Competitive compensation package  

• Performance - based bonus 

• Fun budget for team events