C.H. Robinson is seeking a Senior Employee Relations Specialist, responsible for leveraging knowledge of HR and employment law, combined with business understanding, to consult about complex employee relations issues, execute processes, solve problems, and proactively support the business on compliance related initiatives.
Responsibilities:
The duties and responsibilities of this position consist of, but are not limited to, the following:
- Provide comprehensive employee relations consultation to managers and employees by having a deep understanding of legal regulations, company policies and procedures, and C.H. Robinson values; educating and counseling to ensure compliance with local employment laws.
- Consult with employees, managers, executives, other internal departments, and Human Resources about complex employee issues and provide solutions. This includes policy and performance management issues that may result in coaching, discipline, investigations and/or terminations.
- Manage, coordinate, and provide consultation on the performance management and termination process, ensuring that terminations are done in compliance with local regulations, internal enterprise policies & processes, and support the company’s best interests, inclusive of severance payment calculation.
- Support in the drafting, review, and maintenance of employment related documents, in compliance with company policy, benefits, and local law.
- Review internal processes and make recommendations for improvements. Drive solutions that are compliant while supporting business objectives and goals.
- Identify and manage projects that support compliance requirements in region or support process improvements.
- Proactively stay up to date on employment regulations (both local and federal) and ensure C.H. Robinson’s policies and processes are aligned. Lead implementation as needed.
- Expertly investigate employee issues and recommend action based on findings, while keeping accurate and appropriate documentation. Interact with organization leaders and influence recommended outcomes, in alignment with company practice, local regulations and best practices.
- Use functional expertise to develop proactive strategies to enhance C.H. Robinson’s work environment.
- Regularly assess case management data for trend analysis review; work with appropriate stakeholders to address any issues as needed.
- Regional subject matter expert who leads and participates to contribute to project success.
- Partner with internal and external legal counsel, as needed, while actively managing costs and vendor relationship.
- Respond to government claims and various state requests for information.
- Manage and partner with internal and external legal partners on conciliation hearings and labor claims.
- Coordinate, manage, and complete locally regulated reporting and assessments, ensuring the company is in compliance. Make recommendations based on outcomes.
- Drive globally consistent employee relations practices by aligning policies and procedures across regions, while actively ensuring compliance with local labor laws and cultural expectations.
Required:
- Fluency in written and verbal English
- Ability to read, write, and speak language specific to region/country
- Bachelor’s degree from an accredited college or university
- Minimum 4 years of experience in Employee Relations
- Ability to travel up to 5%; domestically and internationally, with some travel to U.S.
Preferred:
- Ability to develop strong relationships and partner with managers, executives, and other Human Resources departments
- Proven conflict resolution skills
- Strong influencing skills and business savvy
- High degree of confidentiality
- Analytical skills and ability to use data to drive decision making
- Ability to create new or review and update existing processes
- Ability to make recommendations at all levels of the organization
- Understanding of employment regulation and how to apply law to company policy
- Excellent verbal, written and presentation/communication proficiency
- Strong problem solving/critical thinking skills
- Project management experience
- Good judgment with the ability to make timely and sound decisions
- Ability to prioritize and manage multiple responsibilities
- Values a diverse and inclusive work environment
Benefits
At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.
Skills Required
- Fluency in written and verbal English
- Ability to read, write, and speak the language specific to the region or country
- Bachelor's degree from an accredited college or university
- Minimum 4 years of experience in employee relations
- Ability to travel up to 5% domestically and internationally, including some travel to the United States
- Ability to develop strong relationships and partner with managers, executives, and Human Resources departments
- Proven conflict resolution skills
- Strong influencing skills and business savvy
- High degree of confidentiality
- Analytical skills and ability to use data for decision-making
- Ability to create, review, and update processes
- Ability to make recommendations at all organizational levels
- Understanding of employment regulations and application of law to company policy
- Excellent verbal, written, presentation, and communication skills
- Strong problem-solving and critical-thinking skills
- Project management experience
- Good judgment and ability to make timely, sound decisions
- Ability to prioritize and manage multiple responsibilities
- Commitment to a diverse and inclusive work environment
C.H. Robinson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.
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Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
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Retirement Support — A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.
C.H. Robinson Insights
What We Do
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
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