Mukuru is on the lookout for a Senior DevOps Engineer to play a key hands-on role in building, operating, and continuously improving our cloud platforms and delivery pipelines.
This role sits within the Technology Solutions function and works closely with the Cloud Infrastructure Manager and Cloud Architect, as well as Software Engineering, Software Architecture, and Security teams.
You’ll help ensure our cloud infrastructure and DevOps practices are secure, observable, resilient, and scalable — enabling engineering teams to deliver safely and efficiently in a regulated fintech environment.
- Build, operate, and improve cloud infrastructure across environments (production, staging, development) as part of a collaborative DevOps team.
- Implement and maintain infrastructure-as-code, CI/CD pipelines, and automation to improve reliability and delivery speed.
- Monitor, secure, and optimise cloud platforms, ensuring performance, availability, and recoverability.
- Proactively improve monitoring, alerting, and observability, and contribute to incident response and post-incident reviews.
- Support redundancy, failover, backup, and disaster recovery mechanisms in line with business RTOs and RPOs.
- Collaborate closely with our internal security team, and apply DevSecOps practices, including vulnerability management, patching, intrusion detection/prevention, and secure configuration.
- Collaborate closely with Software Engineers to reduce friction between development and operations.
- Produce and maintain technical documentation, including system diagrams and operational runbooks.
- Research and evaluate new tools and technologies that improve platform reliability, security, and developer experience.
- Participate actively in agile ceremonies and contribute to continuous improvement initiatives.
- Take ownership of your own professional development and technical growth.
- Grade 12 (required)
- Relevant tertiary qualification (advantageous)
- 7+ years’ experience in DevOps, Cloud Infrastructure, or Systems Engineering
- Strong experience with AWS (Azure or GCP exposure is beneficial)
- Solid Linux administration experience in production environments
- Proven experience with:
- Infrastructure-as-Code (Terraform preferred)
- Containers and orchestration (Docker, Kubernetes, Argo CD)
- CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins)
- Monitoring & Logging (Prometheus, Grafana, ELK, Loki)
- Experience with configuration management tools (Ansible, Puppet or Chef)
- Proficiency in at least one scripting language (Python, Bash, or Ruby)
- Understanding of core infrastructure components:
- Web servers (NGINX, Apache)
- Databases (MySQL/Postgres)
- Messaging systems (RabbitMQ, Beanstalkd)
- Networking (DNS, load balancing, firewalls, proxies)
- Experience supporting secure and compliant environments. Exposure to PCI-DSS and/or ISO27001 is advantageous.
- Familiarity with agile delivery practices and DevOps culture
- Experience working in Fintech, Technology, or other high-growth environments
- Problem-solving and analytical thinking
- Strong collaboration and communication skills
- Attention to detail and operational excellence
- Proactive risk identification and mitigation
- Adaptability in fast-paced environments
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!! Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANSSkills Required
- Grade 12
- Relevant tertiary qualification
- 7+ years' experience in DevOps, Cloud Infrastructure, or Systems Engineering
- Strong experience with AWS
- Solid Linux administration experience in production environments
- Proven experience with Infrastructure-as-Code (Terraform preferred)
- Experience with containers and orchestration (Docker, Kubernetes)
- Experience with CI/CD tools (GitLab CI, GitHub Actions, Jenkins)
- Experience with monitoring tools (Prometheus, Grafana, ELK, Loki)
- Experience with configuration management tools (Ansible, Puppet, Chef)
- Proficiency in scripting (Python, Bash, or similar)
- Strong understanding of networking, databases, and web servers
- Experience working in secure and compliant environments (PCI-DSS, ISO27001 advantageous)
- Familiarity with Agile and DevOps practices
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
