Canopy
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The Senior Demand Generation Specialist will develop and execute demand generation strategies to drive lead generation and revenue. Responsibilities include managing marketing campaigns, analyzing data for performance, and collaborating with sales and marketing teams. The role requires experience in marketing automation and a strong understanding of multi-channel marketing.
As a Financial Analyst at Canopy, you will support financial reporting processes and annual budgets, analyze financial metrics, develop KPIs, and collaborate with business units to drive operational improvements. Your role involves using financial models to provide insights and recommendations for business decisions.
As the Manager of Customer Support at Canopy, you will lead and grow Tier I and Tier II support teams. Responsibilities include driving excellent customer experiences, improving processes, managing escalations, and collaborating with departments to support the customer base effectively.
The Head of Product will develop and communicate the long-term product vision and roadmap while collaborating with engineering and leading the Product Management and UX teams. This role requires a deep understanding of customer needs and market trends, with a focus on driving product success in a high-growth SaaS environment.
As a Customer Support Specialist, you will provide top-tier support to users of Canopy's software via email, chat, and phone. You will resolve issues, advocate for customers, and assist users in navigating features while maintaining a positive attitude and continuous process improvement in a growing team environment.
The Senior Data Engineer will maintain and optimize database pipelines, monitor data health, refactor reporting structures, and collaborate with various teams to enable impactful reporting. Responsibilities include mentoring team members and developing best practices for data management.