Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Role Summary
The Senior Director of Software Engineering is responsible for leading SASE product development teams to achieve core business objectives. This role acts as a manager of managers, driving strategic leadership across multiple products or product lines, and collaborating with business and engineering leadership to set and meet performance goals.
Required Skills
- Recent leadership position in developing SASE solution is required
- Should have in depth knowledge about building Proxy services for SWG and ZTNA to support SASE platform
- Clear understanding of supporting a Utility Cloud Based and Multitenant SASE solution
- Working knowledge of DevOps workstreams, like CI/CD systems
- Strong hands-on leadership experience to solve customer incidents in SASE domain
- Ability and willingness to act as an agent of the company in employee matters, including leading tough conversations.
- Strong interpersonal awareness; able to conduct difficult performance and personal discussions with ease.
- Ability to communicate vertically and interact at all levels of management.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
- Demonstrated experience with strategic roadmap planning, operations management leadership, and strategic planning (including cost management).
- Successful experience in interviewing, hiring, onboarding, and training new employees.
Key Responsibilities
- Collaborate with business leadership to establish roadmap, cost, quality, security, and reliability objectives, effectively utilizing assigned resources across multiple products or product lines.
- Partner with General Managers and Product Management to develop achievable product roadmaps and product operations strategies.
- Work with engineering leadership to set performance goals, including operational cost optimization and individual accountability.
- Lead as a manager of managers, implementing team- or product-wide employee management strategies and outcomes.
- Develop and implement staffing models based on financial, technical, and managerial strategies to meet required outcomes.
- Establish team performance objectives for technical contribution, accountability, career development, and company culture alignment.
- Coordinate with Human Resources, Finance, Recruiting, and other functions to obtain necessary support.
- Contribute to engineering strategy as needed, serving as an architect advisor, developer, or code reviewer.
- Drive process requirements and implement measurement systems to track accountability across engineering leadership teams.
- Collaborate with General Managers, Product Management, and Support to ensure high levels of customer satisfaction and timely problem resolution.
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Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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