Senior Claims Analyst

Job Description

Position Summary

The Senior Claims Analyst will be responsible for overseeing Workers’ Compensation, General Liability, and Auto claims. This role encompasses overseeing every facet of claims management, which includes communication with claim adjusters, insurance providers, external and internal legal counsel, and various internal team members. This also includes updating individual claim summaries and maintaining a master worksheet of all open claims. Additionally, this position will develop strategies for the prompt and effective resolution of claims.

Responsibilities

• Receive notice of all claims and confirm for accuracy and process any changes

• Interact with adjusters to ensure appropriate plans of action have been identified and completed

• Maintain a proactive diary on all claims, create plans of action and ensure adjusters and counsel are prompted when necessary 

• Promptly and effectively manages all claims to conclusion with little to no direction and oversight

• Act as a liaison between the insurance adjusters and attorneys to ensure timely and accurate resolution of claims

• Review and analyze claim loss and expense reserves established by the insurance carriers

• Work collaboratively with internal colleagues on the reporting of lawsuits to the insurance company/broker

• Prepare semi-annual analytic claim report for senior-level management and other reports as requested

• Manage litigated and complex workers’ compensation, auto and general liability claims. This includes maintaining files, coordinating, and gathering information to investigate claims and provide general strategy and direction

• Responsible for ensuring that best practices claim handling standards are implemented and followed

• Conduct semi-annual claim reviews with focus on effective plans of action directed towards cost-effective claims resolution

• Confidentiality of information at all times

• Research claim management topics and stay abreast of claim management issues

• Review claim invoices and process for payment.

• Assist Sr. Director of Risk Management and Sr. Risk Manager as requested

Recommended Qualifications

• Bachelor’s degree, preferably in Accounting, Business, or Finance

• Three to five years of claims experience; including managing NYS and CA Workers’ Compensation

• Capacity to cultivate and sustain strong working relationships across all levels

• Strong financial and analytical skills

• Excellent communications skills required (both verbal and written)

• Proficient in Microsoft Word, Excel, and Power Point

Core Competencies to be Successful

• Initiative and results oriented

• Capacity to handle multiple tasks in a demanding environment

• Ability to problem solve and understand complex claim concepts

• High standards of integrity, ethics, and professionalism

Physical Requirements/Work Environment

• Working at desk/personal computer for extended periods of time

• Reliable Internet access, with the option to work remotely if needed

• Primary work environment in professional corporate office or remote

• Willingness to travel domestically if needed (less than 25%)

Location

Rochester, New York

Additional Locations

Canandaigua, New York

Job Type

Full time

Job Area

Finance & Accounting

The salary range for this role is:

$71,600.00 - $107,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.