Senior Consultant, Workforce AI

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Information Technology
The Role
Leads organizational change management for large-scale technology implementations and migrations. Develops change strategies, readiness and impact assessments, stakeholder engagement, communication and training plans, adoption programs, and risk mitigation initiatives. Facilitates cross-functional collaboration, monitors adoption metrics, supports change champions and senior sponsors, and provides guidance on digital productivity technologies, automation, collaboration platforms, and enterprise AI solutions.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio Networked Solutions is looking for a results-driven Senior OCM Consultant for its growing National Total Experience Practice.

Duties and responsibilities include:

  • Develop and Execute Change Management Strategies:

Create and implement comprehensive change management plans that address the needs of Client leadership and stakeholders to support the implementation of technological changes. 

  • Provide Thought Leadership and Guidance:

Promote thought leadership by sharing best practices, innovative approaches and industry insights. Assist stalled customers in overcoming issues and blockers, ensuring they can progress smoothly through the migration process.

  • Assess Change Readiness:

Conduct impact assessments, stakeholder analyses, inventory and catalogue existing information and readiness assessments to identify potential risks and resistance to change.

  • Develop Communication and Training Plans:

Design and deliver effective multi-channel communication materials and training programs to keep stakeholders informed and engaged throughout the change process, ensuring employees have the necessary skills and knowledge to adapt to the new technology. 

  • Facilitate Stakeholder Engagement:

Support project teams in developing multi-channel stakeholder engagement efforts to obtain awareness, understanding, buy-in, and support for the technology changes. 

  • Monitor and Measure Change Progress:

Track the progress of change initiatives, gather and monitor performance metrics, identify areas for improvement, and implement corrective actions as needed. 

  • Collaborate with Cross-Functional Teams:

Work closely with various teams, including IT, IT support services, OCM and marketing teams, project management, and HR, to ensure alignment and coordination of change activities. 

  • Identify and Mitigate Risks:

Anticipate people-related risks and develop plans and actions to mitigate risks and address concerns related to technology implementation. 

  • Ensure successful adoption of new technologies:

Mobilize and drive the adoption of new technologies by establishing change networks, engaging senior sponsors, and managing stakeholder resistance. 

  • User Adoption and Training:
    • Design and deliver training programs and workshops to ensure users are proficient in using new technologies. 
    • Develop user adoption plans and strategies to drive adoption and maximize the value of technical solutions. 
    • Identify and prepare change champions who can help drive adoption within the organization. 
  • Technology Focus:
    • Possess in-depth knowledge of Digital and Productivity technical solutions such as Collaboration (Cisco, Teams, Zoom, etc.), Robotic Process Automation (Microsoft Power and UI Path), Agentic AI, Microsoft CoPilot, and others. Stay up to date with the latest Digital and Productivity technologies and industry trends. 
    • Familiarity with concepts of large-scale Enterprise Architecture as it relates to OCM of new solutions in an Enterprise environment.

 

Required Skills:

The candidate must have skills in one or more of the following areas:

  • 5+ years of experience and a bachelor's degree or equivalent. Strong project management skills.
  • Experience with Microsoft technologies and solutions.
  • Excellent communication, interpersonal, and facilitation skills.
  • Ability to work independently and as part of a team.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in change management methodologies and tools.
  • Analytical and problem-solving abilities

Required Qualifications

  • Experience with ADKAR methodologies and other OCM Frameworks
  • Experience with large-scale technology migration projects.
  • Familiarity with Agile, KANBAN and SCRUM project management methodologies.
  • Familiarity with Jira and Miro collaboration tools.
  • Prosci certification or similar change management certification is a plus, such as ACMP.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

 Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

 Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

#LI-JH1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 5+ years of professional experience
  • Bachelor's degree or equivalent
  • Strong project management skills
  • Experience with Microsoft technologies and solutions
  • Excellent communication, interpersonal, and facilitation skills
  • Ability to work independently and collaboratively with cross-functional teams
  • Proficiency with change management methodologies and tools
  • Analytical and problem-solving abilities
  • Experience with ADKAR and other organizational change management frameworks
  • Experience with large-scale technology migration projects
  • Familiarity with Agile, Kanban, and Scrum methodologies
  • Familiarity with Jira and Miro
  • Prosci or similar change management certification, such as ACMP

Presidio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Presidio and has not been reviewed or approved by Presidio.

  • Strong & Reliable Incentives — Variable compensation in sales and adjacent roles can materially lift total earnings when targets are met. On‑target earnings are portrayed as attractive for roles like account executives and sales engineers, with notable upside for top performers.
  • Leave & Time Off Breadth — Flexible or "unlimited" PTO is available in many groups. Remote and hybrid flexibility further broaden schedule control.
  • Inclusive Benefits Coverage — The package includes adoption assistance, parental leave, fertility benefits, ERGs, commuter benefits, tuition assistance, and paid training. These offerings complement core medical, dental, vision, life/disability, and 401(k) coverage.

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The Company
HQ: New York, NY
3,150 Employees

What We Do

Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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