Hi, we're Oscar. We're hiring a Senior Director to join our Communications team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the roleThe Senior Director, Communications is responsible for building an External Communications function within Oscar's Communications organization. You will serve as a strategic counselor for Oscar's senior leaders and as the team expert on integrated communications that accelerate business and company growth priorities.
You will promote and elevate Oscar in the market and with our people. You will also craft and execute a holistic and dynamic communications strategy that optimally positions Oscar with key audiences and partners, serving as a catalyst for continued expansion in market awareness, brand love, and business growth.
You will work with stakeholders across the Communications team, and with Oscar executives and cross-functional leaders. You will work downstream with functional experts to ensure communications execution is consistent, effective, on-brand, and compliant across internal and external campaigns, community activations, and enablement.
You will report to the VP of Communications.
Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $192,000 - $252,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.
Responsibilities- Develop one of Oscar's Communications functions, leading a growing team of communicators and incorporating best practices in communication and across the healthcare technology industry (people, processes, expectations, work product).
- Partner closely with Oscar leadership, and other senior executives, to map dedicated communications strategies aligned with company strategy evolution and in support of highest priority objectives.
- Drive Communications campaigns, promoting the value of Oscar's mission, vision, products and services – including content, data, and stories leveraging earned, owned, and paid media channels to reach key B2B and B2C stakeholders and client prospects.
- Develop tailored CEO and executive thought leadership platforms, including presentation, event, networking, written, and social media (emphasis on LinkedIn) opportunities, to show the innovative perspectives of Oscar.
- Partner closely with Oscar teams and leadership to unearth new story and campaign ideas. Strategically time communications across the business lifecycle with audiences that matter — driving prospect engagement.
- Work hand-in-hand with other Communications leaders to drive earned press coverage with priority national and local outlets, keep the market up-to-date on our latest news, and proactively identify opportunities to highlight Oscar's businesses in relevant stories – increasing visibility, share of voice, and positive sentiment for Oscar Insurance, +Oscar, and our company.
- Drive scaled leader enablement, team-based, and broader employee rollouts, further activating our people as carriers of our business line messages and strategies.
- Plan, own, and coordinate deeper-level leader and employee communications tailored to each business line, including all hands, manager calls, leadership meetings, presentations, talking points, leadership messages / emails, videos, organizational announcements, among others.
- Provide counsel to business leaders and other internal partners on strategic business positioning and issues management.
- Create consistent tone and voice for Oscar, ensuring consistency and connection to larger company thought leadership and messages to ensure relevance.
- Monitor and evaluate results of Communications programs and initiatives — leveraging data, metrics, and new technologies to track progress and feed the business insights for continuous improvement.
- Compliance with all applicable laws and regulations
- Other duties as assigned
- 12+ years of experience in public relations and corporate communications for a strategic communications agency or similar in-house role.
- 8+ years experience managing a team of Communications professionals.
- 5+ years experience running Communications teams at other companies.
- 5+ years experience managing multiple, complex projects at once and working in a deadline sensitive environment for C-suite-level executives.
- 3+ years experience working in the healthcare technology industry, with an understanding of payor, provider, patient, and B2B services marketplace dynamics.
- Stellar writing skills, with an ability to produce content quickly, thoroughly, and thoughtfully for a variety of audiences across multiple channels and vehicles.
- Strong verbal communications, with a proven ability to present and clearly and succinctly articulate strategies and recommendations.
- Proactive self-starter with a team player mindset who can jump into virtually any scenario, demonstrating good judgment with Oscar employees at all levels.
- Strong business acumen with proven analytical skills and ability to tie results to strategic business objectives.
- Ability to prioritize and delegate, but comfortable rolling up sleeves to get things done on a nimble team in a fast-paced environment (nearly everything in this role is a team effort).
- Experience working for younger, high-growth companies and more mature companies.
- Ability to thrive in new adventures with excitement at the prospect of driving new innovations and business models in healthcare.
- Up to 25%
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.
What We Do
Health care is broken; we're trying to fix it. The Oscar team is focused on utilizing technology, design and data to humanize health care. We're a group of technology and health care professionals who looked at the current state of the US health care system, got frustrated by the horrible consumer experience, and decided to do something big about it. Backed by a renowned set of investors and advisors, we’ve set out to revolutionize health care.
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