Senior Content Strategist, Enterprise

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
94K-200K Annually
Senior level
Cloud • Legal Tech • Software
The Role
Senior Content Strategist responsible for end-to-end enterprise content programs: create and edit long- and short-form content, write executive and video scripts, use AI tools to accelerate work, review and elevate team output, partner cross-functionally (PMM, Sales, Demand Gen), support ABM, track content performance, and iterate based on insights. This is a 12-month maternity contract based in Toronto (hybrid).
Summary Generated by Built In

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We're hiring a Senior Content Strategist to join our Enterprise Content Team in Toronto.
 

This is a 12-month contract to cover a maternity leave.
 

Along with your resume, please share a portfolio or examples of content you’ve produced, ideally a mix of formats and something that shows both your writing and your strategic thinking. We’re especially interested in work where you had real ownership and made meaningful editorial or strategic decisions, not just executed a fully-formed brief.
 

Who you are: 

This role is the Senior Manager’s right hand on the enterprise content team. You execute under direction, but you don’t wait to be told what to think. You bring editorial judgment and taste to everything you touch, own content programs end-to-end within your area, and help set the quality bar for the work that goes out.

You will work closely with the Senior Manager, Content Strategy, and alongside the Content Specialist, Enterprise by reviewing their work, collaborating on how to divide programs, and stepping in to elevate a draft or sharpen a brief. Depending on your experience, you may own a specific vertical such as Big Law or Corporate Legal, or take the lead on long-form content while your counterpart handles short-form. The division of work shifts based on what the business needs; what stays constant is the expectation that you bring your best judgment to whatever lands on your plate.

The Enterprise team operates with the speed and resourcefulness of a startup within a scaled organization. Priorities shift, timelines compress, and the best work gets done by people who move quickly without waiting for perfect conditions.

What you’ll work on:

Content execution and editorial ownership

  • Produce polished, publication-ready content across formats including whitepapers, reports, executive briefs, case studies, webinars, and campaign content packages independently and with minimal revision cycles

  • Write video scripts for thought leadership content including keynotes, long-form LinkedIn video, and executive-led formats capturing a named leader’s voice authentically while keeping the content sharp, on-message, and audience-right

  • Bring editorial judgment to every piece, from executing a brief to sharpening the angle, and making calls on what will resonate with enterprise audiences

  • Use AI tools to move faster, while holding a high bar for voice and brand consistency and knowing when a draft needs a light edit versus a full rewrite, and being honest about the difference

  • Own content programs end-to-end within your vertical or content type, from brief through delivery, performance analysis, and iteration

  • Adapt fluidly between long-form and short-form, or between verticals, based on team needs and business priorities

Quality review and elevation of team output

  • Review and provide editorial feedback on first drafts produced by the Content Specialist, raising the quality of the work before it reaches the Senior Manager

  • Help the Specialist sharpen their instincts over time through clear, direct feedback that is grounded in audience insight and content strategy

  • Maintain a high and consistent editorial bar across all Enterprise content, regardless of who produced the first draft

Strategic input and stakeholder partnership

  • Contribute strategic thinking to content planning conversations by offering a point of view on what enterprise buyers need to hear, challenging assumptions, and flagging when an approach is off

  • Partner with Product Marketing, Demand Generation, Sales, Legal Architects, and Customer Success to translate positioning and campaign objectives into effective content

  • Surface insights from stakeholder conversations and cross-functional work that could inform content direction and bring them to the Senior Manager proactively

  • Support ABM programs with targeted, account-specific content for priority enterprise accounts and segments

Performance and iteration

  • Track performance of content within your ownership area and translate data into clear observations and recommendations

  • Identify what is working, what is not, and why and come to the Senior Manager with a point of view, not just a report

  • Contribute to content planning and calendar management in alignment with campaign priorities and market moments

What you may have:
  • 5- 8 years of experience in content marketing or content strategy, ideally in B2B SaaS, legal technology, Big Law or corporate legal departments 

  • Exceptional writing and editing skills: you produce clean, strategic, audience-right content with minimal oversight and can tell immediately when a draft is not there yet

  • Strong editorial judgment and taste: you know what good looks like, can articulate why, and can help others get there

  • Experience working within enterprise-focused content programs, supporting complex buying groups and longer sales cycles

  • Comfortable taking direction and running with it by asking smart questions upfront, filling in the gaps, and delivering work that is on-brief without needing to check in constantly

  • Experience reviewing or editing the work of others, formally or informally

  • Comfortable owning a vertical or content type end-to-end, with the ability to shift focus as priorities change

  • Strong cross-functional collaboration skills; able to build relationships with Sales, PMM, and Demand Generation and get useful things out of those conversations

  • A genuine curiosity about the product: you will be expected to get hands-on with Clio’s products to understand what it does and how enterprise customers use it. You don’t need to arrive with that knowledge, but you need to be the kind of person who goes and gets it.

  • Strong brand instincts and a sharp ear for when AI-generated copy sounds like AI. You know how to use these tools to move faster without letting them flatten the voice

  • Proficiency with AI writing and research tools is required, including Claude, Gemini, and ChatGPT. Candidates must be able to speak to live, practical examples of how they incorporate these tools into their content workflows

Serious bonus points if you have:
  • Experience with Asana and Sprout Social is a strong asset

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $93,900 to $110,500 to $127,100 CAD. There are a separate set of salary bands for other regions based on local currency.


*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Skills Required

  • 5-8 years experience in content marketing or content strategy, ideally in B2B SaaS, legal technology, Big Law or corporate legal departments
  • Portfolio or examples of produced content showing writing and strategic thinking
  • Exceptional writing and editing skills (produce clean, strategic, audience-right content with minimal oversight)
  • Strong editorial judgment and taste; ability to set and maintain an editorial bar
  • Experience working within enterprise-focused content programs supporting complex buying groups and longer sales cycles
  • Experience reviewing or editing the work of others, formally or informally
  • Ability to own a vertical or content type end-to-end and shift focus as priorities change
  • Strong cross-functional collaboration skills with Sales, Product Marketing, Demand Generation, and Customer Success
  • Genuine curiosity about product and willingness to get hands-on with Clio's products
  • Proficiency with AI writing and research tools (required, including Claude, Gemini, ChatGPT) and practical examples of usage
  • Ability to track content performance, analyze data, and make actionable recommendations
  • Experience producing polished publication-ready content across formats (whitepapers, reports, case studies, webinars, executive briefs, video scripts)
  • Experience using AI tools while maintaining brand voice and judging when to rewrite vs edit
  • Experience with Asana and Sprout Social

Clio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.

  • Fair & Transparent Compensation Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
  • Healthcare Strength Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
  • Leave & Time Off Breadth Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.

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The Company
HQ: Burnaby, BC
889 Employees
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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