Job Details:
The Senior Infrastructure Engineer has strong knowledge versus a seasoned professional responsible for leading and overseeing the organization's infrastructure systems' design, implementation, and maintenance. They provide expert guidance, mentorship, and technical leadership to the team, ensuring the company's infrastructure's reliability, scalability, and security.
- Having 5-8 years of industry experience with focus on ServiceNow Platform.
- Serve as the technical authority for driving coverage expansion, troubleshooting gaps, and optimizing data quality across the CMDB, service mapping
- Development of ServiceNow Discovery by expanding coverage, improving data quality, optimizing discovery patterns and schedules, and driving automation across the CMDB
- Must have Advanced knowledge in ITOM, CMBD, Discovery & Service Mapping is required.
- Responsible for maintaining Discovery, troubleshooting/resolving issues and also for Service Mapping of the Tyson portfolio.
- Experience in SN Integration experience, Reporting and PA knowledge
- Collaborate with cross-functional teams to review performance analysis, capacity planning, and optimization of infrastructure systems to ensure high availability and performance.
- Implementing and maintaining security measures to protect infrastructure systems from potential threats and vulnerabilities.
- Automating infrastructure deployment, configuration, and monitoring processes using tools like Ansible, Terraform, or Puppet.
- Collaborate with DevOps teams to integrate infrastructure-as-code practices and ensure seamless deployment and continuous integration.
- Staying up to date with emerging technologies, industry trends, and best practices in infrastructure management and recommending improvements to enhance system performance and efficiency.
- Perform other assigned job-related duties that align with our organization's vision, mission, and values and fall within your scope of practice.
Essential Duties and Responsibilities:
Assists with implementing and administering infrastructure solutions that meet the organization's needs, including network architecture, server configurations, storage systems, and virtualization technologies.
Collaborating with other teams to understand their requirements and provide technical guidance and support.
Monitor and maintain the performance and availability of infrastructure systems, troubleshoot issues, and implement necessary fixes.
Conduct regular audits and assessments to identify potential vulnerabilities and recommend security enhancements.
Participating in on-call rotations and responding to critical incidents promptly.
Perform other assigned job-related duties that align with our organization's vision, mission, and values and fall within your scope of practice.
Qualifications:
Education: Bachelor’s Degree or relevant experience. Computer Science or Computer Engineering Preferred.
Preferred Certification(s): Any relevant IT Certification.
Experience: 5+ years of relevant and practical experience in infrastructure management, network administration, or system engineering.
Special Skills:
Proficiency in scripting languages.
Extensive experience with virtualization technologies, such as VMware or Hyper-V.
Thorough knowledge of security protocols and best practices.
Soft Skills:
Problem-solving: Excellent problem-solving and analytical abilities.
Communication: Strong communication and presentation skills.
Mentoring: Experience in mentoring junior team members.
Strategic Thinking: Strategic thinking and decision-making capabilities.
Leadership: Guiding junior team members and providing technical mentorship.
Project Management: Planning and executing small to medium-sized projects.
Critical Thinking: Analyzing complex systems and identifying areas for improvement.
Negotiation: Balancing competing priorities and resources within the team.
Relocation Assistance Eligible:
Work Shift:
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
Skills Required
- 5-8 years of industry experience focused on the ServiceNow platform
- Advanced knowledge of ITOM, CMDB, Discovery, and Service Mapping
- Experience maintaining ServiceNow Discovery and troubleshooting issues
- ServiceNow integration experience, reporting, and Performance Analytics knowledge
- 5+ years of relevant experience in infrastructure management, network administration, or systems engineering
- Bachelor's degree or relevant experience
- Proficiency in scripting languages
- Experience with virtualization technologies such as VMware or Hyper-V
- Knowledge of security protocols and best practices
- Relevant IT certification
- Experience mentoring junior team members
- Strong communication and presentation skills
- Project planning and execution experience
Tyson Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tyson Foods and has not been reviewed or approved by Tyson Foods.
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Healthcare Strength — Medical, dental, and vision coverage start on day one and are complemented by telehealth, wellbeing programs, and added mental‑health support. Vision and basic dental are available at no additional cost, and preventive care is emphasized.
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Parental & Family Support — Paid parental leave has been expanded for birth and adoptive parents, signaling stronger family support. Select locations have piloted childcare solutions to better support shift workers.
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Retirement Support — A 401(k) plan with company matching after a year and an employee stock purchase plan are available to build long‑term financial security. Company‑paid life and disability coverage further bolster the protection package.
Tyson Foods Insights
What We Do
World's largest processor and marketer of protein food products. We think differently and we act boldly. At Tyson Foods, we're not only ready for tomorrow, we’re leading the way. We are a company of people engaged in the production of food, seeking to pursue truth and integrity, and committed to creating value for our shareholders, our customers, our team members, and our communities. We built our name on providing generations of families with wholesome, great-tasting chicken. But today’s Tyson Foods is so much more. As values and behaviors around food have changed, so have we. Today, we’re innovators uniquely positioned to reshape what it means to feed our world. Today, we not only have the fastest growing portfolio of protein-centric brands, we offer greater transparency into everything we do.
