Job Type:
PermanentBuild a brilliant future with Hiscox
Please note that this position is hybrid and requires work in office a minimum of two (2) days per week. Position can be based at our following hub office locations:
Atlanta, GA
Boston, MA
Chicago, IL
Manhattan, NY
Scottsdale, AZ
West Hartford, CT
You’ll play a critical role in safeguarding our organization from regulatory risk. This is a high-impact role suited for an experienced insurance claims compliance professional or attorney, with deep knowledge of insurance claims regulations, processes, and technology. This role is ideal for someone who can translate risk into actionable strategy and build sustainable compliance practices as Hiscox USA grows.
Key Responsibilities
- Manage and maintain 50-state claims database
- Monitor legislation, DOI bulletins, court reporters/decisions, and statutory changes; manage backlog and implement targeted compliance training
- Develop and own controls related to Medicare, OFAC, Child Support Lien Network, and other federal protocols
- Partner with Claims Technical, US Legal, and IT to design controls and workflows aligned with regulatory requirements
- Lead US Claims response to regulatory inquiries and complaints
- Deliver training and legal support to internal teams and vendors
- Develop audit programs and dashboards to monitor compliance effectiveness
- Oversee/support technology-related compliance integrations
- Provide executive reporting, trends analysis, and regulatory insights
Qualifications
- 10+ years of experience in claims compliance, insurance regulation, or legal operations
- J.D. highly desired
- Degree in law, risk management, or a related field; required
- Advanced insurance compliance certifications a plus (CPCU, CIPP, CAMS, CRCM, or similar) Scrum/PMP a plus but not required
- Deep understanding of claims handling regulations, Medicare protocols, and market conduct standards
- Experience with multiple lines of business in a 50-state claims environment
- Knowledge of Medicare Secondary Payer requirements and Section 111 reporting
- Strong research and policy writing skills
- Excellent collaboration, project management, and problem-solving skills
- Experience with regulatory audit preparation and response
Compensation: $90,000–$140,000 based on experience
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
About Hiscox USA
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 420 employees mostly operating out of several major cities - New York, Atlanta, Chicago, West Hartford, and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
What We Offer:
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance).
#LI-AJ1
Work with amazing people and be part of a unique culture
Skills Required
- 10+ years of experience in claims compliance, insurance regulation, or legal operations
- J.D. strongly preferred, advanced insurance compliance certification a plus
- Deep understanding of claims handling regulations, Medicare protocols, and market conduct standards
- Experience with multiple lines of business in a 50-state claims environment
- Knowledge of Medicare Secondary Payer requirements and Section 111 reporting
- Strong research and policy writing skills
- Excellent collaboration, project management, and problem-solving skills
- Experience with regulatory audit preparation and response
Hiscox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hiscox and has not been reviewed or approved by Hiscox.
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Leave & Time Off Breadth — Generous PTO, two additional 'Hiscox Days,' and a four‑week paid sabbatical after five years create a notably broad time‑off offering. Policies also include paid parental leave and options to purchase extra days in some locations.
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Healthcare Strength — Medical coverage is complemented by mental‑health and wellbeing resources such as EAP and mindfulness apps, with private medical and dental options available in certain regions or after tenure. These elements provide comprehensive support across physical and mental health needs.
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Retirement Support — Retirement benefits include pension/401(k) programs with employer contributions that can increase with service. Share‑save options and profit‑related programs add longer‑term financial planning avenues.
Hiscox Insights
What We Do
Hiscox is a leader in specialist insurance. We seek to provide the best protection and peace of mind for our clients through high quality insurance products, backed with excellent service. We are experts in covering a wide range of personal and commercial risks.
