Jobs at Ticketmaster

Lead cross-channel paid media strategy for performance marketing at Ticketmaster, focusing on automation, budget allocation, and campaign effectiveness across multiple regions.

Support the Cassandra Database Engineering team by using AI coding assistants, writing and testing scripts, performing non-production database operations, building and executing test cases, reporting bugs, and learning OS/database patching, GitLab, networking, and automation practices.

Maintain and modernize high-throughput, real-time payment processing systems in a large C/C++ codebase. Migrate platforms, implement secure payment integrations, decompose monoliths into gRPC services, optimize latency, ensure PCI-DSS compliance, perform testing and fuzzing, debug production incidents, and participate in on-call rotations.

As Acting Fan Support Manager, you will lead the Fan Support team while ensuring service and quality targets are met, drive continuous improvement initiatives, handle escalations, and foster a positive team culture.

Lead local marketing strategy and execution for the Polish market, focusing on B2B and B2C. Manage a small team and budgets, run digital and educational campaigns, support sales with tailored marketing, build client relationships, track campaign performance, collaborate with regional teams and agencies, and occasionally handle media relations.

Provide product and client support for Ticketmaster's Archtics and related platforms by configuring systems, managing support requests, training clients and staff, delivering event-day assistance, documenting processes, and relaying client feedback to drive product improvements and operational efficiency.

The Senior Product Designer will create impactful mobile experiences for fans, manage projects, conduct user research, and collaborate with teams for design solutions.

Lead design, build, and scale Databricks-based data, analytics, and AI platforms for global customer operations. Architect data pipelines, enable ML/NLP and generative AI capabilities, deliver operational insights and executive reporting, establish governance/CI/CD, and provide technical leadership and coaching across cross-functional teams.

Senior Fullstack Engineer to design, build, modernize, and operate production-grade frontend, backend, and infrastructure systems. Use AI-assisted and agentic coding workflows, improve reliability and observability, decompose complex problems, lead technical discussions, mentor peers, and deliver pragmatic, maintainable solutions balancing product needs and operational quality.

The Senior Marketing Manager will drive growth and demand generation for Quicket and Ticketmaster South Africa, focusing on marketing strategies to enhance ticket sales and client acquisition.

Drive new business growth for Ticketmaster Switzerland by identifying, developing, and closing high-value partnerships across sports, entertainment, and culture. Own the full sales cycle, build and manage pipeline, negotiate with senior stakeholders, develop commercial proposals, collaborate cross-functionally, maintain CRM, and represent the company in industry networks.

As a Software Engineer, you'll build and modernize self-serve ticketing software, collaborating with teams and delivering high-quality code using modern technologies such as Next.js and TypeScript.

The HR Business Partner - APAC will support managers and employees with HR processes, promote talent development, and manage employee relations across the region while ensuring compliance and operational efficiency.

The Business Development Manager will drive revenue growth through client relationship management, project execution, and coordination across teams to enhance ticket sales and support strategic initiatives at Thaiticketmajor.

The Marketing Associate collaborates with teams to execute marketing initiatives, manage digital content, and support ticket sales for events.

Hands-on Principal Engineer responsible for designing and implementing highly available, low-latency distributed systems for ticket discovery and purchase. Lead platform modernization, event-driven architectures, streaming solutions, resilience patterns, observability, and cross-team technical initiatives while writing production code and improving system reliability during peak on-sales.

Lead HR Business Partner function for Ticketmaster in New Delhi, advising senior leaders on talent management, organization design, employee relations, performance and compensation, HR strategy, and people data. Manage and coach HR team members, oversee HR processes (onboarding, surveys, policies, Workday usage), investigate complex employee issues, ensure legal compliance, and partner with L&D and Compensation to drive development and equity initiatives.

Lead the development and execution of commercial strategies for resale businesses. Manage initiatives, optimize performance, and collaborate across teams to drive growth and enhance fan experiences.

As a Principal Software Engineer, you'll architect and implement automation tools for infrastructure, guiding a team while enhancing CI/CD processes and internal platforms.

As a Platform Engineer III, you'll deliver and support infrastructure services for Ticketmaster, automating deployments, maintaining hybrid systems, and enhancing performance and security compliance.