JOB SUMMARY
The Senior Director, Technology Transformation Lead serves as the central orchestrator of large-scale technology transformation programs, acting as the bridge between strategy, delivery, and executive leadership. This role is accountable for driving integrated program execution, enabling data-driven decision-making, and ensuring consistent governance across a complex, multi-year transformation portfolio. The position operates as the face of the Transformation Office, maintaining alignment with C-suite stakeholders while ensuring that delivery teams execute against a cohesive, enterprise-wide roadmap and governance framework.
CANDIDATE PROFILE
Required
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, or related technical field
- 10+ years’ experience in leading complex programs that include:
- Managing relationships with IT organizations
- Managing direct report and matrixed teams
- Project and program management expertise
- Demonstrated ability to resolve conflicts and drive direction/focus
- 6+ years’ experience in project management and/or developing and executing strategic Information Technology programs and/or project portfolios
- Proven ability to influence senior executives and lead transformation in complex, matrixed enterprises
- Excellent analytical skills resolving complex problems/issues
Preferred
- Graduate degree
- Project Management Certification
- Proven experience in planning, budgeting, and analysis
- Experience with development of program and project standards in a sourced environment
- Demonstrated ability to work independently and with others.
- Experience with business process re-engineering
- Strong process management, negotiating, influencing and problem resolution skills.
- Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
- Ability to accomplish results through others, particularly by establishing partnerships with discipline and IT teams
- Experience developing and executing multi-year plans.
- Skilled at converting business needs into technology requirements and working within IT to manage the execution of those initiatives / projects.
CORE WORK ACTIVITIES
1. Transformation Leadership & Strategic Alignment
- Own and continuously reinforce the vision, priorities, and value realization strategy of the technology transformation
- Act as the primary liaison to executive leadership (VP, SVP, C-suite), translating technical progress into strategic insights
- Ensure alignment across business and technology stakeholders to enable unified program execution
2. Integrated Program Delivery & PMO Leadership
- Lead and coordinate multiple PMO functions including:
- Solution Roadmap
- PI Planning & Execution
- Reporting & Tooling
- Governance (RAID, Change Control)
- Communications
- Oversee delivery across multiple teams, tracks, and workstreams, ensuring alignment to overall program milestones
- Drive development and management of integrated program plans and roadmaps across all domains
3. Governance, Decisioning & Operational Excellence –
- Define and enforce enterprise governance structures, decision forums, and escalation pathways
- Own program health visibility through RAID management, change control, and executive reporting
- Ensure predictable delivery by embedding standardized processes, tools, and operating rhythms
4. Data-Driven Reporting & Executive Storytelling
- Lead development of executive-level reporting, dashboards, and predictive insights
- Translate complex program data into clear, actionable narratives for leadership and boards
- Establish and enforce data governance and reporting standards across the transformation
5. Solution Roadmap & Integrated Planning
- Drive creation and maintenance of the end-to-end solution roadmap across all business and technology domains
- Ensure integration between requirements, capabilities, and delivery milestones
- Oversee tools and frameworks (IMS, Jira, Power BI, etc.) that enable a connected view of program progress
6. Stakeholder & Relationship Management
- Manage relationships across technology, business, and executive stakeholders globally
- Act as a trusted advisor and right-hand partner to senior client leadership
- Coordinate communications across diverse audiences—from delivery teams to boards
7. Organizational Enablement & Change Leadership
- Design and drive change, communications, and readiness strategies to support transformation adoption
- Enable teams to adopt new ways of working, tools, and governance models
- Support talent development, team structure, and scaling of transformation capabilities
Scope & Complexity
- Large-scale, multi-year enterprise transformation programs (often spanning 10+ years and dozens of teams)
- Cross-functional coordination across business tracks, technology domains, and global teams
- Direct engagement with executive leadership and governance bodies (SteerCo, OpCo, Tech Leadership)
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsSkills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or related technical field
- 10+ years experience leading complex technology programs
- 6+ years experience in project management and/or developing and executing strategic IT programs or project portfolios
- Project and program management expertise (PMO leadership, planning, execution)
- Managing relationships with IT organizations
- Managing direct report and matrixed teams
- Proven ability to influence senior executives and lead transformation in complex, matrixed enterprises
- Demonstrated ability to resolve conflicts and drive direction/focus
- Excellent analytical skills for resolving complex problems/issues
- Graduate degree
- Project Management Certification
- Proven experience in planning, budgeting, and analysis
- Experience developing program and project standards in a sourced environment
- Experience with business process re-engineering
- Strong process management, negotiating, influencing and problem resolution skills
- Ability to understand and communicate technology and application lifecycles and translate into business strategy
- Experience developing and executing multi-year plans
- Skilled at converting business needs into technology requirements and managing execution within IT
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
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