Senior Director, People Experience Communications

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Princeton, NJ, USA
In-Office
Healthtech
The Role

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Title: Senior Director, People Experience Communications

Working With Us:

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us

Position Summary:

The Senior Director, People Experience Communications is responsible for the overall strategy, execution and measurement of communications supporting the Bristol-Myers Squibb (BMS) People Organization. Working closely with the People Organization and Corporate Affairs teams, the Senior Director will lead internal and external communications to engage target audiences around human resources and across the enterprise. They are responsible for internal and external leadership communications; this includes all communications and executive thought leadership planning for the Chief People Officer.

This individual is a leader with an enterprise mindset and experience with executive communications, corporate reputation, and employee engagement. They are comfortable with interacting, building trust and persuading key stakeholders. They are prepared to leverage these skills to advocate on behalf of BMS and to position the company as a leader in the biopharma industry and an employer of choice. Further, this leader is a strategic thinker when it comes to defining strategy and building evidence through strategic communications for BMS’s leadership, culture/company values, people strategy, brand and other key topics supporting BMS as an employer of choice. This leader is an expert at translating these into communications formats both internally and externally consistent with today’s fast-moving digital world and leverages metrics and analytics to determine high-value content and opportunities. This leader will be an effective manager of direct and matrix teams, with the ability and experience to implement large-scale leadership initiatives in coordination with business partners and outside resources.

Key Responsibilities:

  • Develop and oversee the executive and internal communications strategy, narrative and support for the Chief People Officer. Support the Chief People Officer as a thought leader, including being responsible for preparing them for media and other external and internal speaking and written/article engagements, including function town halls.
  • Participate as an active member of the People Leadership Team, guiding direction for the overall communication strategy.
  • Leads communications across all areas of the People Org creating one narrative to drive BMS’s People Strategy.
  • Drives employee engagement through strategic communications and change activities through strategic marketing activities inclusive of internal and external channels that focus on sharing the story of BMS and its people-focused achievements, company culture/values and other topics to support the company as a great place to work.
  • Oversee change and integration-related communications for change-related human resources initiatives, with a focus on enterprise engagement with areas such as culture/values, employee experience, integration, organizational changes, talent and other priority areas supporting the People Organization.
  • Manage team of communicators, prioritizing work, allocating resources and optimizing service models to maximize the function’s productivity and impact.
  • Demonstrates a passion for learning, innovation, sense of urgency, accountability, working inclusively and with integrity.

Qualifications & Experience:

  • Accomplished communications professional with 15 years + experience in employee/leadership communications, brand or corporate communications, public relations agency or related field. Healthcare experience and a deep understanding of the pharmaceutical/biotechnology industry are preferred.
  • University degree required. Degree in Communications or a related field preferred.
  • Proven experience designing and executing communications strategies in coordination with business partners. Proven experience in stakeholder engagement, content creation, channel strategy and digital/social media best practices, including how to optimize content delivery across channels and audiences.
  • Proven ability to work cooperatively and collaboratively with team members and agency resources across business units, functional departments, geographies, and disciplines through clear communication and interpersonal communication skills.
  • Superior written and interpersonal communications skills. Strong presentation and facilitation skills; ability to engage with and persuade a wide variety of audiences.

*LI_Hybrid

Location

Princeton, NJ

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bristol Myers Squibb and has not been reviewed or approved by Bristol Myers Squibb.

  • Fair & Transparent Compensation Pay is considered fair and competitive for the pharmaceutical sector, with many describing compensation as good or better than expected. Feedback suggests base pay combined with incentives contributes to overall satisfaction.
  • Healthcare Strength Health coverage is broad, combining medical, dental, vision, disability, and wellness programs, along with access to on‑site fitness. Feedback suggests employer contributions to health accounts and wellbeing incentives further strengthen perceived value.
  • Retirement Support Retirement savings are reinforced by a strong 401(k) match and additional plan options. This structure is commonly cited as a standout component of total rewards.

Bristol Myers Squibb Insights

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The Company
HQ: Lawrence Township, NJ
40,384 Employees

What We Do

At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do.

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