Jobs at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

Design, prototype, and deliver enterprise AI solutions (RAG, LLMs, agents). Architect data flows and integrations, evaluate third-party models, build production features, establish telemetry and evaluation, partner with stakeholders, maintain AI roadmap, and evangelize AI adoption across business units.

Review and translate legal documents between English and French, prepare and revise commercial agreements, assist with contract negotiation, corporate and compliance tasks, and collaborate with global stakeholders across teams to ensure proper contractual terms and execution.

Lead the global internal audit and SOX 404 program, drive AI and analytics-enabled continuous monitoring, perform operational and product security audits and investigations, advise senior leadership and external auditors, prepare Audit Committee reporting, and manage and develop a high-performing global audit team.

Lead requirements, design, implementation, and support of finance enterprise applications (NetSuite, Concur, BlackLine). Partner with business and IT to deliver integrations, configure systems, manage upgrades, oversee data migrations, front-line finance support, reporting, and SOX-related activities while optimizing finance processes and leveraging automation/AI.

Lead and deliver enterprise finance application projects (NetSuite/ERP) by gathering requirements, designing solutions, managing implementations, integrations, data migrations, testing, and production support. Act as techno-functional liaison across business, vendors, architects, and developers to optimize finance processes, reporting, and automation; support SOX compliance and month-end close while driving system scalability and user adoption.

Lead Canada enterprise sales strategy and execution, build and coach high-performing sales teams, drive new business and large strategic deals, manage forecasting and executive reporting, and cultivate C-level relationships to achieve quarterly and annual revenue targets.

Provide data-driven insights and reporting for Sales Operations: partner with stakeholders, perform root-cause analysis, design dashboards, manage data pipelines, audit commission data, and apply AI/ML tools to improve processes and forecast performance.

Manage a portfolio of B2B customers to drive product adoption, secure renewals, and identify expansion opportunities. Proactively engage customers, conduct health checks and business reviews, resolve churn risks, de-escalate issues, and collaborate with internal teams to ensure customer satisfaction and retention. Maintain accurate CRM records and meet retention, NPS, and revenue KPIs.

The Director of Hyperscalers will manage strategic partner relationships, lead business development initiatives, drive AI co-innovation, and ensure customer success with top-tier hyperscalers.

The Business Analyst will act as a liaison between stakeholders and development teams, focusing on Salesforce enhancements, documentation, and process improvement while managing requirements and supporting operations.

The Senior Business Analyst transforms complex facilities data into actionable insights, conducts advanced statistical analysis, builds predictive models, and designs reports to support decision-making regarding physical workplace resources.

The Project Manager will lead strategic initiatives for customer support processes and technology enhancements, managing projects from inception to completion, facilitating collaboration among cross-functional stakeholders, and driving system integration and process improvements to optimize customer experience.

Lead end-to-end transformation of sell-side and buy-side contracting by deploying AI-assisted drafting, review, negotiation, and integrations with CRM/CPQ/ERP. Own strategy, vendor evaluations, pilots, custom agent builds, change management, and analytics to improve cycle time, compliance, and ROI across Legal, Sales, Finance, and Engineering.

Lead and scale RingCentral's full-funnel paid performance engine across SEM, paid social, programmatic, display, CTV/OLV, and affiliate. Manage an in-house team and agencies, own eight-figure media budgets, build measurement and attribution, run test-and-learn programs, and apply AI and automation to drive pipeline and revenue for B2B SaaS.

Lead corporate strategic planning and finance transformation initiatives, modernizing ERP and automation. Build financial models and business cases for M&A, market entry, and product investments. Drive cross-functional projects with Finance, Product, and Sales, implement advanced analytics and reporting, and communicate strategic and financial performance to executive stakeholders.

Lead portfolio strategy and enterprise transformation for an AI-native SaaS platform. Partner with executive leadership to prioritize investments, build financial models and business cases, design monetization/pricing and bundling, run cross-functional tiger teams, and establish portfolio KPIs to drive measurable P&L impact and multi-product scale.

Lead and optimize end-to-end creative operations for a global in-house creative organization. Manage Monday.com systems, resource planning, vendor coordination, AI and automation enablement, and cross-functional program delivery to increase efficiency, visibility, and scalable workflows across Brand, Web, Video, Events, Social, and Product Marketing.

Lead end-to-end channel marketing for Canadian service providers: develop localized demand generation, ABM, events, GTM and product launches in English and Canadian French; create sales enablement, partner co-marketing, customer advocacy, and KPIs; travel across Canada (up to 40%). Build partner relationships and optimize marketing ROI.

Lead the architecture and modernization of the enterprise data platform, ensuring scalability, security, and performance while supporting analytics, AI, and machine learning workloads.