Accounts Receivable is to ensure that the company receives payments for goods and services delivered and records these transactions accordingly / ensures timely and accurate processing of incoming payments, effective customer account management, and compliance with internal credit policies. This role requires a high degree of independence, analytical thinking, and ownership of financial operations related to customer receivables as well as overseeing and improving end-to-end AR processes.
Position is temporary (2 years contract) .
Responsibilities
Master Data management:
Validate and maintain accurate customer master data records in the system
Collection management:
Monitor and post incoming payments (bank statements) & customer refunds
Manage and follow up on outstanding receivables through regular review of AR aging reports and account statements
Coordinate legal collection cases when required in liaison with local legal representatives
Share collections best practices and support continuous improvement initiatives.
Dispute management:
Monitoring disputes by close cooperation with CS and Sales Departments
Lead root cause analysis of recurring issues impacting receivables and drive preventive actions
Liquidity Forecasting:
Support financial planning with accurate receivable reporting
Credit management:
Review and process customer credit limit applications.
Monitor insurance coverage and set credit limits along with payment terms based on internal risk
Manage insolvency cases and update debtor status accordingly
Prepare regular credit management reports
Customer support:
Handle complex customer inquiries regarding invoices; payments and account reconciliation
Build strong relationships with key customers, internal teams, and external partners to support effective receivables management
Solid experience in AR, collections, or accounting roles within multinational companies
Proven ability to manage complex accounts and lead process improvements.
High level of accuracy and attention to detail.
Strong analytical and reporting skills
Ability to work independently, manage priorities, and meet deadlines under pressure.
Professional and diplomatic communication skills across departments and cultures.
University degree in Accounting, Finance, or a related field (Bachelor’s degree minimum)
Skilled in MS Office, particularly Excel
Proficiency in SAP
Fluent written and spoken English (B2 level or above)
Minimum of 3 years of experience in similar position
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
- Private medical care (Medicover)
- Private life insurance (Alianz)
- Attractive annual bonus (depending on company performance results)
- Group life insurance and employee capital plan (PPK)
- Cafeteria benefit system (cinema tickets, vouchers etc.)
- Charity and volunteer initiatives
- Modern and well-connected office (Alchemia complex in Gdansk Oliwa)
- Internal learning management system
- Flexible working hours and home office possibility (hybrid work model)
- Green commuting allowance
Skills Required
- Experience in AR, collections, or accounting roles within multinational companies
- Proven ability to manage complex accounts and lead process improvements
- High level of accuracy and attention to detail
- Strong analytical and reporting skills
- Ability to work independently, manage priorities, and meet deadlines under pressure
- Professional and diplomatic communication skills across departments and cultures
- University degree in Accounting, Finance, or a related field (Bachelor's degree minimum)
- Skilled in MS Office, particularly Excel
- Proficiency in SAP
- Fluent written and spoken English (B2 level or above)
- Minimum of 3 years of experience in similar position
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
