The Senior DevOps Engineer will architect cloud infrastructure, lead initiatives, mentor engineers, and ensure scalability, security, and compliance of systems.

The Senior Product Marketing Manager will develop and execute marketing strategies for accounting software, lead cross-functional teams, and create compelling messaging and market analysis.

The Implementation Specialist will guide customers through account setups, provide onboarding training, track progress, and ensure software adoption for a world-class experience.

Lead and develop a Data Migration team to ensure accurate and timely onboarding by managing migration strategies and processes. Collaborate cross-functionally to enhance customer experience during migration.

The Instructional Designer will create engaging learning experiences, develop training programs, translate complex concepts into effective training, and collaborate with various teams to improve product education.

Lead and mentor a high-performing sales team, driving business growth through effective coaching, pipeline management, and strategic sales efforts. Foster a results-driven culture and collaborate cross-functionally to optimize sales processes.

The Director of Product Management at Canopy will lead product managers, shape strategy, and oversee significant product initiatives to grow the product management organization and ensure high-quality product delivery.

The Technical Support Engineer provides direct technical support for the Canopy app, manages escalations, and collaborates with various teams to improve service quality.

The SMB Account Executive is responsible for closing new business, demonstrating software, managing client relationships, and meeting sales quotas in a hybrid work environment.

The Mid Market Customer Success Manager ensures clients receive value from Canopy's software, manages strategic client relationships, and tracks performance metrics.

Lead cross-functional planning and execution for embedded payments projects, manage vendor escalations, establish SOPs and KPIs, ensure operational readiness, and drive process improvements.

Lead and grow Tier I/II support teams in a hybrid SaaS environment, develop scalable processes, leverage AI, monitor KPIs, manage escalations, improve tooling and documentation, and drive training and cross-team collaboration to improve customer satisfaction.

The Implementation Specialist will guide new customers through account configurations, provide training, track customer goals, and ensure software adoption, while collaborating with teams for data migration and offering troubleshooting support.

Build and scale the deal desk function, manage review and approval of deals, advise Sales on deal structure and pricing, analyze profitability and ARR impact, drive process improvements, ensure cross-functional alignment, and develop documentation, reporting, and training to support growth.