Senior Client Development Manager

Job Summary:

JOB DESCRIPTION: SENIOR CLIENT DEVELOPMENT MANAGER

Location: Dübendorf (Zurich), Switzerland

Division: Ticketmaster Switzerland

Line Manager: Senior Sales Manager

Contract Terms: Full-time, 42.5 hours/week

THE TEAM

The Client Development team at Ticketmaster Switzerland is responsible for driving new business growth by securing strategic partnerships across sports, entertainment, and cultural sectors. The team focuses exclusively on acquiring new clients and expanding Ticketmaster’s market presence.

Briefly summarize the main function of your team.

THE JOB

As a Senior Client Development Manager, you will drive strategic new business growth for Ticketmaster Switzerland by identifying, developing, and closing high-value partnerships across sports, entertainment, and culture.
This is a pure hunter role focused on new client acquisition and deal execution. You will own the full sales cycle and play a key role in expanding Ticketmaster’s footprint in Switzerland.

WHAT YOU WILL BE DOING

• Identify and prioritize new business opportunities in the Swiss market

• Build and manage a high-quality sales pipeline

• Lead the full sales cycle from outreach to contract closure

• Negotiate with senior stakeholders including promoters and venues

• Develop tailored commercial proposals

• Drive contract negotiations and closing phases

• Collaborate with Legal, Finance, Consulting, and Product

• Monitor market trends and growth opportunities

• Represent Ticketmaster in industry networks

• Maintain CRM tracking, forecasting, and reporting

WHAT YOU NEED TO KNOW (OR TECHNICAL SKILLS)

• Bachelor’s degree or equivalent experience

• Strong B2B sales or business development experience

• Proven ability to close complex deals

• Experience with sales pipelines and forecasting

• Strong negotiation skills

• Experience with C-level stakeholders

• Salesforce or CRM experience

• Fluent Swiss German, French and communicable English is required, Italian a plus

YOU (BEHAVIOURAL SKILLS)

• Strong hunter mindset

• Structured and disciplined working style

• High ownership and accountability

• Strategic thinking with execution focus

• Strong stakeholder management

• Ability to prioritize high-value opportunities

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.