Senior Director, Software Engineering

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In-Office
Cloud • Software
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The Role

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the Position:

We are seeking an experienced and visionary Senior Director of Engineering, MuleSoft to lead our MuleSoft Developer Experience Tools team and deliver cutting-edge AI-powered features and products on our integration platform. This leader will leverage advanced AI methods — including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agentic frameworks — to build transformative developer experiences that delight customers and drive business value. If you thrive in a fast-moving environment, have a passion for mobile innovation, and want to be at the forefront of AI and developer experiences, we want to hear from you!

You will be responsible for:

  • Team Leadership: Lead a team of 35–40 individuals, including 2–3 engineering managers, ensuring alignment, performance, and team cohesion.

  • Team Building & Talent Growth: Recruit, mentor, and retain top mobile engineers, fostering a culture of excellence and continuous development.

  • AI-Driven Developer Strategy: Define and own the technical vision for MuleSoft developer experience products in collaboration with key stakeholders.

  • Innovative Product Delivery: Oversee design, development, and on-time delivery of impactful mobile features, balancing rapid iteration with long-term investments.

  • Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on technical guidance.

  • Strategic & Cross-Functional Leadership: Drive collaboration across teams, translating technical goals for leadership and influencing long-term AI investments.

  • Drive scalable and extensible architecture and good hygiene practices

  • Work closely with Support and key customers on production issues

Job Requirements:

  • 6+ years in Engineering Leadership: Proven experience in an engineering leadership role, managing teams and driving complex technical initiatives.

  • iPaaS/Integration Leadership: Substantial experience leading engineering teams building integration tools, shipping high-quality products under rapid development cycles.

  • 12+ years building and delivering software products, cloud services

  • Experience with AI Integration (Preferred): Familiarity with integrating AI capabilities into developer products e.g. LLM based code generation for specific domains and DSLs

  • A related technical degree required.

  • Excellent communication and presentation skills across technical and non-technical audiences

  • Critical eye for product design, well-versed in good design principles especially around integration/API applications

  • Ability to adapt and handle multiple competing priorities in a fast-paced environment

  • Expert experience with Agile development methodologies, certified scrum master preferred

In office expectations are 10 days/a quarter to support customers and/or collaborate with their teams.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $ to $.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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