Jobs at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

Manage and grow existing SOHO and small business accounts in Australia. Responsibilities include renewals, account health monitoring, churn-risk mitigation, retention strategies, upselling and cross-selling, customer negotiations, CRM maintenance, and collaboration with Support, Billing, and Product teams. The role requires strong account management, sales, communication, presentation, and negotiation skills, along with Salesforce or CRM experience and willingness to work an Australia-aligned hybrid schedule.

Generate and qualify sales opportunities across Australian mid-market and enterprise accounts. Responsibilities include researching target accounts, conducting tailored multi-stakeholder outreach, qualifying leads through discovery, maintaining CRM data, reviewing AI-generated sales materials, and partnering with Account Executives and Marketing on account-based strategies and handoffs.

Supports FP&A for go-to-market teams by managing acquisition and retention expenses, setting budgets, reporting monthly results, analyzing financial metrics and complex datasets, evaluating business risks, and partnering with sales, accounting, and senior leadership on growth decisions. The role also explores AI tools for improving forecasting, budgeting, variance analysis, and scenario modeling.

Partners with GTM, sales, marketing, and leadership teams to transform large datasets into actionable business insights. Builds predictive models, automated dashboards, and reporting solutions; evaluates data quality and integrates new data sources. Presents complex analyses to nontechnical stakeholders, leads analytics projects, collaborates with data engineering, and mentors junior analysts.

Own and optimize RingCentral’s outbound pipeline generation engine and inbound lead funnel. Build automated workflows, integrations, routing systems, account scoring models, campaigns, reporting infrastructure, and sales plays using the GTM technology stack. Partner across sales, marketing, and operations to improve conversion rates, pipeline contribution, rep efficiency, and tooling ROI. The role requires experimentation, analytics, CRM architecture, financial modeling, and four days per week in the Denver office.

Drive new enterprise revenue through customer acquisition, named-account management, prospecting, and complex technology sales. Own territory strategy, funnel, pipeline, forecasting, and go-to-market execution while meeting or exceeding quotas. Partner with VARs and internal engineering, marketing, and business development teams. Conduct presentations and web demonstrations, manage value-based negotiations, and secure net-new customer logos for cloud communications solutions.

Lead complex public sector SaaS and cloud transactions for state, local, and higher education customers. Draft and negotiate agreements, support RFx processes, advise on procurement regulations and disputes, and develop contracting playbooks and workflows. Collaborate with Sales, Finance, Security, Product, and other teams to accelerate deal execution while mitigating risk. Train internal stakeholders and improve contract operations using CLM and AI tools.

Own and execute B2B SaaS lifecycle and email marketing programs, including nurture, behavioral, onboarding, and customer expansion campaigns. Build automated workflows in Marketo and HubSpot, coordinate Salesforce lead management and Outreach sequences, and report performance through Tableau. Drive segmentation, personalization, deliverability, compliance, and structured testing to improve engagement, conversion, pipeline, and ROI. Collaborate cross-functionally with Demand Generation, Marketing Operations, Sales Development, Sales, and Analytics while applying AI tools to improve campaign efficiency.

Own global demand forecasting and planning by analyzing sales, shipment, inventory, market, and customer data. Create and update demand plans, align supply with regional and global requirements, manage safety stock, monitor forecast accuracy, and reduce stockouts and excess inventory. Collaborate with Sales, Marketing, Product, Sales Operations, distributors, and supply chain teams on launches, large deals, transitions, and promotions. Lead gap analysis, process improvements, reporting, and development of S&OP practices.

Supports FP&A for a global Professional Services organization, focusing on COGS, headcount, revenue, margin, forecasting, budgeting, and monthly close activities. Builds driver-based financial models, analyzes budget-to-actual variances, prepares executive reporting and dashboards, reviews purchase orders and accruals, and partners with Operations, PMO, Accounting, and Finance Systems. The role also contributes to margin improvement, process enhancements, and financial visibility initiatives.

Lead complex public-sector SaaS and cloud transactions across state, local, and higher-education markets. Draft and negotiate agreements, support RFx processes and bid protests, advise on procurement regulations, develop contracting playbooks and workflows, train cross-functional teams, and manage deal structuring, compliance, disputes, and contract operations. Collaborate with Sales, Finance, Security, Product, and other legal stakeholders while using CLM, CRM, and AI tools to improve contracting efficiency.

Provides domestic and international employment-law advice on recruiting, employee relations, performance management, accommodations, wage and hour matters, investigations, terminations, agreements, policies, claims, audits, and litigation. Partners with HR and business leaders to manage risk, support compliance, and implement scalable employment practices. Also supports global employment and immigration initiatives while coordinating with internal and external counsel.

Manage 200+ existing mid-market accounts, identify upsell and expansion opportunities, reduce churn, and deliver strong customer service. Serve as an expert on RingCentral’s communications portfolio, including hosted VoIP, call management, and contact center solutions. Use B2B solution selling, customer needs analysis, sales methodologies, and channel-partner relationships to grow revenue and support new business initiatives.

Supports compensation program administration, data maintenance, reporting, analysis, market pricing, benchmarking, and annual compensation cycles. Prepares compensation files, validates data, models pay scenarios, researches job content, responds to routine inquiries, and maintains survey documentation. Collaborates with HR, Talent Acquisition, Payroll, Finance, and business stakeholders while escalating complex issues and maintaining confidentiality. The role requires intermediate to advanced Excel skills, foundational compensation knowledge, and willingness to work a night-shift hybrid schedule in Manila.

Provides technical pre-sales support to service providers, direct sellers, and channel partners. Responsibilities include partner enablement, product demonstrations, co-selling, network readiness assessment, proof-of-concept validation, technical presentations, solution evaluation, product feedback, lab testing, and customer event support. Requires expertise in RingCentral products, UCaaS, legacy voice, VoIP, IMS, data networking, and service-provider provisioning and billing processes.

Provide data-driven insights and reporting for Sales Operations: partner with stakeholders, perform root-cause analysis, design dashboards, manage data pipelines, audit commission data, and apply AI/ML tools to improve processes and forecast performance.

Lead Canada enterprise sales strategy and execution, build and coach high-performing sales teams, drive new business and large strategic deals, manage forecasting and executive reporting, and cultivate C-level relationships to achieve quarterly and annual revenue targets.

Own strategic enterprise deployments of production agentic AI systems, including multi-turn voice and digital agents, retrieval pipelines, integrations, guardrails, monitoring, evaluation, and ROI measurement. Support pre-sales demonstrations and proof-of-concept builds while translating customer feedback into product and engineering roadmap improvements. The role requires hands-on production coding, customer-facing technical leadership, and comfort operating in an emerging forward-deployed engineering function.

The Business Analyst will act as a liaison between stakeholders and development teams, focusing on Salesforce enhancements, documentation, and process improvement while managing requirements and supporting operations.