This individual contributor is responsible for investigating/settling more complex and higher exposure/high frequency claims while providing an exceptional level of customer service and maintaining a high-quality claim file. This position reports directly to the Builders Risk Specialty Claim Leader in Major Accounts and Specialty.
Responsibilities may include, but are not limited to:
- Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
- Analyze coverage and communicate coverage positions under direction of manager and coverage unit.
- Conduct, coordinate, and direct investigation of builders risk claims.
- Direct and monitor assignments to experts and underlying defense counsel.
- Evaluate information on coverage and damage to determine the extent of the loss exposure.
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
- Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes.
- Effectively evaluate contract language and identify coverage issues.
- Maintain an active file diary to more file toward resolution.
- Recognize and pursue recovery.
- Adhere to all statutory and regulatory fair claims practices.
- Recognize and identify potential fraudulent claims.
- Effectively control the use, work product and expenses of outside vendors.
- Develop and maintain strong business relationships with internal and external business partners/clients.
- Serve as a technical resource to lesser experienced adjusters on the team.
- Successfully contribute to the development and delivery of the team’s goals, objectives and results.
- Bachelor's Degree preferred or equivalent experience.
- 5-10 years of commercial property claims adjusting experience.
- Current adjuster licenses in one or more states preferred
- Should have high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file management.
- Knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
- Ability to work independently and assimilate learning materials on many different subjects from various sources.
- Authoritative knowledge of the company’s coverage, products, services, and liabilities.
- Ability to make independent decisions using best practices for guidance.
- Jurisdictional claims handling experience.
- An aptitude for evaluating, analyzing, and interpreting information.
The pay range for the role is $107,800 to $156,200. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
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What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
