PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.
About the RoleAs a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on automation, stability, and performance across cloud environments. You will drive best practices in CI/CD, configuration management, and monitoring.
In this role, you will report to the Director of DevOps, collaborating closely with our Engineering team. This position is based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.
This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.
ResponsibilitiesDesign, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (AWS, GCP)
Develop and maintain robust Configuration Management solutions (Terraform) for consistent environment provisioning and management.
Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.
Administer and troubleshoot operating systems, encompassing Linux
Implement and optimize observability practices using monitoring tools like Prometheus for logging, tracing, and alerting.
Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.
Collaborate closely with development, data, and security teams to ensure infrastructure supports product requirements and compliance standards.
Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.
5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.
Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.
Strong proficiency in managing Cloud infrastructure (AWS, GCP).
Extensive experience with monitoring and observability platforms (tools like Prometheus/Grafana, New Relic).
2-3 years of experience in with cloud platforms like AWS/GCP/Azure.
Solid understanding of Web Servers, Networking, Load Balancers, Nginx, etc.
Proficiency in scripting languages like Bash, Python or equivalent.
An opportunity to positively affect the lives of thousands of patients
A chance to join a high-growth company at an early stage
Contribute to the development of a product that revolutionizes medical payments in ways never seen before
Become a key member of a collaborative, high performing team, shaping its growth and success
Competitive pay, benefits and stock options
Skills Required
- 5+ years of professional experience in DevOps, SRE, or infrastructure engineering
- Deep expertise with Kubernetes, including design, deployment, and troubleshooting
- Deep expertise with Docker and container orchestration
- Strong proficiency managing cloud infrastructure using AWS and GCP
- Experience with monitoring and observability platforms such as Prometheus, Grafana, or New Relic
- 2–3 years of experience with cloud platforms such as AWS, GCP, or Azure
- Understanding of web servers, networking, load balancers, and Nginx
- Proficiency in Bash, Python, or equivalent scripting languages
PayZen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayZen and has not been reviewed or approved by PayZen.
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Healthcare Strength — Fully paid employee medical plans for U.S. roles, with robust mental health and fertility support, are highlighted. This reduces out‑of‑pocket burden and elevates total compensation value.
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Parental & Family Support — Sixteen weeks of paid parental leave and childcare-related support are part of the package. These benefits enhance family support alongside core pay.
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Fair & Transparent Compensation — Performance‑driven pay with bi‑annual compensation reviews and career planning is emphasized. Clear processes and competitive ranges signal transparency around pay decisions.
PayZen Insights
What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction. Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience. While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers. We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
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