Jobs at Caterpillar

Lead global adoption and engagement for Caterpillar digital insights products by developing and executing engagement strategies, analyzing usage and feedback, designing marketing activations, and building partnerships with dealers and regional teams to drive measurable business outcomes.

Perform verification and validation for CTCT products by designing and implementing software and test automation, acquiring client requirements, writing and enhancing code, and using automated testing tools. Collaborate with internal product teams to ensure system and software quality across the SDLC.

Lead digital product direction and roadmap, translate business needs into prioritized backlog, conduct discovery with users, create technical product documentation, drive product quality and growth, develop reports and visualizations, and collaborate with technical teams, partners, and dealer users to deliver digital aftermarket solutions.

Lead and deliver complex digital projects and architecture solutions using Agile methods. Define scope, manage multiple short-term projects, track costs and risks, coordinate cross-functional teams, ensure quality standards, produce status and variance reports, advise on data analysis, and support end users. Use Azure DevOps and standard project charts to communicate progress and align technical objectives with business requirements.

Lead global adoption and engagement for Caterpillar condition monitoring products by developing engagement strategies, analyzing usage data, designing targeted campaigns, building dealer and regional partnerships, and scaling best practices to drive measurable business outcomes.

Serve as enterprise advisor and player-coach for Microsoft Fabric adoption: assess use-case fit, build standards and reusable assets, enable teams through coaching and workshops, lead complex proofs-of-concept and migrations, and partner with infrastructure and security to ensure governed, scalable analytics solutions.

Own the Parts Catalog Experience across the eCommerce journey: define roadmap, ensure accurate PIM-to-catalog data flows, improve product organization and presentation, drive cross-team alignment, prioritize product improvements from data and customer insight, lead scrum/UX/engineering to improve conversion and purchase accuracy across global, multi-language catalogs.

As Lead UX Designer, you'll direct UX strategy for Prime Online, collaborating with teams to enhance digital experiences, mentor designers, and ensure design quality across products.

Provide phone, email, and chat technical support for Cat digital products (Product Link, VisionLink, Grade Control, Payload, Cat Command, Detect/Safety). Diagnose hardware, software, and connectivity issues; document tickets; escalate complex problems to product and engineering teams; and meet response, resolution, and customer satisfaction metrics.

Own and improve the SOS fluid analysis workflow in VisionLink Web and Mobile. Translate customer workflows into features, partner with SOS business, engineering, UX, and data teams, gather feedback, prioritize bugs, support business sign-off validations, and ensure intuitive, consistent experiences across desktop and mobile.

Design and implement scalable data acquisition, processing, and modeling solutions to enable BI, machine learning, and AI-driven finance insights. Partner with stakeholders to define requirements, build semantic data capabilities, ensure data quality, and translate analyses into clear recommendations for finance leadership.

Provide worldwide Tier 2/3 support for Caterpillar digital products: troubleshoot software and API issues, perform root cause analysis, monitor product performance, document and communicate resolutions, maintain knowledge base and training materials, and coordinate fixes with development and dealer teams.

Lead delivery of software projects and programs for equipment management platforms. Manage planning, schedules, budgets, risk, communications, and cross-functional teams through SDLC stages to deliver scalable, high-quality solutions that improve fleet visibility and user experience.

Lead Data Scientist responsible for designing and delivering advanced analytics and ML solutions on large Service Events datasets. Lead data acquisition, modeling, NLP/text analytics, predictive modeling, and model productionization. Define problem statements with stakeholders, optimize algorithms and data models, communicate insights via visualization, and mentor teams to embed data-driven decision making across service operations.

Design, develop, test, maintain, and support software using agile methods. Gather client requirements, automate and optimize workflows, build integrations/ETL, author and enhance code, use automated testing, participate in SDLC, architecture and design reviews, and support product deployments. Onsite role based in Irving, TX.

Design, architect, and develop distributed backend systems and RESTful microservices using Java and Spring Boot. Integrate with AWS serverless services, build CI/CD pipelines, implement automated testing, mentor junior engineers, lead full software lifecycle, and optimize performance and security.

Manage and enhance the Salesforce Marketing Cloud platform: design and implement email campaigns, customer journeys, automation workflows, and data integrations; troubleshoot issues; gather stakeholder requirements; train teammates; and keep solutions aligned with SDLC and agile processes.

Lead applied AI research and prototyping across LLMs, multimodal models, RAG, and agentic workflows. Design experiments, prepare and label data, fine-tune and benchmark models, instrument experiment tracking, translate research to production-ready prototypes, mentor junior staff, and communicate results to stakeholders.

Lead cross-functional digital adoption and customer success initiatives by translating strategy into roadmaps, managing day-to-day project delivery, mitigating risks, aligning stakeholders, monitoring deliverables and quality, and driving adoption, operating rhythms, and accountability to achieve agreed outcomes.

Lead and deliver complex, cross-functional digital initiatives in the Service Events domain from concept through execution. Engage stakeholders, remove blockers, translate strategy into coordinated action, track progress and outcomes, and ensure teams deliver measurable business results while operating in ambiguous environments.