Senior Cloud Infrastructure Engineer

The Senior Cloud Infrastructure Engineer is responsible for designing, operating, and continuously
improving IGI’s cloud, hybrid, and on-premises infrastructure. This role provides senior-level technical
ownership across Azure, virtualization, networking, backup, identity integration, and security tooling,
ensuring high availability, resilience, and compliance.
The role works closely with Security, Governance, DBA, and Application teams to deliver stable
operations, automate infrastructure processes, support audits and DR testing, and modernize legacy
platforms.Job Description

Company Description

IGI - International General Insurance Co. Ltd. is a leading international specialist commercial insurer and reinsurer with a global portfolio of Energy, Property, Construction & Engineering, Ports & Terminals, Marine, Financial Institutions, General Aviation, Professional Indemnity, Casualty, Directors’ and Officers’, Legal Expenses, Political Violence, Contingency and Treaty Reinsurance. Registered in Bermuda as a limited liability company, with operational headquarters in Amman, Jordan and offices in London, Malta, Bermuda, Norway, Dubai, Kuala Lumpur and Casablanca, we aim to deliver outstanding levels of service to our clients and brokers. Our ratings reflect the financial strength of our business: “A” (Stable) from AM Best; “A-” (Stable) from S&P. In 2024, we had net earnings of $135.2 million. Our holding company has assets in excess of $2,037.6 million, as at 31 December 2024.

Duties & Responsibilities

1. Hybrid Cloud & Infrastructure Ownership

• Design, implement, and maintain hybrid infrastructure across Microsoft Azure and onpremises environments.

• Lead infrastructure modernization initiatives, including system migrations, upgrades, and decommissioning of legacy platforms.

• Act as a senior technical escalation point for complex infrastructure and cloud issues.

2. Virtualization & Data Center Operations

• Administer and optimize VMware environments, ensuring performance, capacity planning, and high availability.

• Manage on-premises data centre infrastructure, monitoring system health and resource utilization.

• Support infrastructure stability through proactive maintenance and lifecycle management.

3. Backup, Recovery & Disaster Recovery

• Design, manage, and optimize backup and recovery solutions using Veeam.

• Implement automation and alerting for backup failures and recovery operations.

• Plan, execute, and validate Disaster Recovery (DR) testing across cloud and on-prem systems, ensuring business continuity and audit readiness.

4. Network & Security Infrastructure

• Administer and manage network and security platforms including:

- FortiGate, FortiSwitch, FortiAccessPoint, FortiManager

- Cisco switches

• Manage firewall policies, VPNs, network segmentation, and internet connectivity.

• Ensure secure and stable connectivity across offices and cloud environments.

5. Identity, Access & Security Integration

• Support integration and operational alignment with:

- CyberArk (PAM)

- SailPoint (Identity Governance)

• Collaborate with the Security team to support least-privilege access, secure authentication, and compliance controls.

• Assist in vulnerability remediation and infrastructure hardening based on Qualys findings.

6. Monitoring, Compliance & Audit Support

• Implement monitoring and alerting to proactively detect infrastructure issues.

• Support audit activities by providing accurate evidence, screenshots, and documentation.

• Maintain clear and structured documentation in Confluence for infrastructure, DR, and compliance purposes.

7- Automation & Continuous Improvement

• Drive automation using PowerShell, ARM/Bicep, and scripting to reduce manual effort and improve consistency.

• Identify opportunities to improve BAU operations, reliability, and response times.

• Optimize Azure consumption and infrastructure performance.

8. Collaboration & Mentorship

• Work closely with Cloud, Security, Governance, DBA, and Support teams to deliver integrated solutions.

• Provide technical guidance and knowledge sharing to junior engineers.

• Contribute to standards, runbooks, and operational best practices.

Job Specifications

1. Experience & Skills

• Bachelor’s degree in computer science, IT, or related field.

• 6+ years of experience in cloud and infrastructure engineering.

• Strong hands-on experience with:

- Azure (VMs, networking, storage, identity integration)

- VMware - Veeam Backup & Recovery

- Fortinet ecosystem (FortiGate, FortiSwitch, FortiAP, FortiManager)

- Cisco switching

• Working knowledge of:

- CyberArk, SailPoint

- Qualys vulnerability management

• Strong troubleshooting, automation, and problem-solving skills.

• Excellent communication and cross-team collaboration abilities

2. Certifications (Preferred)

• Microsoft Certified: Azure Administrator Associate

• Microsoft Certified: Azure Solutions Architect Expert

• Microsoft Certified: Azure Security Engineer Associate

• Fortinet NSE certifications

• VMware certifications

3. Key Competencies

• Strong ownership and accountability

• Proactive, automation-driven mindset

• Focus on resilience, availability, and security

• Ability to operate independently and at senior level

• Continuous improvement and operational excellence