Jobs at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

The Business Analyst will act as a liaison between stakeholders and development teams, focusing on Salesforce enhancements, documentation, and process improvement while managing requirements and supporting operations.

The Senior Business Analyst transforms complex facilities data into actionable insights, conducts advanced statistical analysis, builds predictive models, and designs reports to support decision-making regarding physical workplace resources.

The Project Manager will lead strategic initiatives for customer support processes and technology enhancements, managing projects from inception to completion, facilitating collaboration among cross-functional stakeholders, and driving system integration and process improvements to optimize customer experience.

Maintain and improve uptime, availability, and performance of services via observability, redundancy, failover, and load‑balancing. Integrate monitoring into SDLC, lead incident response/on‑call, assess capacity and risks, and work with teams to extend observability and automate self‑healing.

The Director of Hyperscalers will manage strategic partner relationships, lead business development initiatives, drive AI co-innovation, and ensure customer success with top-tier hyperscalers.

Lead end-to-end transformation of sell-side and buy-side contracting by deploying AI-assisted drafting, review, negotiation, and integrations with CRM/CPQ/ERP. Own strategy, vendor evaluations, pilots, custom agent builds, change management, and analytics to improve cycle time, compliance, and ROI across Legal, Sales, Finance, and Engineering.

Lead and scale RingCentral's full-funnel paid performance engine across SEM, paid social, programmatic, display, CTV/OLV, and affiliate. Manage an in-house team and agencies, own eight-figure media budgets, build measurement and attribution, run test-and-learn programs, and apply AI and automation to drive pipeline and revenue for B2B SaaS.

Lead corporate strategic planning and finance transformation initiatives, modernizing ERP and automation. Build financial models and business cases for M&A, market entry, and product investments. Drive cross-functional projects with Finance, Product, and Sales, implement advanced analytics and reporting, and communicate strategic and financial performance to executive stakeholders.

Lead portfolio strategy and enterprise transformation for an AI-native SaaS platform. Partner with executive leadership to prioritize investments, build financial models and business cases, design monetization/pricing and bundling, run cross-functional tiger teams, and establish portfolio KPIs to drive measurable P&L impact and multi-product scale.

Lead and optimize end-to-end creative operations for a global in-house creative organization. Manage Monday.com systems, resource planning, vendor coordination, AI and automation enablement, and cross-functional program delivery to increase efficiency, visibility, and scalable workflows across Brand, Web, Video, Events, Social, and Product Marketing.

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.

The Senior Product Designer will design integration solutions, collaborate with teams, optimize existing integrations, and ensure scalable and maintainable designs.

Sell and manage RingCentral products through partners; qualify leads, manage pipeline and full sales cycle, negotiate deals, present products, and provide after-sales support.

Partner with AT&T sales and channel partners to provide technical pre-sales support for RingCentral/AT&T Office@Hand, including demos, proofs of concept, partner enablement, solution validation, product feedback, and in-region onsite support. Act as SME across UCaaS, VoIP, networking, and contact center technologies while supporting sales plans, events, and product roadmap prioritization.

Support newly signed customers with basic account and phone system setup, walk through express setup, configure user settings and desk phones, ensure VOIP readiness, schedule/confirm implementation appointments, document activity in SFDC, and ensure customer satisfaction and case closure.

The Business Systems Analyst will update data in Salesforce, manage projects, collaborate across departments, conduct business analysis, and document processes.

Lead and scale RingCentral's AI and systems integrator partner ecosystem end-to-end: executive relations, alliance strategy, GTM and offer strategy, partner marketplaces, field enablement, pipeline governance, cross-functional interlock, co-sell, and joint customer success while managing the AI & SI Alliances team.

Technical lead for Partner Sales, driving revenue and solution-fit by leading discovery, demos, RFIs/RFPs, enabling sales teams, building partner/customer relationships, guiding product feature requests, and representing RingCentral at events.

Lead revenue accounting and ASC 606 implementation tasks including contract evaluation, month/quarter close, reconciliations, revenue reporting, technical accounting guidance, process improvements, and audit support across cross-functional teams.