About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is based in San Francisco, CA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
LogicMonitor is seeking a visionary Senior Director of AI Product Management to shape and lead the strategy, development, and execution of transformative AI-powered products and solutions. In this senior leadership role, you will drive innovation by defining the AI product roadmap and spearheading initiatives that deliver meaningful value to our customers and business.
With a blend of technical expertise, strategic vision, and team management, you will orchestrate cross-functional collaboration across engineering, design, and business teams to ensure the successful delivery of cutting-edge AI solutions that align with LogicMonitor’s strategic goals. This is a unique opportunity to make your mark by evolving our AI capabilities, empowering teams, and setting new standards for innovation in the industry.
Here's a closer look at this key role:
Strategic Leadership
- Define and own the AI product vision, strategy, and roadmap, aligning closely with company goals and market opportunities.
- Collaborate with senior executives and cross-functional teams to prioritize AI-driven innovation that drives measurable business outcomes.
- Stay at the forefront of AI industry trends, emerging technologies, and competitive advancements to inform strategic decisions.
Product Development and Execution
- Oversee the full lifecycle of AI products, from ideation to launch, ensuring they meet customer needs and business objectives.
- Partner with engineering and data science teams to identify, prioritize, and implement impactful AI/ML use cases that solve critical business problems.
- Translate complex AI/ML capabilities into customer-centric product features, delivering clear value and usability.
- Establish and maintain frameworks to monitor the performance, quality, and impact of AI models in production environments.
Team Leadership and Mentorship
- Build, develop, and lead a high-performing team of AI product managers, fostering innovation, collaboration, and excellence.
- Set clear goals, provide guidance, and hold team members accountable to deliver on AI initiatives with precision and impact.
Customer-Centric Focus
- Collaborate with customers and stakeholders to deeply understand their challenges and identify opportunities for AI to deliver transformative value.
- Champion ethical and responsible AI practices that prioritize fairness, transparency, and trust in every solution.
Cross-Functional Collaboration
- Act as a critical liaison between technical teams (engineering, data science) and business stakeholders (marketing, sales, operations) to ensure alignment and execution of AI initiatives.
- Clearly articulate AI product goals, vision, and progress to executive leadership and key stakeholders, fostering transparency and engagement.
Performance Metrics and Reporting
- Define, track, and optimize KPIs for AI products, including adoption rates, ROI, customer satisfaction, and AI model performance.
- Regularly present progress, impact, and insights from AI initiatives to leadership and the broader organization.
- Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
- Advanced degree (MBA, MS, or PhD) in AI/ML, Data Science, or a related discipline is strongly preferred.
- 10+ years of product management experience, with 5+ years dedicated to AI/ML-powered products.
- Demonstrated success in launching, scaling, and managing AI-driven solutions in dynamic, technology-focused environments.
- Deep expertise in AI/ML technologies, including natural language processing (NLP), computer vision, predictive analytics, and generative AI.
- Strong experience collaborating with engineering and data science teams to deliver innovative and impactful AI solutions.
- Proficiency with AI platforms, frameworks, and tools such as TensorFlow, PyTorch, and AWS/GCP AI/ML services.
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Anticipated Application Close Date: 03/17/2025
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
The Base Salary range for this role is:
$230,000—$256,000 USD
Top Skills
What the Team is Saying
What We Do
LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
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