Dropbox is seeking a highly organized and strategic Legal Operations Manager to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our commercial legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization.
The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like Ironclad and ServiceNow, and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox’s Legal team operates today and scales for tomorrow.
ResponsibilitiesOperational Strategy & Execution
- Design and lead legal team workflows, policies, and processes to improve efficiency.
- Implement and manage legal technology tools (e.g., CLM, eBilling, matter management).
- Drive legal department KPIs, reporting, and dashboards to measure performance and value.
Vendor Management
- Oversee outside counsel and legal vendor engagements, onboarding, and billing.
- Manage legal team’s tech stack and collaborate with IT as needed.
Cross-Functional Collaboration
- Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.
- Ensure smooth communication between Legal and business stakeholders.
Knowledge Management
- Maintain centralized repositories for contracts, templates, policies, and legal knowledge.
Project & Change Management
- Lead or support legal projects from planning to execution, including process improvement and change adoption.
- Identify opportunities for automation and implement solutions to reduce manual workload.
- 8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm.
- Tech industry experience and familiarity with commercial transactions strongly preferred.
- Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required.
- Strong track record for project management and process optimization.
- Excellent communication, collaboration, interpersonal and organizational skills.
- Eagerness to learn new things and ability to navigate complicated and nuanced issues.
- Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required.
- BA/BS from a top university and excellent academic credentials.
Strong preference for this candidate to have previously worked in tech and virtual first — to understand the fast paced style of collaborating quickly, being agile, embracing change, and knowing how to obtain urgent approvals and input.
US Zone 1
This role is not available in Zone 1
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What We Do
We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.
Why Work With Us
We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
