Senior Director, Operations and Lean

Job Description SummaryAs Senior Director, Operations & Lean for our Advanced Visualization Solutions (AVS) Probes business, reporting directly to the General Manager, AVS Probes, you will be a key member of the leadership team responsible for driving operational excellence, organizational effectiveness, and strategic execution across a global, cross-functional environment. This highly visible role offers the opportunity to shape how the business operates, champion Lean transformation, and lead initiatives that deliver meaningful results in Safety, Quality, Delivery, Cost, Innovation, and People—while fostering a culture of continuous improvement, collaboration, and accountability across sites and functions.

Job Description

Responsibilities

• Act as a change agent to improve Safety, Quality, Delivery, Cost, Innovation and people outcomes through higher Lean maturity and stronger operating discipline.
• Own the operating rhythm for Probes staff in partnership with the General Manager, ensuring clear escalations, decision flow, follow-up discipline, and alignment to business priorities.
• Partner operations/supply chain interfaces to improve engineering-to-operations flow, manufacturability handoffs, operational readiness, and execution efficiency.
• Support the Productivity Leader in translating VCP opportunities into problem-solving routines, cross-functional actions, and sustained delivery while Finance validates financial impact.
• Partner with Product Quality and IB, QA/RA, supply chain, and engineering leaders to structure problem solving on recurring quality, installed base, and operational issues.
• Deploy and coach Lean and Heartbeat practices across the Probes staff and global RDOs network, including daily management, standard work, leader standard work, problem solving, kaizen, VSM, visual management, and action tracking.
• Build Lean capability in the organization by coaching leaders and teams, developing practitioners, and embedding repeatable operating mechanisms rather than one-off events.
• Interpret internal and external business challenges, evaluate conflicting data, and recommend practical operating improvements across products, processes, services, and transactional workflows.
• Influence operating plans, budget trade-offs, capacity discussions, and cross-functional priorities through strong operational acumen and fact-based decision support.
   

Required Qualifications

• Bachelor's degree in Engineering, Operations, Business, Supply Chain, or related field.
• Significant experience in Lean, Lean-Agile, operations, engineering operations, manufacturing, or cross-functional business leadership.
• Proven track record of leading change and improving business performance in a complex global matrix organization.
• Demonstrated ability to teach, coach, practice, and apply Lean methods such as VSM, kaizen, standard work, leader standard work, problem solving, Kanban, visual management, and Lean transformations.
• Experience deploying Lean beyond manufacturing/supply chain into engineering, transactional processes, program execution, or business operations.
• Strong ability to influence senior leaders, align cross-functional teams, and convert ambiguity into clear operating mechanisms and actions.
   

Desired Characteristics

• Master's degree or equivalent advanced operational/business experience.
• Lean practitioner or equivalent certification; demonstrated ability to facilitate kaizen events and coach core Lean tools at leadership level.
• Experience in medical technology, healthcare, regulated product development, engineering RDO, or manufacturing/supply chain environments.
• Strong operational and financial acumen, including ability to connect Lean actions to SQDCI and business outcomes.
• Servant leadership mindset, high collaboration, strong communication, and ability to coach teams across cultures and sites.

Inclusion & Diversity
 

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

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Additional Information