Senior Digital Product Owner

Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Job Summary:
As a senior product owner within the Digital Supply Chain, you are responsible for leading the development of Network Planning and Execution tool, specifically Supply Planning module, to enable supplier planning and constraint processes. You will be the subject matter expert of this application leading the design, development, implementation and deployment of required capabilities to meet current and future requirements of supply planning. Desired candidates will know supply chain processes and how to automate them with technology. Provides day-to-day support to internal and external customers (suppliers, procurement and facility / product group supply chain professionals) in relation to product questions, and problem resolution.
What You Will Do (Job Duties): • Collaborates with process owners and leaders within SPPD and Procurement Verticals to gather functional requirements and translate/prioritize into development packages working with the technology supplier. • Leads with the technology supplier to design, configure, validate and deploy enhancements in support of additional capabilities. • Collaborates with business process team, Cat IT, and data stewards and scientists to follow through on execution of selected projects on time, on budget, and on scope. • Leads development of standard work and support training initiatives for the user community to facilitate the utilization and adoption of the platform. • Identifies, documents, and fixes design, reliability, data quality and maintenance problems and bugs. Gathers and consolidates feedback from customers and process partners. • Coordinates with business support specialists and customers to address and resolve problems and expand product usage. • Develops and maintains a product roadmap for near term/tactical and long term/strategic projects for continuous improvement of the application. • Maintains product KPIs and reports out to stakeholders on a monthly basis. • Accountable for overall product quality including leading User Acceptance Testing and Validation related to new capability deployments. • Accountable for end users adoption including supporting development of communication and change management plans to increase tool usage with target user group.
Educational Requirement:
4-year degree within the engineering or technology space- industrial engineering, mechanical engineering, supply chain management, computer science, computer engineering
What Skills You Will Have:
Business Analysis: • Analyzes the value of a business and its functions through the value estimation of assets. • Applies the prerequisites to a project before starting the business analysis process. • Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions. • Documents the business case to justify the requirements of time and resources of a project. • Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities.
Decision Making and Critical Thinking: • Differentiates assumptions, perspectives, and historical frameworks. • Evaluates past decisions for insights to improve decision-making process. • Assesses and validates decision options and points and predicts their potential impact. • Advises others in analyzing and synthesizing relevant data and assessing alternatives. • Uses effective decision-making approaches such as consultative, command, or consensus. • Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Effective Communications: • Creates strong relationships with technology suppliers to deliver on business objectives • Adapts documents and presentations for the intended audience. • Demonstrates both empathy and assertiveness when communicating a need or defending a position. • Communicates well to diverse audiences (technical, non-technical and senior leadership) • Employs appropriate methods of persuasion when soliciting agreement.
Relationship Management: • Communicates to clients regarding expectations of all parties. • Participates in negotiating the terms of the business relationship. • Conducts periodic reviews of work effort, progress, issues, and successes. • Maintains productive, long-term relationships with clients or vendors. • Creates opportunities to educate support teams on client priorities. • Empowers others to establish collaborative, healthy relationships.
Software Change Request Management: • Describes methods for estimating costs for request fulfillment. • Defines responses for non-standard or unsupported change requests. • Contributes to the design and development of request process flow and templates. • Clarifies description, components affected, need, cost estimate, risk, resources, status. • Manages all aspects of the change request process. • Researches new tools and techniques for monitoring product efficacy.
Software Problem Management: • Documents resolution progress and provides feedback to customers. • Describes issues and consideration for resolving problems involving other products or vendors. • Works with tracking and resolving common types of problems for a product or product group. • Describes actions, tools, and procedures for problem reporting, solving, and resolution. • Cites examples of unusual problems; follows proper notifications and escalation procedures.
Software Product Business Knowledge: • Participates in enhancing the sales process and expanding sales opportunities. • Collects, documents, and maintains product functional requirements; makes recommendations. • Supports and participates in major installations and customizations. • Maintains and disseminates information on customer use and experiences. • Has knowledge of all advanced business features and functions of the product. • Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.
User Acceptance Testing (UAT): • Compares and contrasts features and benefits of major acceptance testing frameworks. • Critiques user acceptance plans for appropriateness and completeness. • Develops approaches for acceptance testing following legal or contractual agreements. • Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases. • Applies user acceptance testing in typical software development scenarios. • Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process.
Top Candidates will also have:
Masters degree in Engineering or Business and/or certifications in Supply Chain Management area
Understanding of Caterpillar's supply network, materials management, supply planning, and S&OP processes
Be digital minded, to understand and leverage the underlying technologies / digital solutions to drive business process transformation.
Additional Information
The location for this position is Mossville, IL.
Domestic relocation assistance is available for this position.
This position may require up to 10-15% travel.
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary
• Annual incentive bonus plan*
• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Paid parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
#LI
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 8, 2024 - November 15, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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