Senior Director of Software Engineering

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Jersey City, NJ, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads an AI engineering program modernizing mainframe systems across financial services domains. Owns the AI modernization roadmap, builds multi-agent pipelines for code ingestion and migration, establishes evaluation and verification frameworks, and develops LLMOps practices. Manages and grows an AI engineering team, partners with mainframe experts and architecture leaders, and ensures migrated systems preserve business logic, meet production standards, and comply with financial, model-risk, and cybersecurity requirements.
Summary Generated by Built In

Senior Director of Software Engineering

Join one of the most consequential technology transformations in financial services. At JPMorganChase, you'll have the opportunity to lead a groundbreaking AI engineering program, shaping how the firm modernizes its most critical processing systems. This is a rare chance to build something new — with the resources, talent, and executive support to make it real.

Job Summary

As a Senior Director of Software Engineering at JPMorganChase within Wealth Management Technology, Consumer & Community Banking, you will define and deliver the AI toolchain that accelerates mainframe modernization across Credit, Money Market & Mutual Funds, Statements & Tax, and IBOR domains. You will embed directly with domain subject-matter experts and build agentic systems that ingest legacy code, job schedules, data flows, and production knowledge to produce structured specifications and accelerate migration delivery. This is a hands-on program leadership role: you own the roadmap, manage cross-team governance, and write code alongside your team. You are someone who sees GenAI not as a research exercise but as a practical engineering discipline, turning mainframe complexity into well-specified, verifiable, production-ready modern services.

You thrive in ambiguity, move fast across technical and organizational boundaries, and have the credibility to influence domain leaders, architects, and senior leadership. You have deep proficiency using and extending coding agents and operate mission-critical platforms in production. You will build and manage an AI engineering squad, embed with domain subject-matter experts to capture legacy business logic, and architect multi-agent workflows for code ingestion, specification generation, and automated verification.

 

Job responsibilities

  • Design, build, and operate the end-to-end AI modernization pipeline, including artifact ingestion, specification generation, agent-driven code translation, and automated verification
  • Own the strategic sequencing of migration across domains, establishing beachheads, proving the model, and scaling against business commitments and platform readiness
  • Build and lead a high-performing AI engineering team, hiring, mentoring, and retaining AI engineers while setting engineering standards and fostering a builder culture
  • Partner directly with mainframe subject-matter experts to validate specifications, challenge assumptions, and ensure migrated logic preserves business intent
  • Design multi-agent systems for discovery, specification, code generation, and verification, implementing prompt engineering strategies, evaluation frameworks, and guardrails tuned for financial calculation accuracy
  • Collaborate with architecture teams to define the target-state platform that all migrated calculations deploy into — deterministic, immutable, and constrained for agent-first development
  • Create automated evaluation suites that measure migrated calculations against legacy outputs in simulated and lower environments
  • Coordinate with technology leads, architecture teams, vendor partners, and senior leadership, presenting progress, trade-offs, and investment decisions to both technical and executive audiences
  • Establish LLMOps practices for the AI toolchain, including deployment, monitoring, cost management, drift detection, and continuous improvement within firm compliance, model risk, and cybersecurity standards

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 10+ years applied experience; in addition, 5+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise
  • Deep hands-on experience building production LLM-based applications, agentic architectures, RAG pipelines, and LLMOps for 24/7 systems
  • Distributed systems experience in 24/7 environments, event-driven and batch architectures, API design, and modern cloud platforms (AWS/EKS/ECS/Kafka)
  • Demonstrated ability to build and scale engineering teams, including hiring, developing, and retaining senior technical talent
  • Expert proficiency with AI-assisted development tools as part of daily engineering workflow
  • Excellent communication skills with the ability to translate between highly technical AI concepts and business stakeholder needs
  • Experience designing and implementing multi-agent orchestration systems for complex, multi-step workflows
  • Proven track record of delivering large-scale technology programs with measurable business outcomes

Preferred qualifications, capabilities, and skills

  • Experience in financial services, particularly wealth management, brokerage, or capital markets processing
  • Master's degree in Computer Science or equivalent experience
  • Familiarity with calculation engines, workflow orchestration, and event sourcing patterns
  • Experience with JVM, Rust, PostgreSQL, and Kafka in production environments
  • Background in program management for large-scale technology transformations
  • Experience building evaluation and verification frameworks for code migration or translation systems
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Skills Required

  • Formal training or certification in software engineering concepts
  • 10+ years of applied software engineering experience
  • 5+ years leading technologists and solving complex technical problems
  • Production experience building LLM applications, agentic architectures, RAG pipelines, and LLMOps for 24/7 systems
  • Experience with distributed systems, event-driven and batch architectures, API design, and modern cloud platforms
  • Experience building and scaling engineering teams, including hiring, developing, and retaining senior technical talent
  • Expert proficiency with AI-assisted development tools
  • Excellent communication skills for translating technical AI concepts to business stakeholders
  • Experience designing and implementing multi-agent orchestration systems
  • Track record delivering large-scale technology programs with measurable business outcomes
  • Experience in financial services, wealth management, brokerage, or capital markets processing
  • Master's degree in Computer Science or equivalent experience
  • Familiarity with calculation engines, workflow orchestration, and event sourcing patterns
  • Production experience with JVM, Rust, PostgreSQL, and Kafka
  • Background in program management for large-scale technology transformations
  • Experience building evaluation and verification frameworks for code migration or translation systems

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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