The role / impact
You will shape how we speak across the US and Canada, bringing ideas to life through words that move people. You will write across a wide range of projects, from campaign and product messaging to lifecycle, digital, and social content.
You will leverage technology to accelerate execution while owning the creative and strategic vision. This role involves collaborating with designers, strategists, and marketers to ensure every piece of work feels clear, human, and distinctly like us.
The team & how they connect
You will work directly with the North American marketing team on day-to-day creative projects while staying connected to The Hub, our global in-house agency. This involves working seamlessly with regional and global teams to balance speed with quality.
The team is currently working on
Writing and editing creative copy for campaigns, lifecycle journeys, digital experiences, and marketing materials across the region.
Adapting copy to regional nuances while maintaining global brand tone and consistency.
Supporting campaign concepting by bringing creative thinking and clarity to ideas that scale globally.
Balancing craft, speed, and quality to deliver work that is on-brief and on-brand.
Where and how you can work
This role is situated within our North American operations, specifically shaping how we speak across the US and Canada. You will work closely with the regional marketing team to support local campaigns and content.
Here are some of the things we are looking for
A portfolio showing headline craft, concepting, and long and short-form excellence is required.
You possess the ability to translate complex product messages into simple, human language.
We value experience in tech, SaaS, or B2B brand storytelling.
Comfort partnering with designers, strategists, and marketers with excellent attention to detail is essential.
You have strong prioritization skills and thrive across multiple concurrent projects.
Capturing our tone across touch points and markets is a key competency.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero Compensation & Benefits Highlights
-
Leave & Time Off Breadth — Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
-
Parental & Family Support — Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
-
Healthcare Strength — Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.
Xero Insights
Similar Jobs
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
