Jobs at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

The Business Systems Analyst will update data in Salesforce, manage projects, collaborate across departments, conduct business analysis, and document processes.

As a Revenue Manager, you will oversee revenue recognition, collaborate with teams to evaluate contracts, ensure compliance with accounting rules, and manage monthly revenue close processes.

As a Full Stack Engineer, build and maintain a virtual event platform focusing on reliability, performance, and user experience through scalable solutions.

The Senior Business Analyst will collaborate across departments to optimize operations, create reports, and improve data management for sales initiatives. They will analyze performance, manage stakeholder expectations, and drive project milestones, focusing on enhancing operational efficiency.

Lead partner marketing for top German service providers. Drive demand generation, marketing enablement, partner marketing plans, product launches, content creation, and carrier relationship management to generate leads and support sales.

Investigate and resolve post-sales billing disputes, validate contract rates vs invoices, calculate adjustments and credit memos, generate rebills, support quarter-end close, reconcile accounts, mentor junior billing staff, assist deal desk and SOX controls, and drive billing system/process improvements while liaising with Sales, Legal, CSMs, and collections.

As a Senior Backend Engineer, you will design, implement, and support backend microservices, improve system reliability, and integrate services within a high-load distributed system using Rust and other technologies.

Provide privacy legal counsel to product and engineering teams building AI-first communications and contact center solutions. Lead DPIAs/PIAs, ensure global privacy and security compliance (including HIPAA), collaborate with InfoSec, support incident response, maintain processing records and Trust Center materials, and monitor evolving privacy/AI laws to enable compliant product innovation.

Deploy agentic AI solutions in strategic enterprise accounts: discover requirements, design multi-turn agent workflows, integrate AIR Pro with customer systems, ensure compliance and observability, drive measurable ROI and support go-to-market and product feedback.

Lead and scale RingCentral's AI and systems integrator partner ecosystem end-to-end: executive relations, alliance strategy, GTM and offer strategy, partner marketplaces, field enablement, pipeline governance, cross-functional interlock, co-sell, and joint customer success while managing the AI & SI Alliances team.

Manage and grow partner and distributor relationships in the French market. Drive joint business plans, lead generation, training, enablement, and C-level engagement. Support partners day-to-day with quotes, implementations, and escalations, attend industry events, and meet revenue targets. Heavy travel (up to 70%).

The Senior Chatbot AI Developer will design and develop advanced chatbots for RingCentral, focusing on technical support and optimizing performance with LLM prompts. Responsibilities include troubleshooting, API integration, and collaboration with teams to align chatbot capabilities with business goals.

Lead and scale the account management function to reduce churn, drive retention and expansion, and ensure world-class partner service. Manage KPIs (Churn, CSAT, SLAs), develop playbooks and escalation paths for outsourced teams, perform QA and coaching, identify upsell/cross-sell opportunities, and use account health data to predict risk and inform strategy.

Manage post-implementation customer lifecycle for RingCentral clients: onboarding, training, feature optimization, churn prevention, renewal planning and execution. Proactively engage at-risk accounts, update records in Salesforce, hit MRR and activity targets, and collaborate with partners to maximize customer value.

Lead revenue accounting and ASC 606 implementation tasks including contract evaluation, month/quarter close, reconciliations, revenue reporting, technical accounting guidance, process improvements, and audit support across cross-functional teams.

Design, implement, and maintain Salesforce infrastructure and CI/CD pipelines. Manage releases, automate deployments, maintain environments, ensure security/compliance, troubleshoot, and improve deployment processes using GitLab, Jenkins, Docker, and Kubernetes.

The Senior Finance Analyst supports financial forecasting and planning for the go-to-market team, working closely with executives analyzing expenses and financial results, and driving process automation using AI tools.

Manage and enable reseller partners to sell RingCentral UCaaS and AI-driven CCaaS solutions. Build C-suite relationships, co-sell into Enterprise and Mid-Market accounts, deliver partner training and certifications, run QBRs and forecasting in Salesforce, and act as partner advocate across Product, Marketing and Customer Success.

Review and translate legal documents between English and French, prepare and revise commercial agreements, assist with contract negotiation, corporate and compliance tasks, and collaborate with global stakeholders across teams to ensure proper contractual terms and execution.