The role / impact
The Sales Operations Lead is a pivotal role dedicated to driving Xero’s growth within the US market by ensuring our sales operations are efficient, compliant, and strategically aligned. You will lead critical efforts in sales forecasting, territory management, and segmentation models that directly contribute to our mission of making small business more beautiful.
By serving as the focal point for reporting and sales queries, you will implement streamlined processes and quarterly improvement projects. Your work ensures that our sales leadership has the insights and operational integrity needed to achieve revenue targets and deepen engagement across our key partner segments.
The team / how they connect
You will join a talented Sales Operations team, working closely alongside a Senior Sales Operations Analyst and reporting to the Head of Sales Operations. This collaborative group functions as a bridge between Sales and Finance, tapping into global expertise to land local initiatives that enhance our service offering.
The team is currently working on / Initially, you will focus on
Designing and executing business strategies for the US partner channel to ensure profitable and efficient operations.
Managing the accuracy of weekly, quarterly, and annual sales forecasting data to support long-term strategic goals.
Refining the frequency-based partner segmentation model to enhance performance insights and decision-making.
Supporting the implementation and team-wide utilisation of Salesforce to drive data-led sales excellence.
Where and how you can work
Xero supports a hybrid working model that balances the flexibility of remote work with the connection of in-office collaboration. Our US offices serve as hubs for "boost days" and team gatherings, and we will discuss the specific expectations for your location and territory during the recruitment process.
Here are some of the things we are looking for
You bring extensive knowledge of the sales cycle and a proven ability to optimise operations for maximum efficiency.
A deep proficiency in Salesforce and CRM tools is essential for your success in managing complex data and reporting.
You possess a growth mindset and the ability to transform complicated metrics into actionable business insights.
Your collaborative approach allows you to work cross-functionally and lead change initiatives that drive adoption across the organisation.
You will have a commitment to data accuracy and a sharp eye for detail when managing territory strategies and performance metrics.
Bringing a problem-solving lens helps you identify operational challenges and implement innovative, scalable solutions.
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
California, New York and Washington: $135,000 to $155,000
All other States: $116,000 to $145,000
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Extensive knowledge of the sales cycle
- Proven ability to optimize operations for maximum efficiency
- Deep proficiency in Salesforce and CRM tools
- Ability to transform complicated metrics into actionable business insights
- Commitment to data accuracy and detail
- Problem-solving skills to identify operational challenges
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
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Parental & Family Support — Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
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Healthcare Strength — Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
