Search the 32 jobs at Ticketmaster

As a Senior Software Engineer at Ticketmaster, you will design and develop functionalities for a web ticketing platform, analyze requirements, integrate third-party systems, optimize performance, and mentor team members. Your responsibilities also include automating tasks, documenting processes, and contributing to team ceremonies.

As a Senior Database Engineer, you will support database platforms, maintain backup solutions, work on CI/CD pipelines, and ensure operational support for ticketing services, while collaborating with cross-functional teams and automating processes.

The Box Office Supervisor supports the Box Office Manager in daily ticketing operations, including staff management, cash control, customer service resolution, and ticket processing. The role requires excellent communication skills and entails supervising local box offices, implementing policies, and maintaining a positive customer experience.

The Manager of Software Engineering will lead a multi-level engineering team to modernize Ticketmaster's core ticketing systems and products, utilizing modern technologies while ensuring quality and performance standards. Responsibilities include mentoring team members, collaborating with various departments, managing workloads, and contributing directly to coding efforts.

The Client Account Manager - Music oversees client relationships, ensuring effective communication and service delivery. Responsibilities include managing ticket inventory, providing event-related information, handling client communications, and collaborating with various teams. The role aims to meet operational and business objectives while promoting high standards of customer service.

The HRIS Configuration and Test Associate supports the implementation, configuration, and testing of the Workday platform. Responsibilities include assisting with module setup, preparing reports, executing test cases, and analyzing HR data. Strong problem-solving skills and communication abilities are essential.

The SEO Content Manager will create and implement a data-driven content strategy to enhance Ticketmaster's organic reach. Responsibilities include writing SEO-optimized copy, performing keyword analysis, and collaborating with stakeholders to demonstrate SEO impact, focusing on live entertainment content.

The Client Support Assistant will provide administrative and operational support to the Client Account Management team, focusing on client relationships, system support, event coordination, and maintaining accurate client and event information while promoting high standards of client service.

As a Senior Frontend Engineer, you'll develop and support web applications for ticket sales, collaborating with Product Managers and UX designers while utilizing Agile practices. You'll work primarily with React and Angular frameworks to implement robust architecture and modernize legacy code, participate in DevOps practices, and contribute technical solutions to enhance application performance.

The Client Support Specialist at Ticketmaster supports clients with ticketing systems and services. Responsibilities include maintaining client relationships, troubleshooting issues, providing training and support for the Ticketmaster products, ensuring timely problem resolution, and assisting with event-related needs.

As a Lead Software Developer, you will design and develop applications, manage projects, and lead your team in building high-traffic systems. You'll guide technical decisions and ensure high code quality while collaborating with product teams and mentoring junior members. This role requires problem-solving skills and a strong understanding of modern software practices.

As a Senior Mobile Developer, you will lead the development of a cross-platform mobile application, ensuring high-quality standards, mentoring peers, and automating testing and deployment processes. You will work with various technologies including React for the web interface, Android mobile, and backend services in Java and Golang, all deployed in AWS.

The Client Support Assistant will provide administrative and operational support to Client Account Management teams, ensuring high standards of client service, effective communication with clients, and monitoring of ticket inventory. Responsibilities include attending event day box offices, assisting clients with ticket issues, and contributing to team performance improvements.

The Field IT Engineer will provide technical support and installations services across various business units and client base. They will install and support hardware and software, diagnose and remediate issues, track assets, provide proactive support, and collaborate with clients and teams.

The Training Specialist will design, develop, and administer training programs, focusing on new hire and continuing education in a contact center environment. Responsibilities include ensuring compliance with training standards, maintaining training materials, and evaluating program effectiveness while collaborating with leadership teams.

Lead Engineer role at Ticketmaster UK Limited, responsible for developing and managing APIs for the TM1 Events application. Involves technical leadership, problem-solving, mentoring, and collaborating with product and engineering teams. Must ensure high availability, reliability, and performance of web applications.

The Senior Salesforce Data Analyst will manage data-related projects, ensuring compliance with data laws and governance policies. They will collaborate with stakeholders and provide insights while maintaining and updating data tools, with a focus on enabling technology adoption like AI.

As a MySQL DBA, you'll enhance the performance and reliability of the ticketing system's database platforms. Responsibilities include managing various open-source databases, providing support, troubleshooting issues, planning database growth, and collaborating with engineering teams. You'll also participate in on-call support and strategy for proactive monitoring while documenting processes and encouraging team knowledge sharing.

The Field Operations Manager coordinates and oversees event operations for festivals, ensuring successful deployment of equipment and services. Responsibilities include creating timelines, maintaining inventory, supporting clients, and training staff at events. Travel and flexible working hours are required.

The Accounting Associate is responsible for the day-to-day financial operations at Ticketmaster South Africa, including preparing financial reports, managing bookkeeping tasks, ensuring compliance with accounting standards, assisting with audits, and performing reconciliations of transactions. The role requires strong organizational skills and the ability to work in a fast-paced environment.