Senior Credit Controller

About Euromonitor

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Purpose of the role

We are seeking a proactive and commercially minded Senior Credit Controller to join our global finance team. This role goes beyond traditional cash collection, playing a key part in supporting revenue generation by enabling the sales teams to successfully navigate procurement requirements to win new business and retain current customer. 

The successful candidate will combine strong credit control expertise with a collaborative, solutions-focused approach, helping to optimise cash flow while removing administrative barriers in the sales process. 

Key Responsibilities

Credit Control & Cash Management 

• Manage a portfolio of global clients, ensuring timely collection of outstanding receivables 
• Proactively chase overdue debts while maintaining strong client relationships 
• Monitor credit risk and recommend appropriate payment terms 
• Investigate and resolve billing queries in collaboration with internal stakeholders 
• Produce and review aged debt reports, highlighting risks and proposing actions 
• Support month-end processes, including reporting and reconciliations 
• Manage relationship with third party collection agency 
• To schedule regular review meetings with team and internal stakeholders. 
• To work with Credit Control Team to ensure appropriate internal/external support is maintained at all times. 
• Review and reconcile credit balances, bad debt schedules and third-party case management. 
• Meeting monthly targets set to trigger bonus incentive and reduce debtor days to acceptable industry average 
• To work on ad hoc tasks as required 

Commercial & Sales Support 

•  Assist in navigating procurement processes, ensuring all requirements are met efficiently and in a timely manner
• Manage and maintain client procurement platforms (e.g. Ariba, Coupa, Tungsten). 
• Coordinate the provision of documentation required for tenders and renewals
• Partner with global finance colleagues to maintain and establish internal process requirements and controls
• To participate and support audit requests and requirements
• Partner closely with sales teams to support deal closure and revenue generation

Compliance & Documentation 

• Obtain and maintain up-to-date tax certificates, legal and notarised,  documentation, and compliance records (e.g. VAT certificates, W-8 forms)
• Respond to client requests for financial and regulatory information in a timely manner 
• Ensure internal records and systems are accurate and audit-ready

Process Improvement & Efficiencies 

• Identify and escalate process issues and opportunities to improve credit control processes and enhance efficiency 
• Support the standardisation of procurement and compliance activities across regions 
• Support team members and share best practices when required
• Contribute to finance transformation and automation initiatives 

• Proven experience in a credit control or accounts receivable role, in a global organisation 
• At least 3-5 years’ demonstrable experience in a global multi-currency organisations
• Must demonstrate experience of dealing with multiple currencies and understanding of how exchange rate gains/losses are recognised as result of timing differences. 
• Strong understanding of credit risk, collections processes, and cash flow management 
• Experience supporting sales teams or involvement in commercial processes is highly desirable 
• Familiarity with procurement platforms (e.g. Ariba, Coupa) 
• Knowledge of global litigation, tax documentation, withholding tax, tax treaties and compliance requirements in an international environment 
• Excellent stakeholder management skills with the ability to influence and collaborate 
• Strong communicator who can demonstrate excellent written skills and is equally adept to speaking on the telephone.  
• Highly organised with strong attention to detail 
• Proactive, solution-oriented mindset with the ability to work independently 
• Advanced Excel skills and experience with ERP systems. Experience in Salesforce, Zuora and D365 is an advantage 

Personal Attributes 

• Commercially aware and business-oriented 
• Strong communicator with a customer-focused approach 
• Resilient and confident in managing challenging conversations 
• Able to balance competing priorities in a fast-paced environment 

#LI-HYBRID   #LI-AO1

Why Euromonitor?

• Hybrid working model (2 days per week in office)
• Exposure to International, high impact projects
• Work for a hugely global organisation
• Flexible working hours
• Work from anywhere in the world for up to 3 weeks per year
• Competitive Salary plus monthly bonuses (individual and team)

Our Values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we’re stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.

Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.

Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.

It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.

Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.