Senior claim expert

Posted 4 Days Ago
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Paris, Île-de-France, FRA
In-Office
Senior level
Insurance
The Role
Manages complex, high-exposure motor bodily injury claims across France and Belux. Responsibilities include evaluating liability, coverage, reserves, and claim outcomes; conducting audits; engaging clients, brokers, underwriters, actuaries, and accounting teams; analyzing loss trends; supporting account management and market activities; and contributing to improvement projects. The role requires extensive claims expertise, strong communication and analytical abilities, advanced English, technology proficiency, and occasional business travel.
Summary Generated by Built In

Claim Expert is a hands-on manager of individual higher exposure/complicated claims; expected to regularly conduct outside claim audits, market, and client visits; initiate regular contact with underwriters, actuaries and accounting staff; and able to review and analyse overall loss portfolios.

The role will primarily focus on motor bodily injury claims across the France and Belux markets. 

 A comfort level with technology is required as the digitalization of our departmental operations is a key part of our corporate strategy. Whilst many meetings can be conducted remotely, the role will require business travel from time to time.

The position reports to the Head of Reinsurance P&C France/Belux claims & Specialty lines based in Paris.

The position is based in Paris.

Responsibilities

Key duties and responsibilities

  • Approving financial transactions on claims within authority. This includes assessing and evaluating liability, coverage, and quantum, as well as establishing and updating reserves (as appropriate).
  • Manage the lifecycle of a claim to achieve an optimal outcome for Scor, including the positioning of reserves, engagement of third parties, attendance at market meetings 
  • Collaborating and assisting in the management of assigned accounts, often with other internal department representatives and providing marketing support relating to cedents, insured and/or brokers.  
  • Conducting claims audits.
  • Developing the ability to analyse loss and expense trends on Bodily injury claims.
  • Keeping abreast of claim and industry developments/trends in order to maintain a high level of expertise.
  • Assisting in the development and implementation of plans to improve results.
  • Participating in projects as required.
Qualifications

Required experience & competencies

  • Min 7 years of experience in large bodily injury claim handling.
  • Expertise in managing a caseload of complex claims.
  • Ability to manage and organize and analyse data. 
  • Can provide effective representation of SCOR’s interests in the market and engage appropriately with underwriters and other internal stakeholders.
  • Comfort level with technology. Expertise in main Office software 
  • Good organizational skills and ability to consistently meet deadlines. 
  • High degree of accountability, both personally and within the team.
  • Team player, excellent verbal and written communication skills. 


Required Education 

University/College degree (or academic equivalent) in law/ insurance.

Strong interpersonal skills as the position require building a solid network internally & externally.

Advanced level of English (written and spoken)

About Us

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.

Skills Required

  • At least 7 years of experience handling large bodily injury claims
  • Expertise managing complex claims caseloads
  • Ability to manage, organize, and analyze data
  • Ability to represent company interests and engage with underwriters and stakeholders
  • Comfort with technology
  • Expertise in Microsoft Office software
  • Strong organizational skills and ability to meet deadlines
  • High degree of personal and team accountability
  • Excellent verbal and written communication skills
  • University or college degree, or equivalent, in law or insurance
  • Strong interpersonal skills and ability to build internal and external networks
  • Advanced written and spoken English
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The Company
HQ: Paris, Paris
4,492 Employees

What We Do

SCOR, one of the world’s largest reinsurers, serves more than 5,000 clients worldwide, providing a diversified and innovative range of solutions to control and manage risk. SCOR delivers advanced financial solutions, analytics and services across all dimensions of risk in Life & Health, Property & Casualty, and Investments. Reinsurance lies at the intersection of technical expertise and scientific progress. Models, data, and pricing and reserving tools are essential, yet they are never sufficient on their own. Sound risk decisions require expert judgment, experience and perspective. This is what we call the Art and Science of Risk. Reinsurance is a knowledge industry, where expertise grows through accumulation, transmission and practice. Across the Group, 3,600 experts based in more than 35 offices worldwide contribute to this collective intelligence. Actuaries, underwriters, risk management specialists, and Tech & Data experts transform data into insight, explore extreme scenarios, define the boundaries of insurability and help anticipate emerging risks. Together, they strengthen the resilience of SCOR, our clients and the societies we serve. This expertise is built through shared experience,continuous questioning and collective reflection. Like artists, we belong to schools of thought, learning first to observe, then to replicate, and ultimately to innovate. This ongoing transmission of knowledge enables SCOR to develop a distinctive approach, combining rigor, creativity and long-term vision in the service of risk mastery. This shared commitment underpins SCOR’s role as a global reinsurer. By turning risk into resilience and sustainable value, our collective of experts acts with responsibility and purpose. Together, we help protect the future, and shape it, for our clients, for society and for generations to come.

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