Senior Cloud Automation Engineer, Operations

Say hello to opportunities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Here's where you and your skills come in. Here's what we're looking for:

Responsibilities:

● Design, deploy, maintain, automate & troubleshoot virtual/physical servers and storage systems

● Develop and execute project plans for virtualization-related initiatives

● Automate regular infrastructure operations in private cloud environment (VMware)

● Create and manage tools for automation; including REST API integration script development

● Strictly adhere to RingCentral change management policies and procedures

● Provide on-call support for server, storage and virtual infrastructure

Required Qualifications:

● Advanced level of proficiency with VMware (6.X-7) and vSphere in a large environment

● Intermediate to expert level knowledge for maintaining Linux (RHEL, CentOS)

● Configuration management experience (Ansible, Puppet & Foreman)

● Solid understanding of data center networking and data center storage technologies

● Competent in scripting (Bash, Python)

● Experience with Git and other system software

● 10+ years in IT, 4+ specifically related to x86 virtualization

● Results oriented and excellent debugging skills

Desired Qualifications:

● Familiarity with vRealize Suite (Orchestrator, Operations Manager, Automation)

● Experience with Netapp and EMC storage systems

● Experience integrating with public cloud providers (AWS, Google, Azure)

● Experience in implementing and managing bare metal lifecycle management systems (Ironic,

MAAS)

What we offer: 

• Comprehensive medical, life insurance, pension schemes

• MBO bonus

• Paid holidays

• Privilege leave

• Bereavement leave

• Maternity & Paternity leave

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace 

• Employee referral bonus

• Professional development allowances

• Night shift allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is  your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

About RingCentral:

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.