Jobs at Clio

Lead strategic partnerships with Big Tech, legal tech, ISVs and integrations. Build pipeline, negotiate complex deals, coordinate with Product, Engineering, GTM, Legal, and mentor BD team. Execute monetization strategies, drive revenue and cross-functional alignment, and manage partner relationships to deliver measurable growth.

Lead a systems engineering team to design, deploy, and operate scalable AWS infrastructure. Author infrastructure-as-code, improve observability and automation, mentor engineers, partner with product teams on security, reliability, and performance, and hire top talent to support global SaaS capabilities.

Manage an accounting team, prepare financial statements, ensure compliance with regulations, implement process improvements, and conduct financial analysis.

The Staff Product Designer will partner with cross-functional teams to define experience strategy, lead design initiatives, and create scalable AI-powered experiences for legal professionals.

The Senior MLOps Engineer will build and operate scalable infrastructure for AI solutions, collaborating on ML-driven features, troubleshooting production issues, and mentoring team members.

Seeking a Senior Brand Designer to lead visual brand direction, mentor other designers, and manage complex projects that evolve Clio's brand identity. Requires deep design experience and collaboration with marketing leadership.

The Senior Technical Consultant at Clio will develop tailored legal tech solutions, collaborating with law firms to enhance their operations using various technologies.

Build and maintain real-time and batch data pipelines, consolidate data into data lakes/warehouses, implement ETL/ELT and data modeling best practices, develop transformations and notebooks, create interactive reports, and collaborate with engineers on data quality, testing, validation, and documentation.

Serve as a consultative advisor to elite law firms and corporate legal teams, driving AI adoption in legal research, drafting, and workflows. Lead tailored demos, design and run pilots, influence buying decisions with Account Executives, and guide cultural and process change to achieve measurable outcomes. Capture customer insights to inform product and go-to-market strategy and collaborate on marketing and enablement to showcase AI success stories.

Lead a product portfolio for Clio's core case management experience, utilizing legal expertise to drive innovation and user adoption while simplifying attorney workflows with AI tools.

The Senior IT Knowledge Specialist will develop Knowledge Management strategies, manage Confluence, enhance AI tools, and mentor teams in documentation best practices.

The Sales Operations Specialist will drive operational excellence, enhance sales efficiencies, perform data analysis, and support forecast meetings while collaborating cross-functionally to optimize revenue operations.

The Financial Analyst will consolidate financial results, build financial models, support G&A functions, and ensure the accuracy of financial information, working collaboratively with cross-functional teams.

The Account Manager will manage customer relationships post-sale, focusing on maximizing value and preventing churn while identifying growth opportunities.

Lead and scale Clio's international Customer Success organization across EMEA and beyond. Own CS strategy, team structure, and KPIs (NRR, GRR, expansion, CSAT), build AI-first success motions (high-touch, scaled, digital), drive Clio Work adoption, partner cross-functionally on GTM and product feedback, manage forecasting/budgeting, and serve as escalation executive for critical customer incidents.

Outbound-focused Business Development Representative who makes 65–100 cold calls daily to qualify leads, create demos, document activity in Salesforce, collaborate with Account Executives, and meet daily KPIs to generate qualified sales opportunities for Clio.

Senior Software Engineer on the Invoicing team building and owning client-facing invoicing features in Clio Manage. Collaborate across payments, accounting, and reporting teams; design, implement, monitor, iterate, and support large-scale Rails web applications; participate in code reviews, mentor teammates, and work in an agile, hybrid environment (minimum twice-weekly in-office Anchor Days).

Lead and grow the CS Platforms team operating the post-sale technology stack (Salesforce Service Cloud, CS and Professional Services tooling). Build and ship CS-domain AI agents and automations using Claude and GitHub workflows, manage build-vs-buy vendor decisions, partner with Data Engineering, and set the roadmap with Customer Success, Support, and Revenue Operations stakeholders.

The Manager of Account Management is responsible for leading a team to enhance customer success, drive retention, and foster relationships while optimizing processes and workflows for a SaaS environment.

The Senior Analyst of CS Strategy and Analytics role involves analyzing revenue performance and supporting strategic initiatives, focusing on analytics within Customer Success and operational strategy.