Jobs at Hapag-Lloyd

Manage supply and inventory of containers and equipment for shippers, truckers and railroads. Track and release equipment, create empty bookings, handle permits/paperwork, plan and steer empty container movements, issue work orders, reposition containers, monitor vendor performance and costs, update reports and dashboards, and resolve equipment/invoice inquiries to minimize turnaround times.

Manage a portfolio of Global NVO customers across Asia, executing regional customer strategies, driving commercial growth and retention, coordinating cross-functional stakeholders, supporting tendering and negotiations, monitoring KPIs and forecasts, and promoting operational excellence and digital solutions such as Salesforce and CRM analytics.

Own and drive Sertica product improvements for HSQE and purchasing, collect and prioritize requirements, manage change requests and vendor implementation, foster stakeholder and crew communication, and challenge processes to improve safety, efficiency, and digitalization across fleet operations.

Drive and manage profitable customer business across import/export trades by developing budgets, soliciting and servicing accounts, executing sales plans and CRM KPIs, preparing rate quotations via FIS tool, coordinating credit applications, analyzing market feedback, and ensuring customer satisfaction in coordination with Sales Steering, Support, Operations, and Finance.

Generate and maintain profitable customer accounts by developing sales plans, soliciting and servicing customers, preparing quotations, coordinating bids/tenders and credit, tracking CRM KPIs, and collaborating with Sales Steering, Sales Support, Operations and Finance to ensure customer satisfaction and budgeted performance.

Maintain and review financial master data for customer and vendor accounts, ensure data quality and documentation completeness, resolve internal stakeholder issues, communicate with customers to clarify requests, and identify process improvements. Includes a 3-month onboarding covering shipping processes, BI, data modeling, and analytics.

Paid 3-month internship supporting maintenance and review of financial master data for customer accounts in ERP. Process daily data requests and tickets, ensure data quality and consistency with procedures, use MS Excel to clean and combine data, and participate in process meetings.

Lead and modernize the enterprise financial planning platform and processes, ensuring robust integrations with SAP S/4HANA, FIS and central DWH. Manage a diverse team, implement engineering best practices, drive automation and data quality, align stakeholders, and deliver scalable, user-centric planning, forecasting, budgeting, and closing solutions.

Drive digital sales adoption and coordinate regional sales projects across Sub-Region Africa. Lead sales transformation, stakeholder alignment, market activation for niche products, optimize processes, and deliver commercial growth through analytics, CRM, and cross-functional collaboration.

Manage and grow a portfolio of medium and large accounts for special equipment sales in Istanbul: conduct face-to-face sales, develop account strategies and visit plans, coordinate tenders, credit and handovers, provide market feedback, and maintain CRM records.

Supervise a small sales/commercial team: coach and develop staff, assign work, enforce policies, maintain individual accounts, use Salesforce and QlikView for sales performance, and provide training on systems and FMC regulations.

Lead and run HR and administration for Mauritius office (1-year fixed term). Own recruitment, payroll support, performance management, compliance with local labor/tax laws, talent development, expatriate/visa administration, travel and facilities coordination, and HR reporting to Regional HR.

Manage PAN India HR operations including employee lifecycle (recruitment, onboarding, transfers, exits), HRMS support and first-level troubleshooting, statutory compliance coordination (PF, PT, LWF), payroll/gratuity record handling, vendor and finance liaison, training and engagement activities, and maintenance of HR documentation and archives to ensure smooth HR administration and positive employee experience.

Support the Global Procurement team as the primary user contact for Coupa after onboarding. Respond to user queries, maintain master data, update configurations and workflows, assist testing upgrades, and help create reports and dashboards to track system usage and data quality.

Prepare monthly revenue and cost analyses and variance reporting versus forecast and prior periods. Post voyage accruals in SAP, generate metrics and reports, support forecasting and budgeting, implement solutions in Qlikview, document procedures, perform ad-hoc and benchmarking analyses, and communicate results to management and stakeholders to improve accuracy and processes.

Manage assigned customer portfolio to achieve volume and KPI targets: plan and perform sales visits, update CRM and pipelines, evaluate customer potential, negotiate and close contracts, coordinate with stakeholders, resolve escalations, and drive customer satisfaction and business growth.

Support validation and processing of dangerous goods bookings to ensure legal and operational compliance, participate in trainings and team meetings, and assist with tasks assigned by supervisors to maintain safety across the transport chain.

Lead and optimize ship and terminal operations, coordinate berth planning with terminals and regional teams, manage DG and damaged containers, arrange inspections and port formalities, provide analytical support and cost estimates for special cargo, and refine marine processes to improve vessel performance.

Support office coordination and site management: manage supplies and inventory, maintain office space, prepare new-hire welcome packs, assist reception and events, and perform other assigned administrative tasks.

Lead and coach a transshipment team to meet KPIs and work-order targets; monitor and forecast transportation volumes; resolve transshipment and transport execution issues; negotiate vendors and monitor performance; coordinate cross-functional and regional teams; maintain transshipment policies and FIS applications; prepare productivity and monthly T/S statistics.