Jobs at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

Drive end-to-end HCM initiatives, including implementations, upgrades, integrations, testing, data migration, cutovers, and go-lives. Coordinate HR, Payroll, Finance, IT, vendors, and implementation partners while managing scope, timelines, risks, dependencies, and budgets. Lead requirements gathering, change management, training, communications, adoption, hypercare, and ongoing platform improvements. The role requires hands-on HCM implementation experience, strong project management skills, vendor oversight, and the ability to influence cross-functional teams without direct authority.

Manages RingCentral’s service provider and carrier partnerships across South Germany. Responsibilities include leading UCaaS and contact center sales, enabling partner sellers, building qualified pipeline, delivering product and sales training, supporting proposals and implementations, coordinating marketing programs, and exceeding revenue targets. The role requires collaboration with internal teams, participation in industry events, and travel of up to 50%.

Coordinates offer processing and onboarding for US and EMEA hires, including background checks, employee forms, HR reports, and first-day readiness with IT and Facilities. Processes invoices and purchase orders for HR vendors, supports reduction-in-force projects, and tests HR processes with Talent Acquisition and HR Operations teams. Requires strong organization, attention to detail, HR systems experience, especially Workday, and familiarity with US labor law.

Provides bilingual English/French HR support across EMEA, serving as a first point of contact for employees and managers. Responsibilities include employee relations, French labor law compliance, HRIS transactions, onboarding, benefits administration, employment documentation, performance management guidance, salary review support, audits, and collaboration with HRBPs and other departments. The role also supports employment contracts across France, Germany, and the UK, as well as diversity, inclusion, and corporate social responsibility initiatives.

Manage mid-market customer relationships throughout the lifecycle, driving platform adoption, retention, renewals, upsells, and cross-sells. Conduct customer success reviews, analyze usage and churn-risk data, forecast renewals, and coordinate resolution strategies. Partner with Sales, Marketing, Product, Support, Operations, Finance, and Engineering while serving as a customer advocate and subject matter expert.

Supports U.S. and international benefits administration, employee inquiries, enrollments, leave and accommodation tracking, billing reconciliation, vendor and payroll coordination, open enrollment projects, compliance documentation, and benefits communications. The role requires strong HRIS skills, benefits regulatory knowledge, spreadsheet proficiency, discretion with confidential data, and excellent employee support skills.

Leads and develops a high-performing SOHO Account Executive team in a high-volume inbound sales environment. Responsibilities include achieving quota, coaching short-cycle sales motions, driving adoption of AI and new product offerings, managing performance metrics, hiring and onboarding representatives, optimizing inbound lead processes, partnering cross-functionally, and maintaining Salesforce forecasting and pipeline accuracy.

Lead end-to-end onboarding and launch projects for strategic partners and service providers across India and the wider region. Coordinate cross-functional internal teams and external stakeholders from contract signature through go-live and operational handover. Manage plans, dependencies, risks, governance, executive communications, readiness activities, and issue resolution. Improve onboarding processes, playbooks, and reporting while ensuring technical, commercial, billing, support, sales, and training readiness.

Leads RingCentral’s web strategy, digital properties, buyer journey, conversion optimization, e-commerce, and product-led growth programs. Owns website performance, P&L, analytics, attribution, pipeline impact, and revenue growth. Directs CRO, self-service purchase and onboarding experiences, project governance, vendor management, and cross-functional collaboration. Builds and develops a high-performing team of web strategists, designers, developers, analysts, and project managers.

Provides practical legal advice on domestic and international employment matters, including employee relations, compliance, investigations, accommodations, wage and hour issues, terminations, agreements, policies, claims, audits, litigation, and immigration initiatives. Partners with HR, leadership, and cross-functional teams to manage risk and support business growth.

Supports corporate and securities legal matters for a public company, including SEC filings, proxy statements, Section 16 reporting, board and committee governance, equity administration, subsidiary records, stockholder matters, disclosure processes, and corporate transactions. Coordinates with attorneys, outside counsel, Finance, HR, Investor Relations, Stock Administration, regulators, and service providers while maintaining calendars, records, and confidential information.

Provides privacy legal counsel to engineering and product teams developing global AI-powered communications and contact center products. Leads privacy and data protection impact assessments, advises on global privacy, AI, security, and HIPAA requirements, supports incident response and processing records, maintains customer-facing trust materials, and monitors legal developments. Requires collaboration across privacy, product, engineering, information security, and regulatory teams.

Supports FP&A for RingCentral’s Professional Services organization, focusing on COGS, headcount, revenue, margin, budgeting, forecasting, and month-end close. Builds driver-based financial models, analyzes budget-to-actual variances, prepares P&L and headcount reporting, reviews purchase orders and accruals, and develops executive dashboards. Partners with Operations, PMO, Accounting, and Finance Systems to improve forecasting accuracy, financial visibility, data integrity, and margin performance.

Supports global compensation programs, including base pay, bonuses, equity, merit cycles, market benchmarking, job evaluation, and salary administration. Analyzes compensation data, develops cost models and reports, maintains HRIS records, and ensures data integrity and policy compliance. Partners with HR, Talent Acquisition, Payroll, Finance, and business leaders while supporting organizational changes, acquisitions, process improvements, and compensation communications.

Drive solution-based sales for RingCentral’s small-office and home-office segment. Manage marketing-generated leads, sales cycles, pipelines, forecasting, virtual presentations, and web demonstrations while selling to IT decision-makers. Consistently meet or exceed quota using a consultative, challenger-oriented approach. The role requires strong interpersonal skills, resourcefulness, adaptability, and proficiency with Salesforce.com.

Manage and grow existing SOHO and small business accounts in Australia. Responsibilities include renewals, account health monitoring, churn-risk mitigation, retention strategies, upselling and cross-selling, customer negotiations, CRM maintenance, and collaboration with Support, Billing, and Product teams. The role requires strong account management, sales, communication, presentation, and negotiation skills, along with Salesforce or CRM experience and willingness to work an Australia-aligned hybrid schedule.

Supports FP&A for go-to-market teams by managing acquisition and retention expenses, setting budgets, reporting monthly results, analyzing financial metrics and complex datasets, evaluating business risks, and partnering with sales, accounting, and senior leadership on growth decisions. The role also explores AI tools for improving forecasting, budgeting, variance analysis, and scenario modeling.

Partners with GTM, sales, marketing, and leadership teams to transform large datasets into actionable business insights. Builds predictive models, automated dashboards, and reporting solutions; evaluates data quality and integrates new data sources. Presents complex analyses to nontechnical stakeholders, leads analytics projects, collaborates with data engineering, and mentors junior analysts.

Own global demand forecasting and planning by analyzing sales, shipment, inventory, market, and customer data. Create and update demand plans, align supply with regional and global requirements, manage safety stock, monitor forecast accuracy, and reduce stockouts and excess inventory. Collaborate with Sales, Marketing, Product, Sales Operations, distributors, and supply chain teams on launches, large deals, transitions, and promotions. Lead gap analysis, process improvements, reporting, and development of S&OP practices.