Senior Director of Software Engineering

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead multiple engineering teams to define multi-year strategy and target architecture for batch (PySpark/DBX) and streaming (Flink) compute platforms. Own roadmaps, SLAs/SLOs, reliability, cost optimization, developer experience, and secure-by-design implementations. Integrate compute platforms with AI frameworks, define reference patterns for processing, observability, lineage, and reliability, and partner with product, data, and governance stakeholders to deliver compliant, scalable platform services.
Summary Generated by Built In
Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together. 
As a Senior Director of Software Engineering at JPMorganChase within Data Technology, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. 
Job responsibilities
  • Set and evolve the multi-year strategy and target architecture for batch and streaming compute platforms.
  • Establish platform operating model, service catalogue, SLAs/SLOs, risk controls, and lifecycle standards (build, run, deprecate).
  • Drive platform adoption, standardization, and cost/performance optimization across workloads and environments.
  • Lead multiple engineering teams and/or platform pods delivering core compute services, libraries, and developer experience.
  • Own roadmap planning, prioritization, delivery governance, and measurable outcomes (availability, latency, throughput, cost, and developer productivity).
  • Define reference patterns for data processing, orchestration, observability, lineage, and reliability engineering.
  • Build and scale capabilities for distributed batch processing (PySpark/DBX) and real-time streaming (Flink and adjacent services).
  • Enable serverless execution patterns where appropriate to reduce operational burden and improve elasticity.
  • Ensure secure-by-design implementations including access controls, data protection, and auditability.
  • Integrate compute platforms with firmwide AI frameworks to support AI-assisted data engineering and operational workflows.  Develop domain agents that support the data processing lifecycle (intake, transformation, validation, monitoring, incident triage, remediation, documentation).  Partner with governance and control stakeholders to ensure compliant usage and appropriate guardrails.
  • Serve as a senior partner to product, data, and technology leaders across Lines of Business to clarify requirements and shape demand.  Translate business needs into an executable portfolio; resolve trade-offs and dependencies across teams.  Communicate effectively to executive stakeholders with crisp narratives, metrics, and decision-ready options.
 
 
Required qualifications, capabilities, and skills
 
  • Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
  • Senior engineering leadership experience owning large-scale platforms (not just applications) with measurable reliability and adoption outcomes.
  • Deep expertise in distributed data processing and runtime systems, including:
  • Batch: PySpark and modern Spark ecosystem patterns
  • Streaming: Flink (or equivalent) and streaming design (state, exactly-once/at-least-once, backpressure)
  • Platform/Tooling: DBX or comparable platform tooling, CI/CD, release management, environment management
  • Serverless/Managed compute patterns and trade-offs
  • Strong architecture capability across compute, storage, networking, security, and observability.
  • Proven ability to lead cross-functional delivery across multiple organizations with complex stakeholders.
  • Experience operating in regulated, high-control environments with strong risk and operational discipline.

Preferred qualifications, capabilities, and skills
 
  • Experience building developer platforms and paved roads (templates, libraries, golden paths, self-service portals).
  • Hands-on familiarity with data governance, lineage/metadata management, and data quality frameworks.
  • Experience integrating AI/agentic capabilities into engineering workflows (e.g., automation for triage, QA, runbooks, and documentation).
  • Background in capacity planning, cost governance, and performance engineering at enterprise scale.
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Skills Required

  • Formal training or certification in software engineering with 10+ years applied experience
  • 5+ years leading technologists and managing complex technical work across teams
  • Senior engineering leadership experience owning large-scale platforms with measurable reliability and adoption outcomes
  • Deep expertise in batch processing: PySpark and modern Spark ecosystem patterns
  • Deep expertise in real-time streaming: Flink or equivalent and streaming design (state, exactly-once/at-least-once, backpressure)
  • Platform/tooling experience: DBX (Databricks) or comparable platform tooling, CI/CD, release management, and environment management
  • Experience with serverless/managed compute patterns and trade-offs
  • Strong architecture capability across compute, storage, networking, security, and observability
  • Proven ability to lead cross-functional delivery across multiple organizations and complex stakeholders
  • Experience operating in regulated, high-control environments with strong risk and operational discipline
  • Experience building developer platforms, paved roads, templates, libraries, and self-service portals
  • Hands-on familiarity with data governance, lineage/metadata management, and data quality frameworks
  • Experience integrating AI/agentic capabilities into engineering workflows (automation for triage, QA, runbooks, documentation)
  • Background in capacity planning, cost governance, and performance engineering at enterprise scale

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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