Overview:
This ever-evolving internal role will support the on-going operation and improvement of our critical departmental and enterprise systems. Reporting to the Manager of Cloud Operations, this position requires a highly motivated and engaged engineer who can bring a solid foundation to the role, while quickly acquiring and applying new technologies. This position is best suited to a hands-on contributor who thrives in a fast-paced environment and is energized by new technical challenges.
Responsibilities:
- Ensure the timely and accurate response to user requests
- Deploy and maintain systems from the hardware to operating system level for both Linux and other Unix variants
- Ability to complete traditional Unix Administration tasks quickly and competently
- Support of the Development and Release Engineering environments
- Support of the enterprise SAN and VMware environments
- Maintain scripts/utilities for process automation
- Serve as an escalation point to other Systems Engineers
- Assist in task management / ticket management for the Infrastructure team
- Deploy, maintain, and support our infrastructure hosting Healthshare, IRIS, and IRIS for Health in Cloud Environments
- Working closely with Infrastructure Team Lead and Cloud Operations Manager in maintaining service excellence for our public and private cloud customers
Qualifications:
Essential
- Minimum of 5-6 Years experience administering UNIX systems which includes installations and upgrades
- Experience installing hardware on UNIX systems
- Shell scripting and/or Perl experience
- Strong knowledge of standard UNIX subsystems such as printing, Sendmail, DNS, and NFS. Installation experience and Sendmail and/or DNS strongly desired. Hands-on experience with enterprise backup solution configuration preferred
- Hands-on experience with multiple Unix/Linux variants preferred
- Experience working in a software development environment with many Unix/Linux variants
- Experience with Perforce or other source code system
- Experience installing and configuring development environments (compilers/debuggers/tools)
- Broad OS installation and troubleshooting experience
- Enterprise backup technology (Veeam/Commvault)
- Apache web server build and deployment
- Proven problem-solving and technical support skills
- Extremely high accuracy and attention to detail
- Occasional weekend and/or evening work when dealing with critical system upgrades or problem resolution. Ability to carry pager on a rotating basis required (compensation provided).
- Experience deploying SaaS and PaaS in public and private cloud environments (AWS and Azure)
Desirable
- Hands-on experience with SAN storage - setup and troubleshooting exposure (Netapp/HP/EMC)
- VMware experience/exposure (Lab Manager/vCloud Director)
Education & Training:
Essential
- University degree or equivalent work experience
Desirable
- Professional certifications
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business.
Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries.
What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running.
If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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OnSite Workspace
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
