Senior Consultant - Operations Generalist

Roland Berger is a global management consultancy for transformation, innovation across all industries, and performance improvement. Founded in 1967 in our home city of Munich, we are one of the leading representatives of our industry, with more than 50 offices and 3,500 dedicated colleagues around the world. What unites us all is the goal of making a positive contribution for our clients and their entire value chain, and harmonizing business and society with a sustainable outlook. 

The success of Roland Berger is rooted firmly in our values: entrepreneurship, empathy, and excellence. We have built our reputation on the development of "creative strategies that work." Our consulting approach is based on our global network of industry, functional experts who provide our clients with creative and unique solutions, combined with a strong regional presence in the Americas. 

Roland Berger is looking for Senior Consultants specializing in Operations to join our Mexico City office. You will work on high-impact Operations consulting engagements for various clients in different industries. The Operations team at Roland Berger is dedicated to enhancing operational excellence and driving growth through innovative solutions. We specialize in various areas, including engineering, procurement, production, supply chain, service, operations efficiency, and quality. Our expertise is rooted in understanding industry challenges and delivering creative ideas to optimize business performance.

As a Senior Consultant you will directly interact with clients at leadership level and guide module teams. From the start, you are considered an entrepreneur in our company. We encourage you to show initiative, think creatively and take responsibility. This role offers the opportunity to work in a dynamic and global environment, contributing to the growth and success of both our clients and our consulting practice.

Key Responsibilities

• Manages client projects with primary responsibility for client satisfaction, team excellence, and delivery on time and to budget
• Manages day to day client relations and builds long-term relationships with client
• Supports Management Team members with Operations project acquisitions and delivery
• Conducts the collection, analysis and interpretation of client and industry information
• Analyzes initial situation of client and helps to develop tailored operations strategies and concepts to enhance performance
• Structures the problem-solving process and develops project schedules, assigns work to team members
• Leads specific problem solving, change management, and transformation work streams during client engagements
• Develops action plans to improve products & processes, increase efficiency, and ensure scalability
• Interfaces with client employees and project team members on all levels, e.g. from operators on the shopfloor to leadership
• Helps to build project delivery documents and capability building materials
• Guides junior team members and provides on the job training and coaching
• Develops intellectual capital in targeted areas as part of our thought leadership initiatives
• Travels to client locations

Keys To Success:

• Ability to manage complex projects
• Experience interacting with senior management (written and oral)
• Refined presentation skills (written and oral)
• Superior analytical and problem-solving skills
• Ability to see the big picture and combine it with attention to detail
• Ambition and drive
• Team player with excellent communication and interpersonal skills
• Knowledge of supply chain management approaches e.g., SCOR model, other industry frameworks and leading practices
• Understands S&OP and related planning processes e.g., Demand planning, Supply Planning, Inventory Management, Production Scheduling

• Bachelor's degree required
• MBA or Masters degree in Supply Chain required
• Minimum of 5 years of progressively more responsible experience in the following areas in the management consulting field:
  • Excellent analytical skills (quantitative and qualitative); critical thinking and problem structuring and solving skills
  • Experience with PowerBI, Python and other analytical tools preferred
  • A high level of business acumen
  • Strong PowerPoint development and presentation skills
  • Understanding of operations processes and concepts e.g., procurement, supply chain planning and logistics, manufacturing
  • Pragmatism and pronounced implementation orientation
  • Excellent listening as well as verbal and written communication skills
  • Flexibility to work effectively under pressure and adapt to changing requirements while workking in teams

Roland Berger provides equal employment opportunity (EEO) to all persons without regard to race, color, religion, ancestry or national origin, pregnancy (including childbirth, or related medical conditions), marital status, sexual orientation, gender, gender identity, gender expression, transgender status, age, military and veteran status, physical or mental disability, or any other applicable legally protected characteristics. 

Roland Berger is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact your recruiter.