AAA Club Alliance is seeking a full-time Sr. Marketing Data Specialist to join our team in Wilmington, DE or Cincinnati, OH.
This role follows a hybrid schedule, with on-site presence required 3 days per week (Tuesday through Thursday).
As a Marketing Data Senior Analyst, you’ll play a key role in transforming data into actionable marketing strategies that drive measurable results across multiple channels.
In the Sr. Marketing Data Specialist role you will:
Partner with key business stakeholders to identify opportunities to optimize marketing campaigns and develop effective targeting and segmentation strategies to maximize ROI across Direct Mail, Email, Telemarketing, Text, and Web channels.
Design, build, and automate processes that support efficient campaign execution and strategy delivery.
Develop data mining architectures, models, protocols, statistical reporting, and analytics methods to uncover trends within large datasets.
Identify and capture customer insights to determine the audiences most likely to respond to direct marketing campaigns.
Perform statistical analysis and modeling to generate targeted customer lists for marketing initiatives.
Identify data gaps and recommend new data sources to improve marketing effectiveness and expand audience reach.
Collaborate with IT and marketing developers to integrate and test new data sources, ideally within a cloud-based data warehouse environment.
Standardize customer contact data using data management tools to improve delivery rates and campaign performance.
Securely manage data transfers, including encryption, compression, and file sharing with third-party providers.
Maintain and enhance business procedures documentation and campaign management processes.
Research and apply emerging data science principles and techniques to inform business decisions.
Recommend strategies for leveraging customer data across marketing, sales, and other business functions.
Design reporting frameworks that measure campaign effectiveness and operational performance.
Ensure campaigns are built to deliver statistically valid, measurable outcomes.
Build and implement trigger-based, dynamic marketing initiatives for digital channels.
Develop compelling campaign performance analyses and presentations to influence key stakeholders and improve marketing outcomes.
Provide thought leadership to enhance customer relationship marketing strategies and organizational capabilities.
Manage and improve campaign management functions, including data transfers, client engagement, promotional history, and documentation.
Evaluate and recommend new technologies to improve efficiency and campaign performance.
Mentor and support junior team members in marketing strategy, data efficiency, and presentation development.
Perform other duties as assigned.
Bachelor’s degree in Computational/Data Science, Economics, Math, or related field; equivalent experience or certifications considered. Master’s degree preferred.
5+ years of experience working with relational data.
5+ years of direct marketing experience.
5+ years of experience using statistical analysis or analytics tools.
4+ years of SQL programming experience.
1+ year of experience in a cloud-based data warehouse environment (Google BigQuery preferred).
Certifications such as SQL MCTS, Google Cloud BigQuery, or Power BI preferred.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Ability to thrive in a fast-paced environment with competing priorities.
Excellent written and verbal communication skills, with the ability to interpret end-user needs.
Strong influencing skills across all levels of leadership, translating complex concepts into actionable insights.
Ability to lead campaign strategy discussions and workshops.
Strong presentation skills with experience delivering insights to leadership audiences.
Ability to mentor team members in campaign strategy and list optimization.
At AAA, your success is our success. We offer a comprehensive and competitive benefits package, including:
Base compensation range: $80,005.00 – $118,921.00
*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*Comprehensive health benefits package.
Up to three weeks of paid time off in your first year.
Annual bonus plan.
401(k) with company match up to 7%.
Professional development and tuition reimbursement opportunities.
Paid volunteer time and company-sponsored volunteer events
AAA Premier Membership.
Health & Wellness Program and Health Concierge Service.
Health, Life, Short-Term and Long-Term Disability Insurance.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
MarketingSkills Required
- Bachelor's degree in Computational/Data Science, Economics, Math, or related field (or equivalent experience)
- Master's degree
- 5+ years experience working with relational data
- 5+ years direct marketing experience
- 5+ years using statistical analysis or analytics tools
- 4+ years SQL programming experience
- 1+ year experience in a cloud-based data warehouse environment (Google BigQuery preferred)
- Certifications such as SQL MCTS, Google Cloud BigQuery, or Power BI
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
- Experience designing, building, and automating campaign/data processes and reporting frameworks
- Experience with statistical modeling, data mining, and segmentation for marketing
- Strong written/verbal communication, presentation, and stakeholder influencing skills
- Ability to mentor and support junior team members
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
