Senior DevOps Engineer

Senior DevOps Engineer

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We're seeking a Senior DevOps Engineer to join our DevOps team and play a key role in architecting and evolving our cloud infrastructure. This is a senior technical position where you'll design scalable solutions, mentor engineers, and drive strategic initiatives that support our growing platform.

You'll work directly with the Director of DevOps and Security alongside our talented DevOps engineering team to shape our infrastructure strategy. This role is perfect for someone who loves solving complex technical challenges, can balance strategic thinking with hands-on execution, and thrives in a collaborative environment where infrastructure, security, and compliance intersect.

This can be a hybrid position in South Jordan, Utah (M, W, F in-office) or fully remote based from Utah.

What You'll Do

• Design and implement infrastructure solutions that scale with our business, making key technical decisions about our AWS/EKS environment
• Own critical components of our Kubernetes infrastructure, including cluster design, networking, and observability
• Lead architectural reviews and provide technical direction for infrastructure initiatives
• Evaluate and introduce new technologies that improve reliability, security, and developer experience
• Partner with Engineering leadership to align infrastructure roadmap with business objectives

• Lead Terraform and Pulumi implementations, establishing patterns and best practices for infrastructure provisioning
• Build automation and developer tooling that improves deployment velocity and reduces toil
• Design and implement CI/CD pipelines using GitHub Actions and ArgoCD
• Create self-service infrastructure tooling that empowers development teams
• Establish infrastructure testing strategies and automation frameworks

• Own the reliability and performance of our EKS clusters and supporting AWS infrastructure
• Implement and maintain our ingress and routing infrastructure using Traefik
• Manage and optimize our data infrastructure including PostgreSQL, Redis, RabbitMQ, and Snowflake
• Establish SLOs/SLIs and implement comprehensive monitoring and alerting strategies using Datadog
• Design and test disaster recovery procedures and business continuity plans
• Lead incident response for infrastructure-related issues and drive post-incident reviews
• Optimize PostgreSQL RDS instances for performance, reliability, and cost

• Implement infrastructure security controls in partnership with our Security team
• Manage secrets and credential lifecycle using HashiCorp Vault
• Ensure infrastructure compliance with SOC 2 requirements
• Design and implement network security policies, VPC architecture, and IAM strategies
• Conduct security reviews of infrastructure changes and third-party integrations

• Provide technical guidance and mentorship to DevOps engineers
• Conduct code and design reviews, elevating team engineering practices
• Lead knowledge-sharing sessions and documentation initiatives
• Contribute to hiring and onboarding processes for the DevOps team
• Foster a culture of continuous improvement and technical excellence

• 6+ years of experience in DevOps, SRE, or Platform Engineering roles
• Deep expertise with AWS services and architecture patterns (VPC, IAM, EKS, RDS, CloudWatch, etc.)
• Production experience managing Kubernetes clusters at scale, preferably EKS
• Strong infrastructure-as-code skills with Terraform and/or Pulumi
• Experience with PostgreSQL operations, backup/recovery, performance tuning, and high availability
• Proficiency designing and implementing CI/CD pipelines, particularly with GitHub Actions
• Strong understanding of networking concepts including VPCs, load balancing, DNS, and ingress controllers
• Track record of designing systems for high availability, disaster recovery, and business continuity
• Excellent communication skills with ability to explain complex technical concepts to diverse audiences
• Self-starter mentality with ability to own initiatives from strategy through execution

• Experience in regulated environments (SOC 2, HIPAA, or similar compliance frameworks)
• Experience with ArgoCD or other GitOps tools
• Hands-on experience with HashiCorp Vault for secrets management
• Experience with message brokers like RabbitMQ or similar technologies
• Experience with Redis for caching and session management
• Familiarity with data warehouse platforms like Snowflake
• Experience with ingress controllers and API gateways (Traefik, NGINX, Kong, etc.)
• Experience with Datadog or similar observability platforms (APM, logging, distributed tracing)
• Proficiency with scripting languages (Python, Bash, Go) for automation and tooling
• Experience mentoring and growing engineering teams in previous roles
• Knowledge of zero-trust security architectures and implementation
• Experience with cloud cost optimization strategies and practices
• Familiarity with service mesh technologies

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - you're actually encouraged to use it, plus 10 company holidays!

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!
• 20-minute phone call with the People Team.
• 45-60-minute video or in-person interview with the Hiring Manager.
• 1-3 rounds of interviews, depending on the role.
• Final Interview.

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.

Remember: This is your interview too! We know you are evaluating us just as much as we are you. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.