Senior Manager – Business Banking Compliance (Scams Prevention Framework)
See yourself in our team:
Business Banking (BB) Compliance sits within the Group Compliance Line 2 function at CommBank. The team partners with BB Line 1, support and central compliance teams to manage regulatory change and compliance risk and provide practical advice and independent oversight.
Your business partners:
BB provides a broad range of banking, payments, lending and specialist solutions to business customers ranging from small businesses to large corporates.
Do work that matters:
BB Compliance provides expert advice and oversight across regulatory and compliance risk, regulatory change, issues and incidents, and governance reporting.
The Senior Manager – BB Compliance is the BB Compliance Subject Matter Expert (SME) for the Scams Prevention Framework (SPF) and related scams regulatory requirements. The role provides specialist expertise, interpretation and coordination, while building the SPF knowledge and capability across BB Compliance.
The role supports BB Compliance Advisors with specialist guidance. Compliance Advisors remain accountable for regulatory advice to their aligned businesses andin applying SPF obligations within their specific business, product and customer context.
Key responsibilities for this role includes:
Providing specialist compliance expertise and interpretation on the SPF, scams legislation, regulatory expectations and Group requirements.
Supporting BB Compliance Advisors to promote consistent interpretation and application of SPF across BB.
Providing regular updates on SPF regulatory developments, emerging issues and guidance through BB Compliance team meetings and other relevant forums.
Developing and delivering SPF training and capability uplift to embed knowledge and expertise across BB Compliance.
Acting as the primary BB Compliance liaison with the Group Regulatory Change and Framework team and Line 1 Regulatory Change team regarding the SPF.
Representing BB Compliance in SPF consultations, advocacy and relevant enterprise working groups.
Coordinating SPF governance, planning, prioritisation and management reporting.
Identifying and escalating emerging SPF risks, issues and themes across BB.
Providing specialist input on SPF regulatory change, implementation, incidents, issues and compliance assessments.
Sharing insights and lessons learned to promote consistency and build capability across BB Compliance.
We’re interested in hearing from people who have:
Demonstrated practical experience in Compliance Advisory and/or Regulatory Change within the banking and financial services industry.
Strong regulatory interpretation skills, with the ability to translate complex requirements into clear, practical guidance.
Strong stakeholder management, negotiation and influencing skills, with the ability to align diverse stakeholders to business, customer and risk objectives.
Excellent written and verbal communication skills, with the ability to produce clear, concise and high-quality materials for senior stakeholders.
Strong project management and organisational skills, with the ability to coordinate complex regulatory activities, manage competing priorities and deliver to tight deadlines.
Ability to provide constructive challenge and exercise sound judgement to support good customer and compliance outcomes.
Experience developing and delivering training and building capability across diverse stakeholder groups.
Strong working knowledge and practical understanding of the SPF, including applicable legislation, rules, codes and regulatory requirements, and their application within banking, or the ability to quickly develop deep subject matter expertise.
A commitment to CBA’s values of Care, Courage and Commitment.
A relevant tertiary qualification, particularly in law, and/or strong knowledge and practical understanding of payment products and payment systems is highly desirable.
If this sounds like the role for you then we would love to hear from you. Apply today!
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Skills Required
- Demonstrated practical experience in compliance advisory and/or regulatory change within banking or financial services
- Strong regulatory interpretation skills and ability to translate complex requirements into practical guidance
- Strong stakeholder management, negotiation, and influencing skills
- Excellent written and verbal communication skills
- Strong project management and organizational skills
- Ability to provide constructive challenge and exercise sound judgment
- Experience developing and delivering training and building capability across diverse stakeholder groups
- Strong working knowledge and practical understanding of the Scams Prevention Framework, related legislation, rules, codes, and regulatory requirements, or ability to quickly develop subject matter expertise
- Commitment to CommBank values of Care, Courage, and Commitment
- Relevant tertiary qualification, particularly in law, and/or strong knowledge of payment products and payment systems
Commonwealth Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.
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Leave & Time Off Breadth — The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
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Parental & Family Support — Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
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Wellbeing & Lifestyle Benefits — Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.
Commonwealth Bank Insights
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
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