As a senior hardware debugging expert on our team, you will be responsible for troubleshooting, validating, and resolving complex hardware issues spanning compute, controls, networking, and sensor systems. You will lead triage of high-severity issues within our deployed fleet, drive end-to-end root-cause investigations across subsystem boundaries, and build novel analysis methods to reproduce field issues in the lab. You will partner closely with fleet support engineers and hardware design teams, mentor less experienced engineers, and help drive solutions that come out of your investigations, from problem statement through implementation and fleet-wide validation.
In This Role, You Will
- Lead triage of high-severity hardware issues within the deployed fleet, spanning compute, controls, networking, and sensor systems.
- Drive end-to-end root-cause investigations across subsystem boundaries, from initial field report through confirmed root cause.
- Develop novel analysis methods and lab reproduction setups to recreate field issues and validate fixes.
- Propose, scope, and drive long-term hardware design changes, partnering with fleet support engineers and hardware design teams from problem statement through implementation and fleet-wide validation.
- Mentor less experienced engineers and communicate findings and recommendations to engineering and cross-functional stakeholders.
Qualifications
- 10+ years of relevant experience as a hardware engineer, test engineer, or systems validation engineer with deep, hands-on expertise across multiple subsystems.
- Demonstrated expertise across at least three of the following domains: compute/processing hardware (thermal, power, storage/NVMe), vehicle controls and power systems (CAN bus, battery/voltage management, e-stop and safety circuits), networking (automotive Ethernet, switch and link diagnostics), or sensor hardware (camera, lidar, radar, or thermal imaging systems).
- Extensive experience utilizing advanced diagnostic tools (oscilloscopes, protocol analyzers, network traffic generators, power analyzers) to evaluate hardware performance and formulate actionable solutions for design teams.
- Proven track record independently leading systematic triage of complex, ambiguous field issues, developing novel lab reproduction methods, and driving investigations to root cause across multiple interacting subsystems.
- Ability to propose, scope, and drive long-term hardware design changes from root-cause finding through implementation, working directly with hardware design teams.
- Experience mentoring or technically leading other engineers, and communicating findings and recommendations to both engineering and cross-functional stakeholders.
Bonus Qualifications
- Proficiency with Precision Time Protocol (PTP), including network synchronization troubleshooting, hardware timestamping, and timing analysis.
- Strong scripting/automation skills (Python or SQL) to build tooling for fleet log analysis, lab equipment control, and automated test/reproduction pipelines.
- Experience owning a subsystem domain end-to-end: from field-issue detection through containment, root cause, design fix, and fleet-wide validation.
- History of driving cross-functional design reviews and influencing hardware design decisions at the component or system level.
Skills Required
- 10+ years of relevant experience as a hardware engineer, test engineer, or systems validation engineer.
- Demonstrated expertise across at least three domains: compute/processing hardware (thermal, power, NVMe), vehicle controls and power systems (CAN bus, battery/voltage management, e-stop/safety circuits), networking (automotive Ethernet, switch/link diagnostics), or sensor hardware (camera, lidar, radar, thermal imaging).
- Extensive experience using advanced diagnostic tools (oscilloscopes, protocol analyzers, network traffic generators, power analyzers) to evaluate hardware and create actionable solutions.
- Proven track record independently leading systematic triage of complex, ambiguous field issues and driving investigations to root cause across interacting subsystems.
- Ability to propose, scope, and drive long-term hardware design changes from root-cause through implementation and fleet-wide validation.
- Experience mentoring or technically leading other engineers and communicating findings to engineering and cross-functional stakeholders.
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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