Jobs at Ticketmaster

Creates accurate, optimized 3D stadium and venue models for Ticketmaster platforms and client presentations. Responsibilities include architectural and polygon modeling in 3ds Max, V-Ray lighting and rendering, Photoshop texturing, procedural modeling with Rail Clone and Forest Pack, file export and optimization, basic scripting, documentation, quality reviews, and cross-functional collaboration. The role also supports workflow improvements and timely delivery in a fast-paced production environment.

Supports Ticketmaster clients with ticketing systems, access control, reporting, software and hardware troubleshooting, upgrades, installations, training, database tasks, and event operations. Maintains service-level agreements, coordinates with national support teams, resolves technical and settlement issues, provides product guidance, and supports clients onsite during events. The role requires strong communication, organization, problem-solving, and knowledge of Ticketmaster products and ticketing operations.

Support LATAM regional strategy by building and maintaining business cases, financial and M&A models, opportunity sizing, ROI tracking, and executive-ready presentations. Collaborate with regional and country stakeholders, Finance, Product and M&A teams to prioritize investments, track savings, and compare projected returns to actuals.

Own LATAM regional dashboards and KPI reporting for leadership. Build and maintain dashboards in DOMO/Databricks using advanced SQL, ensure data quality and modelling, track ROI against business cases, operationalise monthly strategy reports, document KPIs and definitions, provide ad-hoc analysis and training, and collaborate with data engineers and stakeholders to surface actionable insights.

Lead the APAC marketing function for Ticketmaster across multiple Asian markets. Manage a regional marketing team, drive paid/owned/earned channel strategies, deliver client-facing campaigns, optimize media budgets and performance, collaborate with sales, product, tech and insights teams, and champion MarTech-driven automation and measurement to support commercial growth and customer engagement.

Manage and develop the local Fan Support team to meet SLAs/KPIs, drive a fan-first culture, report on fan sentiment (NPS, CSAT), collaborate cross-functionally, lead local initiatives, optimize workflows and operating costs, and provide data-driven recommendations to influence strategy.

Own Ticketmaster’s content and community strategy across Germany and Austria, with support for Switzerland. Create and localize social content, manage fan communities, collaborate with creators, monitor sentiment, track engagement metrics, and optimize activity across platforms. The role partners with Brand, B2B, Events, CRM, and Performance Marketing teams to support broader marketing goals in the live entertainment and music sector.

Supports sports and major-event marketing initiatives focused on driving ticket sales. Responsibilities include developing marketing plans, executing and optimizing paid and organic social campaigns, managing owned-channel content, coordinating assets and approvals, preparing briefs, analyzing campaign performance, producing reports, and contributing to client strategies. The role collaborates with sales, client managers, event teams, and APAC marketing stakeholders while maintaining campaign timelines and digital content accuracy.

Leads Ticketmaster Australia’s marketing function for major clients across sport, entertainment, theatre, and venues. Oversees integrated campaign strategy, paid media, budgets, performance optimisation, client relationships, marketing technology, audience growth, and commercial outcomes. Builds and mentors a high-performing marketing team, partners with sales and operations, advances automation and measurement capabilities, and represents Australia in regional and global initiatives.

Lead design, build, and support of core infrastructure components focused on resilience and maintainability. Drive release engineering, provisioning, telemetry, incident handling/alerting, and cloud migrations. Provide architecture and delivery leadership, mentor engineers, prototype new approaches (including LLMs), and improve legacy systems for scalability and fault tolerance.

The Lead Software Engineer will oversee development in abuse and fraud prevention, lead teams, design systems, and ensure high-quality outcomes.

The Senior Product Designer will create impactful mobile experiences for fans, manage projects, conduct user research, and collaborate with teams for design solutions.

Design high-impact mobile experiences for Ticketmaster's global app: lead end-to-end product design, create prototypes and interactive assets, run research and usability testing, collaborate with product, engineering and analytics, use design systems and AI tools, and ensure pixel-perfect delivery across markets.

Drive B2B sales in the live entertainment market by building strategic relationships, exceeding targets, leading cross-functional initiatives, using data-driven forecasting, and leveraging AI and CRM tools to grow business.

Hands-on principal engineer role building and modernizing high-availability, low-latency distributed systems for ticketing. Lead platform modernization, design event-driven architectures, improve resilience and observability, embed across teams, and apply AI/ML tools to boost developer productivity and system automation.

Manage client relationships and full-cycle event planning for Thaiticketmajor. Execute onsales with technology teams, provide onsite event-day services, direct staff, handle escalations, and ensure high-quality, safe ticketing experiences while working closely with internal stakeholders.

Lead platform automation and AI-driven tooling for Ticketmaster's Global Host Platform. Write maintainable code, build IaC and containerized deployments, design agentic LLM workflows, drive adoption of AI developer tools, reduce tech debt, set SRE standards, mentor engineers, and run on-site trainings and periodic travel to improve reliability and automation at global scale.

The Senior Marketing Manager will drive growth and demand generation for Quicket and Ticketmaster South Africa, focusing on marketing strategies to enhance ticket sales and client acquisition.

The Box Office Supervisor aids the Box Office Manager in operations, recruiting, scheduling, training, and providing excellent customer service while maintaining cash control and resolving issues.

The Analyst supports HR analytics by creating and maintaining Workday reports, analyzing HR data, and providing insights for talent management and workforce planning.