Senior Director, Digital and Creative Strategy (On-Site)

Posted 2 Days Ago
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Stamford, CT
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Senior Director of Digital and Creative Strategy leads the Digital Marketing team, executing content and creative strategies across digital platforms to support the company's marketing objectives. Responsibilities include optimizing digital campaigns to drive sales, maintaining brand consistency, and collaborating with cross-functional teams, while staying ahead of industry trends and innovations.
Summary Generated by Built In

JOB SUMMARY
The Senior Director, Digital and Creative Strategy leads the Digital Marketing team and is responsible for developing and executing the content and creative strategy across our digital platforms to align with the company's overall marketing and business objectives. As a key member of our Marketing team, this pivotal role will be responsible for driving digital sales and require a highly talented and collaborative strategic creative leader to drive the creative vision and oversee projects from concept to completion. The ideal candidate will have experience leading digital creative teams, substantial digital content, UI and UX experience, an eye for design, data-driven mindset and proven track record of developing effective online campaigns and websites that drive conversions. This role is On-site, Stamford 4 days. 1 Day Hybrid.
MAJOR DUTIES AND RESPONSIBILITIES
Lead and inspire digital marketing team. Have a deep understanding of offer strategy and business objectives to provide clear guidance and direction to team. Manages creative resources to ensure designs and campaigns are accurate, applicable, and appropriate to the tactic while prioritizing the customer journey.
Drives online sales and leads through the optimization and development of digital campaigns, websites and eCommerce Buyflows.
Demonstrate creative thought leadership, keeping ahead of digital trends and providing proactive inspiration and recommendations to the team. Continually test and learn raising the bar for creative excellence while improving site performance.
Stay at the forefront of industry trends and emerging technologies, identifying opportunities to innovate and differentiate our creative approach. Experience, implementation and knowledge of AI supported creative a plus.
Closely collaborate with digital partners (digital media, web development, search) and other cross functional teams to execute marketing strategies and drive sales.
Has a deep understanding of the company's brand identity to ensure consistent application across digital marketing tactics, company website pages and external sales partner websites.
Actively and consistently support all efforts to simplify and enhance the customer experience.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Ability to analyze, interpret data, and continually evolve creative strategy based on key learnings
  • Strong leadership and collaborative capabilities that impact and influence employees
  • Ability to make decisions and solve problems while working under pressure
  • Ability to prioritize and organize effectively
  • Ability to use personal computer and software applications (i.e. Microsoft word, Excel, etc.)
  • Ability to work independently
  • Knowledge of marketing strategies and procedures
  • Ability to develop personnel and foster team environment


Required Education
Bachelor's degree in Marketing.
Required Related Work Experience and Number of Years

  • Marketing experience - 10+
  • Experience partnering with creative ad agencies to develop creative that delivers outstanding results - 10+
  • Television commercial creative development and production - 8+
  • Marketing project management experience - 8
  • Experience in developing television commercials for the following purposes: acquisition; upgrade/cross-sell/upsell; retention; education and brand marketing
  • Extensive experience developing direct marketing creative (specifically DRTV & FSI creative), preferably for a subscription-based business


PREFERRED QUALIFICATIONS
Education

  • Bachelor's degree in Marketing, Design or Film Production.
  • Master's degree in related area of study preferred


Work Experience

  • Related Work Experience
    Digital Marketing experience 10+ Project management experience 8+
  • Group management experience 8+
    Experience developing digital content, UI, UX and customer journey-flows
    Development of marketing creative for a subscription-based business
    Experience developing acquisition and upsell creative


Skills/Abilities and Knowledge
Proactive, self-starter
Strong organizational and sales-driven creative skills
Extensive knowledge of Digital Media platforms
Knowledge of ecommerce sites, user interfaces and experiences
Experience managing, developing, and optimizing digital creative assets
Knowledge of emerging digital marketing trends and ability to integrate them in marketing campaigns
Strong project management skills, demonstrating the ability to set and meet deadline for multiple simultaneous projects while maintaining accuracy and efficiency in deliverables.
Attention to detail, balanced with ability to think strategically
Ability to manage all phases of a large project from beginning to end autonomously
Ability to work independently and make recommendations and decisions autonomously
Ability to conduct formal presentations to all levels of management on issues and findings in assigned Knowledge of Microsoft office including Microsoft Word, Excel and PowerPoint

  • Knowledge of cable television products and service
  • Knowledge of advertising creative and production history and trends


WORKING CONDITIONS
Office work environment
May require occasional travel
#LI-NT1
MGN835 2024-41574 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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