Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Position Summary - The Licensing & Surplus Lines Compliance Analyst is responsible for executing and maintaining regulatory licensing and surplus lines compliance requirements across a portfolio of MGAs/MGUs and programs. This role manages producer/MGA/company licensing, surplus lines tax and stamping office filings, carrier/wholesaler documentation requirements, and related regulatory reporting obligations.
In addition, the role performs data analyst duties to improve visibility and accuracy of licensing/filings activities, building reporting dashboards, automating reconciliations, identifying compliance trends, and supporting audit-ready documentation.
The role would also support audits internal and external, policy and procedure development and cross functional support including drafting and updating, SOPs, checklists, process maps, and control narratives to support audit readiness and regulatory consistency.
Support M&A, licensing consolidation, operations and program onboarding efforts by preparing regulatory inventories, compliance gap assessments, and audit‑ready documentation sets.
Key Responsibilities - Licensing Administration (Multi‑MGA / Multi‑State)
- Manage and maintain licensing for the organization and affiliated entities as applicable: agency/MGA licenses, producer licenses, appointments/terminations, renewals, CE tracking support, and related regulatory updates.
- Coordinate licensing needs for new states, new products/program launches, new legal entities, and operational expansions (including lead-time planning and dependency tracking).
- Prepare and submit licensing applications (Typically handled at NFP level with RegEd but support should it be needed), renewals, amendments, and supporting documentation via NIPR/Sircon and/or state-specific portals.
- Proactively track and coordinate with appropriate internal and external stakeholders to resolve licensing deficiencies, regulatory notices, discrepancies, or license status issues through timely remediation.
- Maintain licensing records, attestations, and supporting documents in an audit-ready format
Surplus Lines Filings, Stamping and Tax Compliance
- Coordinate and/or execute surplus lines filings and compliance tasks across multiple states, including:
- Policy transaction reporting (new, renewal, endorsement, cancellation) to stamping offices/clearinghouses where applicable.
- Surplus lines tax calculations, allocations, remittances support, and reconciliation of filings vs. premium/transaction data.
- Management of required documentation (e.g., broker affidavits, diligent search documentation where required, disclosure/notice forms, export lists).
- Serve as a liaison with surplus lines brokers, stamping offices, TPAs, and internal underwriting/operations teams to ensure correct and timely submissions.
- Support operational controls to ensure adherence to jurisdiction-specific rules and service-level timeframes.
- Monitor regulatory changes impacting surplus lines filings/taxes and escalate impacts to leadership.
Data Analyst Duties (Reporting, Controls, and Automation)
- Build and maintain metrics and dashboards for licensing and surplus lines operations (e.g., renewal calendars, filing timeliness, exceptions, tax variance, backlog, error rates).
- Develop standardized monthly/quarterly reporting for leadership, including multi-MGA rollups and program-level drill-downs.
- Perform reconciliations among policy admin systems, accounting systems, broker bordereaux, stamping office confirmations, and tax remittance records; investigate and resolve variances.
- Analyze error trends and propose process improvements to reduce rework (e.g., missing data fields, late endorsements, incorrect state coding).
- Automate repeatable workflows using Excel, Power BI, SQL (if applicable), or low-code tooling, including data cleansing and validation checks.
- Define and maintain data dictionaries, field definitions, and business rules for consistent reporting across MGAs.
Audit, Documentation, and Cross-Functional Support
- Act as a primary contributor for internal audits, external audits, carrier audits, regulatory exams, and due‑diligence reviews, producing complete and timely evidence packages.
- Compile and maintain audit artifacts, including licensing proofs, filing confirmations, surplus lines tax records, reconciliation logs, transaction samples, control evidence, and remediation documentation.
- Respond to auditor, regulator, and carrier requests by coordinating across underwriting, accounting, operations, and IT to ensure accurate and consistent responses.
- Track audit findings, management responses, and remediation commitments; support follow‑up testing and closure validation.
- Partner with compliance and operations leadership to design, document, and enhance controls related to:
- licensing and renewal tracking
- surplus lines filing timeliness and accuracy
- tax calculation and remittance processes
- data accuracy and reconciliation controls
- Draft, update, and maintain SOPs, checklists, process maps, and control narratives to support audit readiness and regulatory consistency.
- Support M&A, licensing consolidation, and program onboarding efforts by preparing regulatory inventories, compliance gap assessments, and audit‑ready documentation sets.
- Support internal and external audits by producing evidence packages, transaction logs, licensing proofs, and filing confirmations.
- Partner with compliance, underwriting, operations, accounting/finance, and IT to create consistent processes for:
- new program onboarding
- jurisdictional expansions
- carrier/wholesale broker documentation requirements
- exception handling and escalation
- Draft and maintain SOPs, checklists, and process maps related to licensing and surplus lines filings.
KNOWLEDGE, SKILLS, AND/OR ABILITIES:
- Strong understanding of surplus lines regulations, including:
- State‑specific stamping office / clearinghouse requirements
- SL tax rules, allocation methodologies, and filing deadlines
- Diligent search, affidavits, disclosures, export lists, and policy documentation requirements
- Familiarity with regulatory frameworks impacting MGAs/MGUs, including carrier authority agreements, wholesaler requirements, and delegated underwriting governance.
- Ability to interpret regulatory bulletins, statutes, and guidance and translate them into operational requirements and controls.
- Strong understanding of MGA operational models, including multi‑MGA and multi‑program environments.
- Experience supporting – new program onboarding, state and jurisdictional expansion,
- Advanced ability to analyze and reconcile data
- Experience designing and maintaining compliance dashboards
- Ability to identify data quality issues, root causes, and systemic process gaps.
- Strong skills in Excel (advanced formulas, pivot tables, Power Query) and familiarity with Power BI, reporting tools, or similar analytics platforms.
- Ability to define data standards, business rules, and field definitions across multiple MGAs to support consistent reporting.
- Skilled in tracking audit findings, management responses, remediation plans, and closure validation.
- Experience designing and documenting process‑level controls related to licensing, filings, tax, and data accuracy.
- Ability to partner effectively with:
- Underwriting
- Operations
- Accounting / Finance
- IT / Data teams
- External vendors (RegEd, stamping offices, brokers, TPAs)
- Strong written and verbal communication skills, particularly when explaining regulatory issues to non‑compliance audiences.
- Regulatory rigor with operational practicality
- Attention to detail with big‑picture awareness
- Strong ownership and follow‑through
- Manage competing priorities across multiple MGAs and jurisdictions with minimal supervision.
SUPERVISORY RESPONSIBLITIES: N/A
EDUCATION AND/OR EXPERIENCE:
- Bachelor’s Degree
- 10 years MGA experience
- 5-10 years regulatory experience
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $110,000 to $130,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management
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